6552 - Systems Administration SME, Research AI & Applications

Verista, Inc.; Cambridge (MA); On-site; USD 91,000 - 132,000; Full time

Benefits offered by this job

Health Savings Account

Company-paid disability insurance

Tuition Reimbursement

Paid Time Off and Holidays

Job summary

Verista, Inc. in Cambridge, MA seeks a hands-on Systems Administration SME to ensure secure, reliable operation of cloud-hosted research applications, agentic AI systems, and scientific SaaS platforms.

The role spans cloud infrastructure, containers, AI models, MCP servers, APIs, and vendor services, partnering with scientists, IT, cybersecurity, and data teams. The senior administrator will manage Cloud Run, IAM, registries, domain/DNS, TLS, and IAP, while maintaining separation of development,

Qualifications

• Bachelor's degree required in a related field
• 8+ years administering production systems in cloud environments
• 5+ years with Linux, containers and orchestration such as Cloud Run or Kubernetes
• Familiarity with IAM, SSO, OAuth, CI/CD, IaC, monitoring, and incident management
• Experience with ServiceNow and Jira for ITSM/work intake
• Strong troubleshooting, documentation, and cross-functional collaboration
• Knowledge of Google Cloud IAP, Cloud Run, Secret Manager, Artifact Registry, Monitoring, Vertex AI

Responsibilities

• Administer research applications and infrastructure across Google Cloud Platform, AWS, and SaaS environments
• Operate Cloud Run services, containers, registries, domains, DNS, TLS, load balancing, and IAP
• Administer SaaS tenant settings, APIs, audits, licenses, and monitor vendor updates
• Maintain inventories of agents, MCP servers, tools, data sources, credentials, and owners
• Maintain access controls using RBAC and rotate credentials
• Maintain container images, Dockerfiles, registries, and dependencies; manage vulnerabilities
• Maintain logs, metrics, traces, alerts, dashboards, and automated health checks
• Create runbooks and support incident triage, RCA, backup, and DR; manage incidents via ServiceNow and Jira
• Maintain CI/CD pipelines and infrastructure-as-code configs; assist transition of prototypes to production
• Apply enterprise security and risk standards; support architecture reviews and audits

Skills

Linux

Containers

Python

Networking

IAM

CI/CD

Cloud platforms

Security

Education

Bachelor's degree in computer science, information systems, engineering, technology, or a related field

Tools

Google Cloud Platform (GCP)

AWS

Azure

Kubernetes

Docker

ServiceNow

Jira

Job description

6552 - Systems Administration SME, Research AI & Applications

Cambridge, MA

Description

Verista’s 500 experts team up with the world’s most recognizable brands in the life science industry to solve their business needs. The nature of our business is to empower growth and innovation within the scientific community and to help researchers, organizations, and companies solve some of the world’s most pressing healthcare challenges. Verista provides innovative solutions and services that empower informed decision-making and are the result of our significant investment in our people and our capabilities.

Our ability to grow is driven by world-class people who thrive in a team environment and share our mission to enable life sciences clients to improve lives. Our talented and dedicated professionals are committed to making an impact every day.

Company Culture Guidelines & Values:

• We empower and support our colleagues
• We commit to client success at every turn
• We have the courage to do the right thing
• We encourage an inclusive environment where our colleagues feel respected, engaged, and challenged.
• We constantly acquire new skills and learn from our experiences to enhance our collective expertise

Job Introduction: We are seeking a hands-on Systems Admin who will be responsible for the secure, reliable, and compliant operation of cloud-hosted research applications, agentic AI systems, and scientific SaaS platforms. This role supports systems that integrate cloud infrastructure, containers, AI models, Model Context Protocol (MCP) servers, scientific databases, APIs, and third-party services. Partnering with scientists, developers, IT platform owners, cybersecurity, architecture, networking, data teams, and vendors, the administrator keeps pipeline and production services running reliably. The role does not own architecture, but must understand it well enough to operate, secure, troubleshoot, and maintain these applications effectively.

