911 Dispatcher: Fast-Paced Public Safety Communications

911 Emergency Communications; Paterson (WA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee assistance services

Professional training

Shift differentials

Overtime compensation

Job summary

911 Emergency Communications in Paterson, WA seeks a dedicated Emergency Dispatcher to join a 24/7 operations team. You will answer emergency and nonemergency calls, verify details, assess priority, and dispatch responders as needed to protect life and property.

We value accuracy under pressure, strong typing, and clear communication. Candidates may have entry-level experience or current certifications; background screening and training are part of the process.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Some agencies recruit entry-level applicants, while others require previous emergency communications experience or current certifications.

Responsibilities

• Answer emergency and nonemergency calls within the assigned service area
• Confirm addresses, callback numbers, incident details, and immediate safety concerns
• Assess call priority using approved questions and agency procedures
• Enter incident information into computer-aided dispatch systems
• Dispatch appropriate responders when assigned to radio operations
• Monitor radio traffic and update responding personnel as circumstances change
• Provide approved caller instructions within the limits of training and certification
• Maintain accurate records and protect confidential information

Skills

Typing

Active Listening

Clear Speech

Basic Computer

Organize Information

CAD Systems

Education

High School Diploma or GED

Tools

Computer-Aided Dispatch Systems

Job description

911 Emergency Communications in Paterson, WA seeks a dedicated Emergency Dispatcher to join a 24/7 operations team. You will answer emergency and nonemergency calls, verify details, assess priority, and dispatch responders as needed to protect life and property.

We value accuracy under pressure, strong typing, and clear communication. Candidates may have entry-level experience or current certifications; background screening and training are part of the process.