Abercrombie & Fitch - Assistant Manager, Franklin Park

Abercrombie & Fitch Co.; Toledo (OH); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Quarterly Incentive Bonus Program

Paid Time Off

Paid Volunteer Day per Year

Merchandise Discount

Medical, Dental and Vision Insurance

Life and Disability Insurance

401(K) Savings Plan with Company Match

Training and Development

Opportunities for Career Advancement

Job summary

Abercrombie & Fitch Co. in Toledo, OH seeks an Assistant Manager who blends business strategy, operations, and people leadership to drive sales and deliver exceptional customer service. You will oversee daily store operations, mentor staff, and implement floorset updates with strong product knowledge.

The role emphasizes recruiting, training, and developing teammates, while ensuring efficient store processes and a superior customer experience.

Qualifications

• Bachelor’s degree OR one year of supervisory experience in a customer-facing role.
• Strong problem-solving skills.
• Ability to thrive in a fast-paced and challenging environment.
• Team-building skills.
• Self-starter with proactive attitude.
• Strong interpersonal and communication skills.
• Drive to achieve results.
• Adaptability / Flexibility.
• Multi-Tasking.
• Fashion interest and knowledge.

Responsibilities

• Analyze the business and drive sales while delivering best-in-class customer service.
• Oversee daily store operations including opening and closing routines.
• Lead floorset updates, styling recommendations and product knowledge.
• Talent leadership: recruiting, training, engagement and development.
• Manage staffing, scheduling and payroll.
• Ensure store presentation and stockroom operations meet standards.
• Coordinate omni-channel fulfillment and customer experience.
• Foster effective communication across the team and with management.

Skills

Customer service

Sales analysis

Staff leadership

Communication

Team collaboration

Education

Bachelor’s degree OR 1 year supervisory experience

Job description

Company Description

Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com. At Abercrombie & Fitch Co., we lead with purpose and always put our people first.

Job Description

The Assistant Manager is a multi‑faced role that merges business strategy, operations, creativity, and people management. They drive sales results by analyzing the business and providing best‑in‑class customer service, oversee daily store operations including opening and closing routines, and drive efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge, and serve as talent leaders, driving everything from recruiting and training to engagement and development.

What You’ll Do

• Customer Experience
• Drives Sales
• OMNI Channel Fulfillment
• Store Presentation and Sales Floor Supervision
• Store & Stockroom Operations
• Staffing, Scheduling, and Payroll Management
• Training and Development
• Communication
• Asset Protection

Qualifications

• What it Takes
• Bachelor’s degree OR one year of supervisory experience in a customer‑facing role
• Strong problem‑solving skills
• Ability to show up in a fast‑paced and challenging environment
• Team building skills
• Self‑starter
• Strong interpersonal and communication skills
• Drive to achieve results
• Adaptability / Flexibility
• Multi‑Tasking
• Fashion Interest & Knowledge

What You’ll Get

• Quarterly Incentive Bonus Program
• Paid Time Off
• Paid Volunteer Day per Year, allowing you to give back to your community
• Merchandise Discount
• Medical, Dental and Vision Insurance Available
• Life and Disability Insurance
• Associate Assistance Program
• Paid Parental and Adoption Leave
• 401(K) Savings Plan with Company Match
• Training and Development
• Opportunities for Career Advancement, we believe in promoting from within

A Global Team of People Who'll Celebrate you for Being YOU

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Abercrombie & Fitch Co. is an Equal Opportunity employer.