9976-Technology Expert I

City and County of San Francisco; San Francisco, Northern (CA, KY); Hybrid; USD 150,000 - 190,000; Full time

Benefits offered by this job

Hybrid work schedule

Job summary

City and County of San Francisco's Department of Technology seeks a Senior Platform Engineer to join the IAM-focused MyApps initiative. You will architect and implement scalable platform features, ensure high availability, and mentor engineers.

This role requires strong Java/J2EE, Docker, CI/CD, and security expertise; hybrid work from San Francisco offices with occasional travel; 36-month project-based term and collaboration with multiple city departments.

Qualifications

• Associate degree in computer science, computer engineering, information systems, or a closely related field (60 sem/90 quarter credits with relevant subsections) or equivalent.
• Three (3) years of experience analyzing, installing, configuring, enhancing, and maintaining an enterprise network.

Responsibilities

• Architect and design applications.
• Ensure platform high availability and resiliency; conduct regular failover tests.
• Mentor junior engineers on IAM technologies and practices.
• Provide training sessions, code reviews, and build a self-sufficient IAM team.
• Learn new technologies to upgrade IAM platforms and stay current with emerging IAM tech.
• Contribute to IAM governance across the City and County, including centralized reports and analytics.
• Develop workflow, certifications, audits, and compliance in the MyApps platform.
• Collaborate with City departments to integrate department-specific enhancements and security controls.

Skills

Java/J2EE

Spring Framework

Microservices

API development

Oracle DB

Linux/Unix

Authentication/Authorization

Security frameworks

Python

NLP

AI/ML

LLMs

Performance optimization

High availability

Education

Associate degree in computer science, computer engineering, information systems, or closely related field

Tools

Docker

CI/CD pipelines

Jenkins

GitHub

Job description

Senior Platform Engineer (9976) – Department of Technology

Specific information regarding this recruitment process is listed below:

Application Opening - Monday, September 29, 2025.

Application Deadline - Interested candidates are encouraged to apply as soon as possible, as this job announcement will close at any time, but not earlier than 11:59PM PST, Monday, October 13, 2025.

About Department of Technology

Are you ready to make an impact in one of the most innovative cities? The Department of Technology (DT) is looking for passionate IT professionals to help shape the future of technology in San Francisco! As the centralized technology services provider for the City and County of San Francisco (CCSF), DT delivers critical infrastructure and services to over 33,000 employees—supporting public safety, municipal broadband, cybersecurity, cloud solutions, and more! With a $140M+ annual budget and a team of 300+ experts, DT is leading the charge in digital transformation. DT provides services through our core areas of IT Excellence:

• IT Project Management Office
• Cloud Center of Excellence
• IT Operations and Support including the Service Desk and NOC
• City Infrastructure including the Network, Telcom and Data Centers
• Office of Cybersecurity including Cyber Defense, Identity Management and Disaster Recovery
• Public Safety Systems and Municipal Broadband Fiber
• SFGovTV Broadcasting Services
• IT Finance and Administration Services
• Emerging Technologies

Why Join Us? Innovative & Impactful Work At DT, you won’t just work on IT—you’ll power a city. Your expertise will directly impact the residents of San Francisco, from closing the digital divide to ensuring secure, efficient city operations.

Benefits of Working for CCSF: In addition to challenging and rewarding work, the City provides a generous suite of benefits to its employees.

• Competitive pay, benefits, and retirement options
• Career growth opportunities through training, internal mobility, and subsidized education
• Diverse work environment in a diverse city
• The Department has a hybrid work schedule

Join the team that’s shaping the future of technology in San Francisco. Apply today and be part of a dynamic, innovative, and mission-driven ITteam!

The Principal Platform Engineer will develop and integrate new features, maintain the MyApps platform releases, and support the overall Identity and Access Management (IAM) strategy. This centralized IAM platform is a critical Tier 1 application that requires ongoing maintenance, as well as the development of new features and enhancements to support authentication, multi-factor authentication (MFA), user provisioning, and de-provisioning functionalities.

