5am Backroom Processing Team

Winners Merchants International, L.P.; United States; On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) matching

Credit union

Healthcare options

Employee assistance program

Job summary

TJ Maxx part of the TJX Companies family in Towson, MD, seeks team members to deliver outstanding customer experiences while maintaining a clean, organized store. You may work across departments to support business needs, ensuring accurate checkouts, promotions, and safety.

A strong customer-service approach is essential for success. You will join a diverse, collaborative team in a fast-paced retail setting, with opportunities for skill development and potential cross-training across locations

Qualifications

• Excellent customer service skills and approach.
• Ability to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of effectively multi-tasking in a fast-paced environment.
• Respond appropriately to changes in direction or unexpected situations.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and maintaining a clean, organized store environment.
• Support and model positive store culture with honesty, integrity and respect.
• Accurately ring customer purchases/returns and count change back per procedures.
• Promote credit and loyalty programs and merchandising standards.
• Maintain store recovery, cleanliness, and safety standards throughout the day.
• Assist in store operations as needed and support shrink reduction goals.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Attention to detail

Teamwork

Job description

Job Description

TJ Maxx
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.

Opportunity: Grow Your Career

Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business.

• Role models established customer experience practices with internal and external customers


• Supports and embodies a positive store culture through honesty, integrity, and respect


• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures


• Promotes credit and loyalty programs


• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards


• Accurately processes and prepares merchandise for the sales floor following company procedures and standards


• Initiates and participates in store recovery as needed throughout the day


• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store


• Provides and accepts recognition and constructive feedback


• Adheres to all labor laws, policies, and procedures


• Supports and participates in store shrink reduction goals and programs


• Participates in safety awareness and maintains a safe environment


• Other duties as assigned

Who We’re Looking For: You.

• Possesses excellent customer service skills


• Able to work a flexible schedule to support business needs


• Possesses strong communication and organizational skills with attention to detail


• Capable of multi-tasking


• Able to respond appropriately to changes in direction or unexpected situations


• Capable of lifting heavy objects with or without reasonable accommodation


• Works effectively with peers and supervisors


• Retail customer experience preferred

Benefits include:

Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.

Address:

1238 Putty Hill Avenue

Location:

USA TJ Maxx Store 0395 Towson MD

This position has a starting pay range of USD $15.25 to $15.75 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.