Abercrombie & Fitch - Assistant Manager, Walnut Creek

Abercrombie & Fitch Co.; Walnut Creek (CA); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Quarterly incentive bonus

Paid time off

401(k) matching

Training and development

Career advancement

Job summary

Abercrombie & Fitch Co. in Walnut Creek, CA is seeking an Assistant Manager to blend business strategy, operations, and people leadership. You will drive sales by analyzing the business, delivering outstanding customer service, and overseeing daily store operations, including scheduling and training a high-performing team.

The role emphasizes inclusive leadership, floorset updates, styling guidance, and product knowledge, with a clear path for growth within the store organization.

Qualifications

• Bachelor’s degree OR one year of supervisory experience in a customer-facing role.
• Strong problem-solving skills.
• Inclusion & Diversity Awareness.
• Ability to show up in a fast-paced and challenging environment.
• Strong interpersonal and communication skills.
• Drive to achieve results; Adaptability / Flexibility.
• Multi-Tasking.
• Fashion Interest & Knowledge.

Responsibilities

• Enhance Customer Experience and service quality.
• Oversee Store Presentation and Sales Floor Supervison.
• Manage Store & Stockroom Operations.
• Handle Staffing, Scheduling, and Payroll Management.
• Lead Training and Development of team members.
• Foster clear Communication and teamwork.
• Support Asset Protection and loss-prevention initiatives.

Skills

Supervisory exp

Customer service

Interpersonal skills

Communication

Adaptability

Fashion interest

Education

Bachelor’s degree or equivalent

Job description

Abercrombie & Fitch Co. (NYSE: ANF) is a leading, global specialty retailer of apparel and accessories for men, women and kids through five renowned brands. The iconic Abercrombie & Fitch brand was born in 1892 and aims to make every day feel as exceptional as the start of a long weekend. abercrombie kids sees the world through kids’ eyes, where play is life and every day is an opportunity to be anything and better anything. The Hollister brand believes in liberating the spirit of an endless summer inside everyone and making teens feel celebrated and comfortable in their own skin. Gilly Hicks, offering intimates, loungewear and sleepwear, is designed to invite everyone to embrace who they are underneath it all. Social Tourist, the creative vision of Hollister and social media personalities, Dixie and Charli D’Amelio, offers trend forward apparel that allows teens to experiment with their style, while exploring the duality of who they are both on social media and in real life.

The brands share a commitment to offering products of enduring quality and exceptional comfort that allow consumers around the world to express their own individuality and style. Abercrombie & Fitch Co. operates approximately 730 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites www.abercrombie.com, www.abercrombiekids.com, www.hollisterco.com, www.gillyhicks.com, and www.socialtourist.com.

Job Description

The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves everyday to create an inclusive place of belonging for their team and customers. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store’s organization.

What You’ll Do

• Customer Experience
• Store Presentation and Sales Floor Supervision
• Store & Stockroom Operations
• Staffing, Scheduling, and Payroll Management
• Training and Development
• Communication
• Asset Protection

Qualifications

What it Takes

• Bachelor’s degree OR one year of supervisory experience in a customer-facing role
• Strong problem-solving skills
• Inclusion & Diversity Awareness
• Ability to show up in a fast-paced and challenging environment
• Strong interpersonal and communication skills
• Drive to achieve resultsAdaptability / Flexibility
• Multi-Tasking
• Fashion Interest & Knowledge

Additional Information

What You’ll Get

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:

• Quarterly Incentive Bonus Program
• Paid Time Off
• Paid Volunteer Day per Year, allowing you to give back to your community
• Medical, Dental and Vision Insurance Available
• Life and Disability Insurance
• Associate Assistance Program
• Paid Parental and Adoption Leave
• 401(K) Savings Plan with Company Match
• Training and Development
• Opportunities for Career Advancement, we believe in promoting from within
• A Global Team of People Who'll Celebrate you for Being YOU

The starting rate for this position is $24 per hour (i.e., the recruiting pay range for this position is $24 - $24 per hour). The starting rate and range may be modified in the future.

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Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer