Absorb AEM LMS Support Consultant

Cognizant; Chicago (IL); Hybrid; USD 90,000 - 115,000; Full time

Job summary

Cognizant seeks an experienced Learning Platforms Consultant to lead administration, optimization, and support of Absorb LMS and Adobe Experience Manager across our digital learning ecosystem. The role blends LMS administration, web content management, stakeholder consulting, and learning solution design to deliver compliant, business-aligned learning experiences.

The ideal candidate will design end-to-end learning solutions, ensure regulatory standards, facilitate hybrid collaboration, and act

Qualifications

• Minimum of 5 years of relevant experience.
• Document platform configurations, content architectures, processes, and governance standards.
• Facilitate hybrid collaboration using digital tools to streamline reviews, approvals, and stakeholder communications.
• Act as go-to contact for platform support, configuration, and stakeholder consulting.

Responsibilities

• Design and deliver end-to-end learning solutions aligned with business objectives.
• Ensure learning solutions comply with organizational and regulatory standards.
• Troubleshoot platform issues, optimize performance, and support updates/releases impacting content or user experience.
• Partner with technology and operations teams to maintain audit readiness and data integrity.

Skills

LMS administration

Stakeholder consulting

Content authoring

Tools

Absorb LMS

Adobe Experience Manager

Adobe Learning Manager

CSOD LMS

Docebo

SuccessFactors

Job description

About the Role

We are seeking an experienced Learning Platforms Consultant to lead the administration, optimization, and support of Absorb LMS and Adobe Experience Manager (AEM) across our digital learning ecosystem. This role combines LMS administration, web content management, stakeholder consulting, and learning solution design to deliver engaging, compliant, and business-aligned learning experiences. The ideal candidate will bring expertise in platform configuration, content authoring, data migration, reporting, and operational governance while serving as a trusted advisor to business and technology stakeholders. Success in this role requires a strong blend of technical platform knowledge, learning strategy, and cross-functional collaboration to drive learner engagement and performance outcomes.

In This Role, You Will

lead the administration, optimization, and support of two critical enterprise platforms: Absorb LMS (Learning Management System) and Adobe Experience Manager (AEM) (Content Management System). This cross-functional role requires a professional who can effectively balance hands‑on platform administration with strategic consulting, providing expertise in system configuration, content authoring and publishing, data migration, and stakeholder advisory services across the digital learning ecosystem.

• The successful candidate will design and deliver end-to-end learning solutions that align with organizational capability and business objectives, ensuring digital learning content and learner journeys drive measurable performance improvements. Working closely with business stakeholders and subject matter experts.

• The role is responsible for ensuring all learning solutions comply with organizational and regulatory standards by incorporating accurate, current compliance requirements into learning experiences and supporting documentation. Additionally, the consultant will collaborate with technology and operations teams to troubleshoot platform issues, optimize system performance, and support platform updates, enhancements, and releases that impact learning content, configurations, or user experience.

Work Model

We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants able to work in Chicago or Remote within NA region. Regardless of your working arrangement, we are here to support a healthy work‑life balance through our various wellbeing programs. The working arrangements for this role are accurate as of the date of posting and may change based on business and client requirements.

Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship. Please note, this role is not able to offer visa transfer or sponsorship now or in the future

What You Need to Have to Be Considered

• (must-have): Absorb LMS, Adobe Experience Manager, Adobe Learning Manager. A minimum of 5 years of relevant experience is required.

• Nice to have: CSOD LMS, Docebo, SuccessFactors.

• A key aspect of the position includes documenting platform configurations, content architectures, operational processes, and governance standards to support maintainability, knowledge transfer, onboarding, and audit readiness. The consultant will also facilitate effective hybrid collaboration by leveraging digital tools and workflows to streamline reviews, approvals, stakeholder communications, and project delivery, ensuring learning initiatives remain on schedule and meet established quality standards.

• The ideal candidate is comfortable moving between LMS administration and web content authoring, has a strong data mindset for migration and reporting work, and can act as the go‑to point of contact for platform support, configuration, and stakeholder consulting for LMS.

Salary and Other Compensation

The annual salary for this position is between $90,000 - $115,000 depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Benefits

Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.