911 EMS Dispatcher PRN, As Needed

Norton Healthcare; Madison (IN); On-site; USD 42,000 - 60,000; Full time

Job summary

Norton Healthcare in Indiana is seeking a 911 EMS Dispatcher (Telecommunicator) to answer emergency and non-emergency calls, gather essential information, and dispatch EMS resources.

The role requires calm decision-making, excellent communication, and the ability to work in a fast-paced environment; candidates must obtain an EMD certificate within one year, and a related Associate Degree is preferred.

Qualifications

• EMD certificate or ability to obtain within one year of hire.
• One year EMS or healthcare experience preferred.
• Associate Degree is preferred or encouraged.

Responsibilities

• Answer emergency and non-emergency calls, gather critical information, provide pre-arrival medical instructions, and dispatch EMS resources.

Skills

EMD certificate

EMS experience

Associate Degree

Education

Associate Degree

Job description

Responsibilities

The 911 EMS Dispatcher (also called an Emergency Medical Dispatcher or Telecommunicator) is responsible for answering emergency and non‑emergency calls, gathering critical information, providing pre‑arrival medical instructions, and dispatching EMS resources. This role requires calm decision‑making, excellent communication skills, and the ability to work in a fast‑paced, high‑stress environment.

Qualifications

Required

• Emergency Medical Dispatcher (EMD) certificate or ability to obtain within one year of hire.

Desired

• One year previous EMS or healthcare experience
• Associate Degree