9976-Technology Expert I

City and County of San Francisco; San Francisco (CA); On-site; USD 168,000 - 211,000; Full time

Job summary

City and County of San Francisco is seeking a Principal Identity and Access Management (IAM) Engineer to lead the design, deployment and management of Oracle IAM security solutions. The role emphasizes Java/J2EE, cloud access management, and Privileged Access.

You will collaborate with cross‑functional teams to secure Citywide applications and data. The position requires 5+ years in IAM, security tooling expertise, and a background aligned with CJIS requirements.

Qualifications

• Education: Associate's degree in Computer Science or related field.
• Five (5) years of Identity and Access Management experience.
• Ability to pass CJIS background check.
• Experience with Oracle IAM tools (OIM/OAM) and WebLogic.
• Ability to work across City departments and supervise junior engineers.

Responsibilities

• Contribute to IAM strategy, planning and implementation of the IAM stack.
• Supervise and mentor junior engineers.
• Develop centralized provisioning IAM engine for Citywide Enterprise Apps.
• Coordinate with Security, DBAs, IS, and system owners to architect IAM solutions.
• Maintain IAM tools with performance tuning, backup and recovery procedures.

Skills

IAM products

WebLogic

SOA

OIM

Java/J2EE

Cloud IAM

Education

Associate's degree in Computer Science or related field

Tools

Oracle Fusion Middleware

Oracle Identity Management

Identity Cloud Services

Job description

Amended: PRINCIPAL IDENTITY AND ACCESS MANAGEMENT (IAM) ENGINEER (9976) - Department of Technology

Department: DT/Cybersecurity

Job class: 9976

Salary range: $167,804 - $211,094 annually

Hours: Full-time

Role type: Permanent Exempt (PEX), Full Time position is excluded by the Charter from the competitive civil service examination process and shall serve at the discretion of the appointment officer.

About:

• Application Opening: November 10and December 3, 2025 (Amended: January 15, 2026)
• Application Deadline: November 24 and December 8, 2025 (Amended: January 22, 2026, 11:59 PM)

Applicants must complete this required Su pplemental Questionnaire in addition to submitting an application. The questionnaire must be completed by no later than the application deadline of January 22, 2026 (11:59 PM). Please note: If you are coming across this announcement outside of the SF Careers website, you must apply directly on the SF Careers site.

This announcement has been amended to open the posting for additional recruitment time, update the salary ranges, desirable qualifications, and include a required supplemental questionnaire.

Department Description:

Are you ready to make an impact in one of the most innovative cities? The Department of Technology (DT) is looking for passionate IT professionals to help shape the future of technology in San Francisco! As the centralized technology services provider for the City and County of San Francisco (CCSF), DT delivers critical infrastructure and services to over 33,000 employees—supporting public safety, municipal broadband, cybersecurity, cloud solutions, and more! With a $140M+ annual budget and a team of 300+ experts, DT is leading the charge in digital transformation. DT provides services through our core areas of IT Excellence:

• IT Project Management Office
• Cloud Center of Excellence
• IT Operations and Support including the Service Desk and NOC
• City Infrastructure including the Network, Telcom and Data Centers
• Office of Cybersecurity including Cyber Defense, Identity Management and Disaster Recovery
• Public Safety Systems and Municipal Broadband Fiber
• SFGovTV Broadcasting Services
• IT Finance and Administration Services
• Emerging Technologies

Why Join Us? Innovative & Impactful Work At DT, you won’t just work on IT—you’ll power a city. Your expertise will directly impact the residents of San Francisco, from closing the digital divide to ensuring secure, efficient city operations.

Benefits of Working for CCSF: In addition to challenging and rewarding work, the City provides a generous suite of benefits to its employees.

• Competitive pay, benefits, and retirement options
• Career growth opportunities through training, internal mobility, and subsidized education
• Diverse work environment in a diverse city

Join the team that’s shaping the future of technology in San Francisco.

We are committed to ensuring that the City's services are inclusive, efficient, equitable, and culturally competent for San Franciscans of all races, ethnic backgrounds, religions, and sexual orientations. This commitment requires comprehensive review and thorough analysis of existing practices and policies to remove barriers to real inclusion. We are also committed to ensuring that we have a safe, equitable, and inclusive workplace for individuals of all races. This includes creating opportunities for hiring, promotion, training, and development, for all employees, including but no limited to Black, Indigenous, and people of color (BIPOC).

IAM Engineer reports to the Director of IAM & Directory services and will be responsible for the development, deployment, administration, and maintenance of Oracle Identity and Access Management (IAM) security solutions and programs. The incumbent will have rich experience in Java, J2EE, cloud services, hybrid cloud access management responsibilities, and Privileged Access Management experience along with continual monitoring of the IAM service for quality levels including performance and outage issues, coordinating with System Administrators, Database Administrators, Information Security, and system owners to architect, deploy and maintain IAM tools and solutions. The position requires a detail-oriented, self-motivated, degreed professional with experience supporting Identity Access Management Systems including Oracle Access Manager and Oracle Identity Management 11gR2/12c/Identity Cloud Services.

Position Duties:

Identity & Access Management (IAM) Engineer will contribute to the overall strategy, planning, evaluation & implementation of the entire Identity/Access Management stack and supervise and help junior engineers. The individual in this role will significantly contribute to the direction and oversight into the IAM functions across the City and County, including areas such as developing centralized provisioning IAM engine to all Citywide Enterprise Applications, workflow and review certification, Audit and Compliance, Hybrid cloud management, Privileged Access Management, Authentication &Authorization. This position will require expert knowledge in Oracle Fusion Middleware, Oracle Identity &Access Management administration, Identity cloud services, WebLogic administration, custom connector development, installation and configuration, performance tuning, backup, and recovery methods in multiple computing environments and must be well versed in J2EE, Service Oriented Architecture (SOA), Web Services, LDAP, XML, and SAML. This position also requires knowledge of Oracle databases and should be able to support other areas or functions as needed.

Working Relationships:

The role reports to the Director of IAM & Directory services and will be responsible for documenting, designing and administering the IAM infrastructure. The position will provide support to security functions and develop appropriate audit controls and procedures to ensure the integrity of applications. The engineer will be working closely with the project managers, Security and Compliance personnel, application developers and other administrators in creating functional, scalable and secure applications from design and development through implementation for business clients.

How to qualify

Education: Possession of an Associate's degree in Computer Science or related field from an accredited college or university OR its equivalent in terms of total course credits/units [i.e., at least sixty (60) semester or ninety (90) quarter credits/units with a minimum of twenty (20) semester or thirty (30) quarter credits/units in computer science or a closely-related field.

AND

Experience: Five (5) years of experience in Identity and Access Management.

Substitution: Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of two (2) years). One (1) year is equivalent to thirty (30) semester units/ forty-five (45) quarter units with a minimum of 10 semester / 15 quarter units in computer science or a closely related field.

AND

Ability to pass CJIS background check

Desirable Qualifications:

5+ years of experience in OIM / SOA / WebLogic / IAM Products

3+ years of other cloud Identity product experiences from the below products

• Access Governance Experience
• SailPoint Experience

Note: Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

One-year full-time employment is considered equivalent to 2000 hours (2000 hours of qualifying work experience is based on a 40hour work week). Any overtime hours that you work above forty (40) hours per week are not included in the calculation to determine full-time employment.

Applicants will receive a confirmation email from [e-mail] that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com).

Exam Analyst Information:If you have any questions regarding this recruitment or application process, please contact the analyst at [e-mail]

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.