911 Dispatcher

Strategic Government Resources, Inc.; Salina (KS); Hybrid; USD 46,000 - 48,000; Full time

Benefits offered by this job

Paid time off

Education incentives

Overtime differential for off-hours

Job summary

The City of Salina Police Department seeks a 911 Dispatcher to dispatch police, fire and EMS services citywide and across county, monitor radio transmissions, and enter data into a nationwide database for records and responses. Requirements include a high school diploma or GED and completion of in‑service training within six months.

Starting pay is $22.20–$23.31/hr with overtime differentials; benefits include paid time off and education incentives.

Qualifications

• High school diploma or GED.
• Requires completion of in-service training within six months of start date.
• No felony conviction, domestic violence related conviction, or other serious misdemeanor convictions.

Responsibilities

• Dispatches police, sheriff, fire, and ambulance operations for city and county.
• Monitors radio transmissions and uses a fixed two-way communications system.
• Receives emergency and non-emergency calls and dispatches appropriate responses.
• Enters data into a nationwide computerized database for storage and retrieval.

Skills

Attention to detail

Decisive judgment

Team collaboration

Emergency communications

Education

High school diploma or GED

Job description

Examination:

Mandatory completion of computerized Dispatcher Examination. Watch emails for examination scheduling notifications!

911 DISPATCHER

City of Salina, Kansas

Police Department

The 911 Dispatcher serves as an essential link in providing rapid communication & assistance to emergency teams. This role demands collaborative skills, meticulous attention to detail, & decisive judgment. Key qualifications include having a high school diploma & completing necessary training programs. This role is a critical connection to deliver vital services to our community.

Career Advancement:

Lead Dispatcher, Communications Supervisor

On-the-Job Training:

Training for the 911 Dispatcher position is conducted by seasoned professionals, offering a thorough introduction to emergency communication protocols. New employees benefit from hands‑on experience, learning advanced communication techniques & problem‑solving strategies essential in high‑pressure scenarios. The training emphasizes real‑time decision‑making & adaptability, ensuring staff are well‑equipped for immediate & future challenges. This commitment to continuous development encourages employees to cultivate new abilities & envision a lasting career within the organization.

Duties:

• Responsible for dispatching all police, sheriff, fire, & ambulance operations in the city & county.
• Monitors radio transmissions & provides necessary support through use of a fixed two‑way communications system; monitors a computerized emergency system & dispatches appropriate response.
• Receives emergency & non‑emergency telephone calls for service & dispatches necessary emergency/service response using a two‑way communications system.
• Operates a nationwide computerized database providing inquiry support for authorized requestors; enters a variety of data into a computerized database for the purposes of permanent storage & retrieval.

Education:

High school diploma or G.E.D.

Experience:

Requires successful completion of in-service training program in communications related curriculum within six (6) months from start date of employment.

Requirements:

• Must be nineteen (19) years of age or older at start date of employment.
• No felony conviction, domestic violence related conviction, or other serious misdemeanor convictions.
• Requires successful completion of in-service training program in communications related curriculum.

Work Type:

Light, exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.

Machines, Tools, & Equipment:

Calculator, computer, internet, radio, & telephone.

Selection Process:

Must pass selection process that includes assessment interviews, psychological evaluation, computer voice stress analyzer examination, & thorough background checks.

Hours:

• Twelve (12) hour shifts from 6:00 a.m. to 6:00 p.m. & 6:00 p.m. to 6:00 a.m.
• Every other weekend off.

Starting Pay DOQ EOE:

• $22.20-23.31/hr.
• $46,176-48,485/yr.
• Additional differential of $1.50/hour for hours worked after 6:00 p.m. & before 6:00 a.m.
• Additional compensation for associate’s, bachelor’s, or master’s degrees.
• Additional compensation for bilingual Spanish-speaking employees.

Paid Time Off:

• 48 hours of vacation available upon hire, additional 48 hours earned during the year (96 hours in first year).
• 96 hours of sick leave during first year

Examination:

Mandatory completion of computerized Dispatcher examination. Watch emails for examination scheduling notifications!

Application Deadline:

Until filled