A/P & Sec. Support Clerk

Vallarta-Supermarkets; Santa Clarita (CA); On-site; USD 42,000 - 52,000; Full time

Job summary

Vallarta Supermarkets in Santa Clarita, CA is seeking an Asset Protection & Security Support Clerk to provide administrative support to the AP&S Department, ensuring efficient operation of programs and processes.

This full-time, non-exempt role handles Store Stamps, Cell Phone, Hotel, Lost & Found programs, access cards, and office duties; bilingual Spanish and English preferred.

Qualifications

• High School Diploma or equivalent required.
• Minimum of 2 years of clerical or office support experience.
• Basic understanding of Spanish and English preferred.

Responsibilities

• Manage inventory, logging, and ordering process for the Store Stamps Program.
• Process and support requests for the Cell Phone Program (ordering, troubleshooting, activation, cancellation, and billing analysis).
• Manage and reconcile accounting for the Hotel Program (reservations, cancellations, and expenses).
• Oversee and reconcile the Lost and Found Program, including tracking property and money orders.
• Distribute and track Daily Mail, Truck and Security Seals, and other department assets.
• Assist with the Loaner Vehicle Program and Car Wash Invoice Log.
• Assist the AP&S Administrator with False Alarm activity tracking as reported by District Managers.
• Log and ship counterfeit bills to the Bureau of Secret Service.
• Process requests for Store Manager Cards through ENCOR & ACS and manage user access.
• Create and manage team member access control cards.
• Support AP&S Management with office duties such as answering phones, researching pricing on parts and equipment, and assisting with projects as assigned.

Skills

Clerical skills

Verbal communication

Written communication

Bilingual Spanish

Interpersonal skills

Attention to detail

Microsoft Office

Independent work

Professional demeanor

Education

High School Diploma

Job description

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Title: Asset Protection & Security Support Clerk

Classification: Non-Exempt

Reports To: Office Manager of Asset Protection and Security

Position Overview

The Asset Protection & Security Support Clerk is responsible for providing comprehensive administrative support to the Asset Protection and Security (AP&S) Department. This role plays a vital part in ensuring the efficient operation of department programs, compliance procedures, and internal service processes that contribute to the achievement of company goals....

General Duties and Responsibilities

Manage inventory, logging, and ordering process for the Store Stamps Program

Process and support requests for the Cell Phone Program (ordering, troubleshooting, activation, cancellation, and billing analysis)

Manage and reconcile accounting for the Hotel Program (reservations, cancellations, and expenses)

Oversee and reconcile the Lost and Found Program, including tracking property and money orders

Distribute and track Daily Mail, Truck and Security Seals, and other department assets

Assist with the Loaner Vehicle Program and Car Wash Invoice Log

Assist the AP&S Administrator with False Alarm activity tracking as reported by District Managers

Log and ship counterfeit bills to the Bureau of Secret Service

Process requests for Store Manager Cards through ENCOR & ACS and manage user access

Create and manage team member access control cards

Support AP&S Management with office duties such as answering phones, researching pricing on parts and equipment, and assisting with projects as assigned

Knowledge and Skills

Strong clerical and administrative skills

Excellent written and verbal communication skills (including bilingual Spanish preferred)

Strong interpersonal and motivational abilities

High attention to detail and problem-solving capabilities

Proficient in Microsoft Word, Excel, PowerPoint, Outlook, and general office equipment (copier, printer, phone)

Ability to work independently, adapt to changing priorities, and multitask effectively

A positive and professional demeanor that contributes to a productive team atmosphere

Required Education and Experience

High School Diploma or equivalent required

Minimum of 2 years of experience in clerical, administrative, or office support roles

Basic understanding of Spanish and English (reading, writing, and speaking) preferred.

Physical Demands

Light lifting of supplies and materials as needed

Prolonged periods of sitting or standing

Occasional travel (up to 5%) for business needs

Regular physical activities may include climbing, standing, bending, stooping, kneeling, reaching, and walking

Position Type / Expected Hours of Work

Full-time, non-exempt position

Monday through Friday, 8:00 AM – 5:00 PM (flexible schedule based on business needs)

Availability to work weekends and holidays as required

This job description is intended to describe the general nature and responsibilities of the role. It is not intended to be an all-inclusive list of duties. Management reserves the right to assign or reassign duties and responsibilities as needed to meet organizational needs.