4707107 Internal MIT

Circle K Stores Inc.; Augusta (ME); On-site; USD 26,000 - 27,000; Full time

Job summary

Circle K Stores Inc. in Augusta, Maine is seeking a Store Manager to lead daily operations, staff, and customer service excellence. The role requires supervising and training team members, managing scheduling, and ensuring safety and merchandising standards are met.

The position offers pay within the posted range, with emphasis on leadership and store performance. Candidates should have retail experience and strong English communication skills to interact with staff and customers.

Qualifications

• High School diploma or GED preferred.
• Retail sales experience preferred.
• Ability to supervise/train for CSR/ASM duties and use of equipment.
• English communication skills (oral/written) required.

Responsibilities

• Recruit, hire and train employees to deliver excellent customer service.
• Develop, assign and oversee tasks to keep the site clean, stocked and well-kept.
• Schedule staff to maximize customer service and site image.
• Develop positive relationships with suppliers and resolve customer issues professionally.
• Train employees on safety procedures and company standards.

Skills

Leadership

Training

Communication

Staff Scheduling

Customer Service

Team Supervision

Cash Handling

Computer Literacy

Education

High School diploma or GED

Tools

Computer literacy

Job description

Northeast BU - Region 06 - Market 08

183 Capitol St, Augusta, Maine 04330

Shift Availability Flexible Availability

Time Type Minimum Qualifications

The minimum qualifications for a Store Manager are: High School diploma or GED preferred. Experience in retail sales preferred. Experience to perform the essential duties, responsibilities and working in the conditions described below. Ability to supervise and train for the use of equipment, tools and materials listed in the Customer Service Representative (CSR) and Assistant Site Manager (ASM) job description. Ability to supervise and manage the functions listed in the CSR and ASM job description. Ability to use computer, or acquire those skills necessary to use a computer at the site, which includes analysis of reports, inventory control, cash control, counseling notices, etc. A valid driver’s license and adequate transportation to/from bank and corporate management meetings. Ability to communicate (orally and in writing) in English. Perform other duties as assigned or delegated by his/her supervisor.

ESSENTIAL DUTIES, RESPONSIBILITIES AND SKILLS

Leadership and Management

• Recruit, hire and train positive, enthusiastic employees, ensuring excellent customer service.
• Develop, manage and assign tasks appropriately to ensure the site is clean, adequately stocked, organise and well kept based on Company standards.
• Maintain a professional and supportive image among subordinates and supervisor.
• Schedule employees within Company guidelines to maximize customer service and maintain site image.
• Implement non-discriminatory related management skills while hiring, training, counselling, motivating and separating employees.

Site Relationships

• Develop positive and professional relationships with all suppliers.
• Promote excellent service and resolve customer complaints in a timely, professional manner.
• Promote and ensure a safe, positive public image within the neighbouring community.

Training and Development

• Prepare on-going and timely performance appraisals in writing for all employees, providing proper performance based feedback.
• Train all employees ensuring that customer service, site image and marketing execution meet Company standards.
• Train all employees on safety procedures and promote safety awareness.

Communication

• Develop ways and means to ensure that all employees receive proper communication in a timely manner.
• Establish periodic on‑going communication meetings with all site employees and the Market Manager.

Organising and Planning

• Evaluate and develop specific action plans to address the needs of the site in order to reach the desired objectives.
• Organise and maintain all site files and manuals.
• Manage and supervise store employees to ensure that all required and requested reports due are completed accurately and timely.
• Manage and supervise store employees to ensure that all merchandise is stocked, attractively displayed and priced correctly.
• Ensure that all required employment related posters and signs are in a place that is easily accessible to all employees.

Financial

• Analyse daily sales and expense information and take appropriate action to maximise sales and net profits.
• Budget and forecast P&L lines, as well as understand and manage merchandise margins.
• Safeguard and account for all money received and disbursed.
• Perform all other financial analysis necessary to maximise sales and net profits.

Working Conditions

Performs approximately all work indoors but will be required to work outside in order to clean parking lots, gas pumps, take out garbage, etc. Be exposed to occasional cold temperature extremes while supervising or managing store employees performing occasional work in a walk‑in cooler and/or freezer. Be exposed to occasional noise. Work with a minimum of direction and supervision. At all times work as an effective manager, supervisor and leader.

THE ABOVE STATEMENTS REFLECT THE GENERAL QUALIFICATIONS/DUTIES AND/OR RESPONSIBILITIES NECESSARY TO IDENTIFY THE JOB AND ARE NOT NECESSARILY INTENDED TO SET FORTH ALL OF THE SPECIFIC REQUIREMENTS OF THE JOB. NOTE: This job description may change periodically as required by business necessity, with or without advance notice to or consent by the employee.

Hiring Range: $18.60 to $19.10

Circle K is an Equal Opportunity Employer.

The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.

Our mission at Circle K is to make people’s lives a little easier every day. Our global family of 150,000 people in over 17,300 stores and 27 countries makes that possible for our millions of clients worldwide, which is why we are committed to helping them achieve their goals and grow with us. We set ourselves apart by our culture and values: in our people and their development, in serving others, what we’ve built and what we are striving to achieve. No matter where you come from or where you are heading in your career, there is a place for you to grow at Circle K. When you grow, we grow - together.