Essential duties include, but are not limited to, the following:

• Architect and designing applications
• Responsible for platform high availability and resiliency
  • Conduct regular failover tests to validate IAM service resiliency and continuity during outages.
• Mentor junior engineers on IAM technologies and development practices.
• Provide training sessions, code reviews, and guidance to build a self- sufficient in-house IAM team.
• Learning new technologies to upgrade IAM platforms
  • Stay current with emerging IAM technologies, AI-driven identity solutions, and non-human identity management.
  • Proactively recommend modernization initiatives to strengthen the IAM platform.
• Contribute to the direction and oversight of the IAM functions across the City and County of San Francisco, including areas such as developing centralized reports and analytics in the MyApps dashboard.
• Workflow and review certification, Audit and Compliance development in the MyApps platform.
• Work closely with all City departments to integrate their department-based enhancements and security role-based controls in the MyApps platform.
• Continuously update the MyApps platform architecture based on technology open source frame works as needed.
• Performs related duties and responsibilities as assigned.

Appointment Type

Permanent Exempt (PEX), Full Time position is excluded by the Charter from the competitive civil service examination process and shall serve at the discretion of the appointment officer. The anticipated duration of this project position is thirty-six (36) months and will not result in an eligible list or permanent civil service hiring. Project-based positions cannot be ongoing or exceed 36 months.

Work Location

Incumbent will conduct the majority of work at the Department of Technology, (1 S Van Ness, Ave San Francisco, CA 94103). However, there may be situations where the incumbent will be required to work at other sites throughout the City of San Francisco as necessary.

Nature of Work

The Department has a hybrid work schedule. Traveling within San Francisco may be required.

This position will participate in a rotating stand-by schedule.

How to qualify

MINIMUM QUALIFICATIONS

Education: An associate degree in computer science, computer engineering, information systems, or a closely related field from an accredited college or university OR its equivalent in terms of total course credits/units [i.e., at least sixty (60) semester or ninety (90) quarter credits/units with a minimum of twenty (20) semester or thirty (30) quarter credits/units in one of the fields above or a closely-related field].

Experience: Three (3) years of experience analyzing, installing, configuring, enhancing, and/or maintaining the components of an enterprise network.

Substitution:

Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of two (2) years). One (1) year is equivalent to thirty (30) semester units/ forty-five (45) quarter units with a minimum of 10 semester / 15 quarter units in one of the fields above or a closely related field.

Completion of the 1010 Information Systems Trainee Program may be substituted for the required degree.

DESIRABLE QUALIFICATIONS:

• 7+ years of experience in Java/J2EE, Spring Framework, Microservices, and API development (SOAP/REST)
• 5 + years of experience with Oracle DB, Linux/Unix, Docker, CI/CD pipelines, Jenkins, GitHub
• 5 + years of experience in authentication/authorization(SAML, OAuth, OpenID) and security frameworks(NIST, ISO, HIPAA, PCI)
• 3+ years in Python, NLP, AI/ML, and Large Language Models (OpenAI, BERT, LLaMA, Claude)
• Skilled in performance optimization, troubleshooting, and ensuring high availability (99.999% uptime)

Verification: Applicants may be required to submit verification of qualifying education and experience at any point in the application and/or departmental selection process. Written verification (proof) of qualifying experience must verify that the applicant meets the minimum qualifications stated on the announcement. Written verification must be submitted on employer’s official letterhead, specifying name of employee, dates of employment, types of employment (part-time/full-time), job title(s), description of duties performed, and the verification must be signed by the employer. City employees will receive credit for the duties of the class to which they are appointed. Credit for experience obtained outside of the employee’s class will be allowed only if recorded in accordance with the provisions of the Civil Service Commission Rules. Experience claimed in self-employment must be supported by documents verifying income, earnings, business license and experience comparable to the minimum qualifications of the position. Copies of income tax papers or other documents listing occupations and total earnings must be submitted. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at http://sfdhr.org/index.aspx?page=456.

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

Applicants must meet the minimum qualification requirement by the final application deadline unless otherwise noted.

What Else Should I Know

Selection Procedures

The selection process will include evaluation of applications in relation to minimum requirements and assessment of candidates’ job-related knowledge, skills and abilities. Depending on the number of applicants, the Department may establish and implement additional screening mechanisms to evaluate candidate qualifications. This typically includes an oral interview and/or a written or performance exercise.

If this becomes necessary, only those applicants whose qualifications most closely meet the Department needs will be invited to continue in the selection process. Applicants meeting the minimum requirements are not guaranteed advancement in the selection process.

Additional Information Regarding Employment with the City and County of San Francisco:

All your information will be kept confidential according to EEO guidelines.

HR Analyst Information: If you have any questions regarding this recruitment or application process, please contact the assigned Human Resources Analyst, Melanie Bautista at [e-mail]

Condition of Employment:

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.