70120-Merchandise Associate

The TJX Companies, Inc.; Stoneham (MA); On-site; USD 20,664 - 21,352; Part time

Benefits offered by this job

Associate discount

401(k) contributions

Medical/dental/vision

Paid holidays/vacation/sick

Job summary

The TJX Companies, Inc. is seeking a dedicated and service-oriented Associate for the Marshalls store in Stoneham, MA. This role involves role-modeling customer service practices, maintaining merchandising standards, and supporting a positive store culture. Ideal candidates will have excellent customer service skills, a flexible schedule, and retail experience. The starting pay range for this position is $15.00 to $15.50 per hour, and various benefits are offered, including discounts and 401(k) contributions.

Qualifications

• Possess excellent customer service skills.
• Capable of lifting heavy objects.
• Able to respond to changes in direction or unexpected situations.

Responsibilities

• Role models customer experience practices.
• Processes customer purchases/returns.
• Maintains merchandising standards.
• Participates in store recovery as needed.

Skills

Excellent customer service skills

Strong communication skills

Organizational skills

Attention to detail

Ability to multi-task

Flexibility to work varying schedules

Retail customer experience

Job description

Marshalls. At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx—you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.

Opportunity: Grow Your Career

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Who We’re Looking For: You

• Possesses excellent customer service skills
• Able to work a flexible schedule to support business needs
• Possesses strong communication and organizational skills with attention to detail
• Capable of multi-tasking
• Able to respond appropriately to changes in direction or unexpected situations
• Capable of lifting heavy objects with or without reasonable accommodation
• Works effectively with peers and supervisors
• Retail customer experience preferred

Benefits

Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time.

TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Address: 87 Main Street

Location: USA Marshalls Store 0348 Stoneham MA

This position has a starting pay range of $15.00 to $15.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.