A/V Technician

Saronic; Austin (TX); In loco; USD 65.000 - 95.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical Insurance

Dental Insurance

Vision Insurance

Time Off & Holidays

Parental Leave

Competitive Salary & Bonuses

401(k) Plan

Stock Options

Life & Disability Insurance

Pet Insurance

Free lunch & snacks

Descrizione del lavoro

Saronic Technologies, a defense technology startup in Austin, TX, seeks an experienced Audio/Visual Technician to maintain conference rooms, event tech, and live productions. The role requires hands-on A/V operations, strong customer service, and a willingness to travel up to 25%.

You will configure DSPs, manage video walls, and support secure communications environments. A clear path to growth and competitive pay accompanies a collaborative, fast-paced workspace.

Competenze

• Minimum 3 years of experience in the Audio Visual field.
• Hands‑on experience with Logitech, Huddly, and Microsoft Teams Room (MTR).
• Experience configuring Q‑SYS audio DSP and control systems.
• Familiarity with video wall and digital signage technologies.
• Strong troubleshooting and customer service abilities.
• Eligible for U.S. security clearance.

Mansioni

• Provide on-site A/V support in conference rooms, huddle spaces, and eventareas.
• Maintain and optimize A/V infrastructure including collaboration systems.
• Configure and maintain DSP and room automation.
• Operate video walls and digital signage across offices.
• Manage A/V inventory and logistics across facilities.
• Set up and dismantle A/V for meetings and live productions.
• Perform system health checks and preventive maintenance.
• Troubleshoot complex A/V, network, and integration issues.
• Provide end-user training for A/V and collaboration tools.
• Handle service requests via ServiceNow and track resolutions.
• Collaborate with IT, Facilities, and Security to ensure secure integration.
• Support podcasts, livestreams, and internal broadcasts as needed.
• Participate in on-call rotation for after-hours support.
• Travel to remote offices up to 25%.

Conoscenze

A/V operations

Troubleshooting

Logitech/Huddly/MTR

Q-SYS DSP

Video walls

Digital signage

ServiceNow

Security clearance eligible

Strumenti

Logitech

Huddly

Microsoft Teams Room

Q-SYS

Video wall tech

Digital Signage CMS

Descrizione del lavoro

Saronic Technologies is a leader in revolutionizing autonomy at sea, dedicated to developing state-of-the- art solutions that enhance maritime operations through autonomous and intelligent platforms.

Saronic Technologies is a leader in revolutionizing autonomy at sea, dedicated to developing state-of-the- art solutions that enhance maritime operations through autonomous and intelligent platforms.

Saronic is a fast-growing defense technology startup focused on developing secure, mission‑critical systems for our customers. Our operations depend on seamless communication and collaboration—both in person and across secure digital platforms. We’re looking for a skilled Audio/Visual (A/V) Technician who thrives in dynamic environments and is eager to support a fast‑paced, high‑impact mission.

The A/V Technician will play a vital role in maintaining and supporting our organization’s conference room and event technology. This role will provide hands‑on assistance for meetings, executive events, and live productions across our campus. The ideal candidate is a proactive problem‑solver with experience in A/V operations and a strong commitment to delivering exceptional user experiences.

Key Responsibilities:

• Provide immediate, on‑site assistance for A/V issues in conference rooms, huddle spaces, and large event areas.

• Support, maintain, and optimize A/V infrastructure, including Logitech, Huddly, and Microsoft Teams Room (MTR) systems.

• Configure and maintain Q‑SYS audio DSP and control systems for conferencing and room automation.

• Operate, configure, and maintain video wall and digital signage systems across offices, production floors, and lab environments.

• Manage and organize A/V inventory and logistics across multiple facilities.

• Set up, operate, and dismantle A/V equipment for meetings, events, and live productions — including secure and executive sessions.

• Perform proactive system health checks, diagnostics, and preventive maintenance to ensure consistent performance.

• Troubleshoot complex A/V, network, and integration issues spanning hardware, software, and connectivity layers.

• Provide end‑user support, training, and installation assistance for A/V and collaboration systems.

• Manage support requests and incidents through ServiceNow, ensuring timely updates and resolution tracking.

• Collaborate with IT, Facilities, and Security teams to ensure A/V systems are integrated, secure, and compliant.

• Produce and support podcasts, live streams, and internal broadcast events as needed.

• Participate in an on‑call rotation for after‑hours and weekend event or system support.

• Travel to remote offices, event sites, or production facilities (up to 25%).

Required Qualifications:

• Minimum 3 years of experience in the Audio Visual field; IT experience is a plus.

• Hands‑on experience with Logitech, Huddly, and Microsoft Teams Room (MTR) systems.

• Experience with Q‑SYS audio DSP configuration, control, and troubleshooting.

• Familiarity with video wall and digital signage technologies and content management systems.

• Strong technical troubleshooting and problem‑solving skills.

• Excellent communication, organization, and customer service abilities.

• Ability to remain calm and professional in high‑pressure situations involving executives or government officials.

• Comfortable lifting and transporting A/V equipment (up to 50 lbs).

• Eligibility to obtain and maintain an active Secret security clearance.

Preferred Qualifications:

• Experience supporting A/V systems in production or manufacturing environments, including factory floors, engineering labs, or test facilities.

• Familiarity with BrightSign or similar digital signage management tools.

• Working knowledge of networking fundamentals, PoE, and VLAN configuration for A/V systems.

• Background in podcasting, livestreaming, or video production.

• Experience supporting A/V systems in secure or classified communications environments.

• Proficiency with ServiceNow or similar IT service management platforms.

Physical Demands

• Prolonged periods of sitting at a desk and working on a computer.

• Occasional standing and walking within the office.

• Manual dexterity to operate a computer keyboard, mouse, and other office equipment.

• Visual acuity to read screens, documents, and reports.

• Occasional reaching, bending, or stooping to access file drawers, cabinets, or office supplies.

• Lifting and carrying items up to 50 pounds occasionally (e.g., office supplies, packages).

Benefits:

• Medical Insurance: Comprehensive health insurance plans covering a range of services Saronic pays 100% of the premium for employees and 80% for dependents
• Dental and Vision Insurance: Coverage for routine dental check‑ups, orthodontics, and vision care Saronic pays 100% of the premium under the basic plan for employees and 80% for dependents
• Time Off: Generous PTO and Holidays
• Parental Leave: Paid maternity and paternity leave to support new parents
• Competitive Salary: Industry‑standard salaries with opportunities for performance‑based bonuses
• Retirement Plan: 401(k) plan with company match
• Stock Options: Equity options to give employees a stake in the company’s success
• Life and Disability Insurance: Basic life insurance and short- and long‑term disability coverage
• Pet Insurance: Discounted pet insurance options including 24/7 Telehealth helpline
• Additional Perks: Free lunch benefit and unlimited free drinks and snacks in the office

Saronic does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

This role requires access to export‑controlled information or items that require “U.S. Person” status. As defined by U.S. law, individuals who are any one of the following are considered to be a “U.S. Person”: (1) U.S. citizens, (2) legal permanent residents (a.k.a. green card holders), and (3) certain protected classes of asylees and refugees, as defined in 8 U.S.C. 1324b(a)(3).

Saronic does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. We are also committed to providing reasonable accommodations for qualified individuals with disabilities.