885931-OPS APPLICATION SYSTEMS PROGRAMMER I - 40099506

Florida; Tallahassee (FL); On-site; USD 23,000 - 32,000; Full time

Job summary

FloridaCommerce seeks an OPS Applications Systems Programmer I to support Florida Commerce content systems in Tallahassee. This in-office role requires hands-on development in ServiceNow and related ITSM tasks to improve agency services and business processes.

The incumbent will handle multiple duties, collaborate with business units, and ensure alignment with Florida’s digital initiatives. Must be prepared for non-remote work in a state government environment.

Qualifications

• Strong verbal and written communication to diverse audiences.
• Ability to identify problems and create solutions.
• Ability to balance multiple priorities and adapt to changing priorities.
• Understanding of IT operations and business processes.

Responsibilities

• Provide support for Florida Commerce Content Management System.
• Develop in the agency ITSM tool, ServiceNow.
• Other duties and responsibilities as assigned.

Skills

Communication skills

Verbal and written

Problem solving

Task prioritization

Analytical thinking

Customer service

Tools

ServiceNow

Sitefinity

Job description

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885931-OPS APPLICATION SYSTEMS PROGRAMMER I - 40099506

Date: Oct 20, 2026

The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website .

Requisition No:885931

Agency: Commerce

Working Title: 885931-OPS APPLICATION SYSTEMS PROGRAMMER I - 40099506

The incumbent is required to work in the Tallahassee office – this is not a remote position.

-Open Competitive-

Your Specific Responsibilities:

• Provide support for Florida Commerce Content Management System.
• Support the business units by working in and developing in the agency ITSM tool, ServiceNow.
• Other duties and responsibilities as assigned.

Additional duties may include:

• Manage multiple tasks, activities, and/or projects to ensure they are effectively tracked, follows Department documentation standards, and remains on schedule, within scope.
• Possesses an understanding of technological trends and uses this knowledge to bring solutions to business units supported to enhance the enterprise’s competitive edge.
• Create flow charts and/or diagrams to illustrate steps and to describe the logical operational steps of programs and systems.
• Perform other duties as assigned.

Required Knowledge, Skills, and Abilities:

• Strong ability to effectively communicate both verbal and written, technical and non-technical information to a wide range of audiences.
• Strong ability to comprehend technical and non-technical information, as it relates to Information Technology.
• Ability to proactively identify problems and generate solutions.
• Ability to balance multiple priorities and quickly adjust to changing priorities.
• Ability to analyze organizational operating practices or procedures.
• Ability to plan and organize work.
• Highly skilled in customer service practices and techniques.

Qualifications:

As a condition of pre-employment eligibility, a Level 2 security background screening is required, which consists of fingerprinting and a check of local, state, and national law enforcement records.

Preferred:

• ServiceNow Experience
• Sitefinity Experience
• An educational degree or certification in a closely related field may be substituted for one (1) year of the above experience requirements.

Pay:

• $20 per hour

Our Organization and Mission:

FloridaCommerce works across the state to support Florida’s economy, robust and talented workforce, and our local communities. We are dedicated to making a stronger and more resilient Florida, so our businesses, communities, and workforce are better prepared to withstand future economic slowdowns and natural disasters.

FloridaCommerce is an Equal Opportunity Employer/Program. Auxiliary aids and services are available upon request to individuals with disabilities. (TTY/TDD 1-800-955-8771 or the Florida Relay Service – 711.)

Provide support for Florida Commerce Content Management System and provide support to the business units by working in and developing the agency ITSM tool, ServiceNow.

The Difference You Will Make:

FloridaCommerce is a fast-paced work environment in which critical thinking and prioritizing are a must.

How You Will Grow:

FloridaCommerce encourages its employees to constantly innovate and seek efficiencies. Trainings are made available throughout the year and on request with the Office of Training and Development within the Bureau of Human Resource Management. In accordance with our Vision and Mission, the employee:

• Furthers Florida’s economic vision by providing support that enhances the economy and develops, safe, and healthy communities.
• Meets customer/client expectations with an emphasis on responsiveness, quality, quantity, and timeliness of work.
• Provides information clearly, accurately, and succinctly; and exhibits good listening skills.
• Works collaboratively to optimize the effectiveness of FloridaCommerce’s available resources and tools.
• Uses knowledge acquired through education, training, or experience to complete tasks.

These expectations are for all our employees, and you will be expected to model these as a leader. We believe in supporting and encouraging you as you take on important and often complex projects while offering you the opportunity to gain valuable experience.

Where You Will Work:

Tallahassee is Florida’s Capital City and continues to grow by attracting development and new businesses. T allahassee is a mid- sized city in the heart of Florida’s Big Bend. FloridaCommerce’s main office is in Downtown Tallahassee, the political epicenter that draws in visitors each year to visit the state’s Capitol. Each spring, the legislative session opens, and people pour in to see the Florida Legislature perform business and approve the state’s annual budget. Being in Tallahassee will guarantee you a unique experience, professional growth, entertainment, and culture. Tallahassee is:

• Known for its beautiful parks, rolling hills and oak trees, canopied roads, hotels, dining, museums, arts, music, and natural resources ( https://talgov.com/ )
• Home to major college campuses, Florida State University (FSU), Florida A & M University (FAMU) and Tallahassee State College (TSC).
• Within a state having no state income tax for residents of Florida

WORKING FOR THE STATE OF FLORIDA HAS BENEFITS!

* State Group Insurance coverage options+
(health, life, dental, vision, and other supplemental option)

* Highly skilled, professional environment

* We care about the success of our employees.

* We are always improving our technology, our tools, our customer’s experiences, and ourselves.

* A rewarding experience for reliable, compassionate, and professional employees.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

For assistance, call the People First Service Center at [phone] Monday - Friday, 8:00 a.m. to 6:00 p.m., Eastern time. Pursuant to Florida Law, 110.211 F. S., the State of Florida is an EEO employer.