(766) Program Analyst

Arlo Solutions LLC; Washington (District of Columbia); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Arlo Solutions LLC supports the VA War Room and provides analytical and operational support for fraud, waste and abuse leads, case development and governance reporting. The Program Analyst helps prepare decision packages, maintains tracking tools, drafts SOPs and reports, and coordinates with federal investigators and VA leadership.

The role requires a Tier 2/MBI clearance, US work eligibility, and strong skills in analytics, documentation and MS Office.

Qualifications

• Able to pass Tier 2 / Moderate Background Investigation (MBI) and obtain VA PIV card.
• Legally eligible to work in the United States.
• Bachelor's degree with 3–5 years of experience in federal healthcare program integrity or FWA work (e.g., fraud risk assessments, internal controls, quality audits, or case development support).
• Strong analytical, research and documentation skills.
• Experience preparing reports, briefings, SOPs and tracking tools for federal clients.
• Advanced Microsoft Excel, Word, PowerPoint and SharePoint skills.
• Strong written and verbal communication skills and the ability to handle short-turnaround requests.
• Able to handle PHI and sensitive information under HIPAA and VA privacy requirements and complete VA TMS trainings.

Responsibilities

• Help investigators and SMEs develop FWA leads and cases.
• Organize case documentation and evidence, and help assemble War Room referral packages.
• Case work is done only under Federal investigator direction.
• Weekly Decision Packages: help prepare weekly analytic runs and decision-ready case packages that include facts, analysis, a recommendation and traceability.
• Tracking & Oversight: keep the overpayment, recovery and referral status tracking register and the oversight and tracking support log up to date.
• Support fraud risk assessments, internal control assessments, root cause analysis and remediation planning as tasked by OIC.
• Quality Audits & QA: apply case-file QA checklists and sampling plans, and support quality reviews of workpapers and deliverables.
• Case Management Workflow: help develop intake and triage SOPs, the case lifecycle and status taxonomy, and workflow process maps and RACI charts, aligned with CIRTS practices.
• Governance & Reporting: prepare monthly governance and milestone reports, dashboards, outcome summaries and ad hoc white papers for VA leadership.
• Meeting & Stakeholder Support: coordinate and document meetings with OIC, VHA and ERM stakeholders; track action items and follow-ups.
• Training & Knowledge Transfer: help develop training materials, templates and knowledge transfer content so VA staff can sustain War Room operations on their own.
• Flexibility: must be able to work effectively in a fluid, dynamic, and fast-paced environment.

Skills

Tier 2 / MBI

US work eligibility

Analytical skills

Report preparation

Advanced MS Office

Communication skills

HIPAA handling

Federal client experience

Stakeholder coordination

Education

Bachelor's degree

Tools

CIRTS

Power BI

Job description

Arlo Solutions (Arlo) is an information technology consulting services company that specializes in delivering technology solutions. Our reputation reflects the high quality of the talented Arlo Solutions team and the consultants working in partnership with our customers. Our mission is to understand and meet the needs of both our customers and consultants by delivering quality, value-added solutions. Our solutions are designed and managed to not only reduce costs, but to improve business processes, accelerate response time, improve services to end-users, and give our customers a competitive edge, now and into the future.

Position Description:

Arlo Solutions is supporting the Department of Veterans Affairs (VA) Veterans Health Administration (VHA) Office of Integrity and Compliance (OIC) in standing up and running the VHA Fraud Rapid Response Center ("VA War Room"). The War Room protects Veterans and taxpayer dollars through data analytics, fraud risk assessment and fast administrative action, in line with Executive Orders 14395 and 14243. The Program Analyst supports War Room operations and OIC's program integrity work. This person provides analytical, documentation and operational support for fraud, waste and abuse (FWA) lead and case development, fraud risk assessments, internal control reviews and quality audits. The analyst helps prepare weekly decision packages, maintains tracking registers and logs, drafts SOPs and reports, and supports governance and leadership reporting. The role is advisory and analytical. All final decisions stay with Government personnel.

Location: Remote with On-Site Requirements

Clearance: Public Trust

Responsibilities and/or Success Factors:

• Help investigators and SMEs develop FWA leads and cases.
• Organize case documentation and evidence, and help assemble War Room referral packages.
• Case work is done only under Federal investigator direction.
• Weekly Decision Packages:
  • Help prepare weekly analytic runs and decision-ready case packages that include facts, analysis, a recommendation and traceability.
• Tracking & Oversight:
  • Keep the overpayment, recovery and referral status tracking register and the oversight and tracking support log up to date.
• Support fraud risk assessments, internal control assessments, root cause analysis and remediation planning as tasked by OIC.
• Quality Audits & QA:
  • Apply case-file QA checklists and sampling plans, and support quality reviews of workpapers and deliverables.
• Case Management Workflow:
  • Help develop intake and triage SOPs, the case lifecycle and status taxonomy, and workflow process maps and RACI charts, aligned with CIRTS practices.
• Governance & Reporting:
  • Prepare monthly governance and milestone reports, dashboards, outcome summaries and ad hoc white papers for VA leadership.
• Meeting & Stakeholder Support:
  • Coordinate and document meetings with OIC, VHA and ERM stakeholders.
  • Track action items and follow-ups.
• Training & Knowledge Transfer:
  • Help develop training materials, templates and knowledge transfer content so VA staff can sustain War Room operations on their own.
• Flexibility:
  • Must be able to work effectively in a fluid, dynamic, and fast-paced environment

Minimum Qualifications Including Certificates:

• Able to pass a Tier 2 / Moderate Background Investigation (MBI) and get a VA PIV card
• Must be legally eligible to work in the United States
• Bachelor's degree 3-5 years of experience with federal healthcare program integrity or FWA work, such as fraud risk assessments, internal controls, quality audits, or case development support
• Strong analytical, research and documentation skills
• Experience preparing reports, briefings, SOPs and tracking tools for federal clients
• Advanced Microsoft Excel, Word, PowerPoint and SharePoint skills
• Strong written and verbal communication skills, and the ability to handle short-turnaround requests
• Able to handle PHI and sensitive information under HIPAA and VA privacy requirements, and to complete the required VA TMS trainings

Desired Qualifications:

• Experience with VA/VHA, CMS, Medicare or Medicaid programs Healthcare claims, payment integrity or improper payment experience
• Familiarity with the GAO Fraud Risk Framework, GAO Green Book and OMB Circular A-123
• Experience with Enterprise Risk Management (ERM)
• Experience with case management or compliance tracking systems (e.g., CIRTS) Familiarity with VA Community Care
• Familiarity with Palantir, Power BI, Tableau or similar analytics and reporting tools
• Process improvement experience (Lean, Six Sigma or kaizen) Certified Fraud Examiner (CFE) or a related certification

AAP Statement

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Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Arlo Solutions LLC’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.