9.2.26 Hiring Event - Patient Service Representative

Quantum Corporation; Dublin (OH); Hybrid; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401(k) with match

Job summary

Quantum Health in Dublin, OH is hosting an in-person Hiring Event for the Patient Service Representative role. Join us to learn how PSRs guide members through benefits, claims, and access to care during an onsite interview.

Starting pay is $19.00 per hour, full-time, 40 hours weekly, with hybrid flexibility after onboarding. We seek customer-focused individuals with strong communication and problem-solving skills who enjoy helping others.

Qualifications

• High School Diploma or GED required.
• Customer-focused mindset with a passion for helping others.
• Strong communication and problem-solving skills.
• Comfort using Microsoft Office, Teams, Zoom, and other technology tools.
• Dependable, accountable, and eager to learn and grow.

Responsibilities

• Assist members with questions about benefits, claims, providers, medical bills, pharmacy needs, and access to care.
• Navigate the healthcare system with empathy and clear communication to ensure members receive the right care at the right time.

Skills

Customer-focused mindset

Strong communication

Problem-solving abilities

Microsoft Office

Teams

Zoom

Education

High School Diploma or GED

Tools

Microsoft Office

Teams

Zoom

Job description

Join Us for a Patient Service Representative

Hiring Event!

Ready to Start a Meaningful Career in Healthcare?

Quantum Health is hosting an in‑person hiring event for our Patient Service Representative (PSR) role. If you're passionate about helping others, enjoy solving problems, and want to make a difference in people's lives, we'd love to meet you!

What to Expect

• Check in at the lobby upon arrival
• Be escorted to a designated waiting area
• Enjoy complimentary beverages and snacks
• Meet with members of our hiring team
• Complete an onsite interview for the Patient Service Representative position

About the Role

As a Patient Service Representative, you'll serve as a trusted guide for our members, helping them navigate the healthcare system with confidence. This role involves assisting members with questions about benefits, claims, providers, medical bills, pharmacy needs, and access to care. Through empathy, problem‑solving, and strong communication, you'll help ensure members receive the right care at the right time while making healthcare simpler and more effective.

Position Highlights

• Starting Pay: $19.00/hour
• Location: Dublin, OH (onsite with hybrid flexibility opportunities after onboarding)
• Schedule: Full-time, 40 hours per week
• Available Shift: 10:00 AM - 7:00 PM
• Shift differentials available for select schedules

What We're Looking For

• High School Diploma or GED required
• Customer‑focused mindset with a passion for helping others
• Strong communication and problem‑solving skills
• Comfort using Microsoft Office, Teams, Zoom, and other technology tools
• Dependable, accountable, and eager to learn and grow

Why Quantum Health?

Founded in 1999 and headquartered in Central Ohio, Quantum Health is an independent healthcare navigation organization dedicated to making healthcare simpler and more effective. With more than 2,000 employees, we're proud to foster a collaborative, inclusive culture where team members can grow their careers while making a meaningful impact on the lives of our members.

We look forward to meeting you on September 2!

Walk‑ins welcome. Casual attire (come as you are, but please be presentable). Bring a copy of your resume.

What’s in it for you

• Compensation: Competitive base and incentive compensation
• Coverage: Health, vision and dental featuring our best‑in‑class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more.
• Retirement: 401(k) plan with up to 4% employer match and full vesting on day one.
• Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more.
• Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development.
• Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people‑first values that drive every decision.
• Environment: A modern workplace with a casual dress code, open floor plans, full‑service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry‑cleaning services and more!

What you should know

• Internal Associates: Already a Healthcare Warrior? Apply internally through Jobvite.
• Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check.
• Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we’re committed to empowering our ERGs, and we’re proud to be an equal opportunity employer .
• Tobacco‑Free Campus: To further enable the health and wellbeing of our associates and community, Quantum Health maintains a tobacco‑free environment. The use of all types of tobacco products is prohibited in all company facilities and on all company grounds.
• Compensation Ranges: Compensation details published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate’s unique combination of experience and qualifications related to the position.
• Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship.
• Agencies: Quantum Health does not accept unsolicited resumes or outreach from third‑parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party.

Reasonable Accommodation

Should you require reasonable accommodation(s) to participate in the application/interview/selection process, or in order to complete the essential duties of the position upon acceptance of a job offer, click here to submit a recruitment accommodation request.

California Employee and Job Applicant Notice of Collection of Personal Information

If you are a California resident, Quantum Health may collect personal information in connection with your application for employment and, if hired, during the course of your employment. The categories of personal information collected and the purposes for which that information is used are described in our California Employee and Job Applicant Notice of Collection of Personal Information. Please review the notice here:

California Employee and Job Applicant Notice

Recruiting Scams

Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending in @quantum-health.com. Quantum Health will never ask for personally identifiable information such as Date of Birth (DOB), Social Security Number (SSN), banking/direct/tax details, etc. via email or any other non-secure system, nor will we instruct you to make any purchases related to your employment. If you believe you’ve encountered a recruiting scam, report it to the Federal Trade Commission and your state’s Attorney General.