Job Responsibilities:

• Administer research applications and infrastructure across Google Cloud Platform, AWS, and scientific SaaS environments, including cloud projects, IAM, networking, storage, quotas, and compute services, while maintaining separation among development, test, validation, and production environments
• Operate Cloud Run services, containers, registries, domains, DNS, TLS certificates, load balancing, and Identity-Aware Proxy, supporting secure connectivity among cloud environments, internal systems, scientific databases, SaaS platforms, model APIs, and laboratory networks
• Administer SaaS tenant settings, access, integrations, APIs, audit controls, and licenses, monitoring vendor releases, security advisories, and end-of-life notices
• Maintain inventories of approved agents, MCP servers, tools, data sources, integrations, permissions, credentials, and system owners; maintain and update tooling supporting agentic AI frameworks and orchestration libraries, monitoring performance and resolving system errors
• Administer user, group, service account, and machine-to-machine access using role-based access controls and least-privilege principles; rotate credentials and store secrets in approved services, eliminating hard-coded credentials
• Maintain container images, Dockerfiles, registries, and pinned dependencies, remediating vulnerabilities and deprecations while maintaining rollback procedures and deployment traceability
• Maintain logs, metrics, traces, alerts, dashboards, and automated health checks covering availability, performance, errors, model/tool failures, and cloud cost and usage
• Create runbooks and support incident triage, root-cause analysis, corrective actions, backup, restoration, and disaster recovery; record and manage incidents, requests, and changes through ServiceNow and Jira with clear ownership and traceability
• Maintain CI/CD pipelines and infrastructure-as-code configurations, applying source control, peer review, security scanning, and rollback controls, and help transition scientist-managed prototypes into documented, secure, production-ready deployments
• Apply enterprise security and risk standards, supporting architecture reviews, threat modeling, audits, and investigations; maintain audit logs, identify unmanaged integrations and shadow AI services, and partner with scientists, developers, security, cloud engineering, and vendors on operational readiness and lifecycle ownership

Job Requirements:

• Bachelor's degree in computer science, information systems, engineering, technology, or a related field
• 8+ years of experience administering production systems in GCP, AWS, Azure, or a comparable cloud environment
• 5+ years of experience with Linux, containers, Docker, Python environments, APIs, networking, DNS, TLS, identity, secrets management, and serverless or container orchestration services such as Cloud Run or Kubernetes
• Knowledge of IAM, SSO, OAuth, service accounts, machine-to-machine authentication, CI/CD, infrastructure as code, monitoring, incident management, backup, recovery, patching, and vulnerability remediation
• Familiarity with ServiceNow for IT service-management processes and Jira for work intake, backlog management, issue tracking, documentation, and operational work management
• Strong troubleshooting, documentation, communication, and cross-functional collaboration skills
• Experience with Google Cloud IAP, Cloud Run, Secret Manager, Artifact Registry, Cloud Monitoring, Gemini, or Vertex AI, including systems spanning GCP and AWS
• Familiarity with scientific computing, bioinformatics, laboratory automation, multiomics, research data platforms, or scientific SaaS, plus knowledge of container scanning, software bills of materials, supply-chain security, data integrity, and auditability. Relevant cloud, systems engineering, IT service management, or cybersecurity certifications are desirable
• Local Hybrid Requirement: Must be willing to be on-site in Cambridge, MA 3 days per week

For US geography, the salary range for this position is shown below. The actual salary is dependent upon a variety of job-related factors such as professional background, training, work experience, location, business needs, market demand, and competitive market practice. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This salary range is subject to change and may be modified in the future.

*Verista is an equal opportunity employer.

National (US) Range

$90,764 - $131,685 USD

Why Choose Verista?

• High growth potential and fast-paced organization with a people-focused culture
• Competitive pay plus performance-based incentive programs
• Company-paid Life, Short-Term, and Long-Term Disability Insurance.
• Supplemental Life, Hospital, Critical Illness and Legal Insurance
• Health Savings Account
• Paid Time Off (Rollover Option) and Holidays
• As Needed Sick Time
• Tuition Reimbursement
• Team Social Activities (We have fun!)
• Employee Recognition
• Employee Referral Program
• Paid Parental Leave and Bereavement

Verista collects and processes personal data in accordance with applicable data protection laws. If you are a California Job Applicant, see the privacy notice for further details.

For more information about our company, please visit us at Verista.com