4707037 External Manager in Training

Circle K; Augusta (ME); On-site; USD 40,000 - 55,000; Full time

Job summary

A retail company in Augusta is looking for an External Manager in Training to oversee staff and ensure excellent customer service. Responsibilities include hiring, training, and performing evaluations while managing store operations. Ideal candidates will have supervisory experience and strong communication skills. This position requires flexible availability and offers the opportunity for advancement.

Qualifications

• 1-2 years retail work experience or equivalent education.
• Valid driver's license and dependable transportation.
• Food Server certificate (e.g., ServSafe) may be required.

Responsibilities

• Direct supervision of full-time employees.
• Recruit, hire and train employees.
• Develop and manage tasks for store organization.
• Promote excellent customer service.

Skills

Supervisory skills

Customer service

Communication skills

Computer literacy

Education

High school diploma or equivalent

Job description

Job Title

4707037 External Manager in Training at Circle K

Great Lakes BU - Region 06 - Market 06: 284 Civic Center Dr, Augusta, Maine 04330

Availability

Full time, Flexible Availability

Responsibilities

• Direct supervision of 2+ full‑time employees (Assistant Manager(s), Lead Representative(s), Customer Service Representative(s)).
• Recruit, hire and train positive, enthusiastic employees to ensure excellent customer service.
• Develop, manage and assign tasks to keep the store clean, stocked, organized and well kept to company standards.
• Maintain a professional and supportive image among subordinates and supervisor.
• Schedule employees within company guidelines to maximize customer service and maintain store image.
• Implement non‑discriminatory management skills during hiring, training, counseling, mentoring, motivating and separating employees.
• Develop positive professional relationships with suppliers.
• Promote excellent service and resolve customer complaints in a timely, professional manner.
• Provide regular and predictable on‑site attendance.
• Promote and ensure a safe, positive public image within the neighboring community.
• Prepare ongoing performance appraisals in Workday (30‑, 60‑, 90‑day, 12‑month and anniversary check‑ins).
• Provide training to all employees on customer service, store image, marketing execution, safety procedures, cash awareness, and other company standards.
• Ensure employees complete all required training in a timely manner.
• Develop communication methods to keep all employees informed; conduct periodic meetings with all store employees and the District Manager.
• Evaluate and develop action plans to address store needs and reach objectives.
• Organize and maintain all store files and manuals.
• Supervise employees to complete required and requested reports accurately and timely.
• Supervise proper stocking, attractive display and correct pricing of merchandise.
• Ensure all required employment‑related posters and signs are accessible to all employees.
• Analyze daily sales and expense information; take appropriate actions to maximize sales and net profits.
• Budget and forecast P&L lines; understand and manage merchandise margins.
• Safeguard and account for all money received and disbursed.
• Notify District Manager of any sales, cash, inventory or operating discrepancy.

Qualifications and Job Requirements

• High school diploma or equivalent; 1–2 years retail work experience or equivalent education, training, experience.
• Ability to supervise and train staff for use of equipment, tools and materials as outlined in CSR, LSR and SA job descriptions.
• Ability to supervise and manage functions listed in CSR, LSR and SA job descriptions.
• Computer literacy (report completion, inventory control, cash control, employment forms).
• Valid driver’s license and dependable transportation.
• Open availability.
• Strong verbal and written English communication skills.
• Physical stamina to perform essential duties described.
• Ability to work in the conditions described below.
• Ability to operate a motor vehicle.
• Ability to sit for long periods.
• Food Server certificate (e.g., ServSafe) and Food Safety Management certification may be required.

Physical Requirements

• Work a minimum of 50 hours per week.
• Exposure to cold or warm temperature extremes; occasional work in walk‑in cooler/freezer and outdoors.
• Occasional lifting/carrying up to 30 lbs from ground to overhead.
• Occasional lifting/carrying up to 50 lbs from ground to waist.
• Grip, reach, and manipulate objects with hands for entire shift (eye‑hand coordination).
• Push/pull with arms up to 20 lbs force (hand‑truck).
• Reach overhead for objects.
• Bend and twist at waist.
• Communicate orally.
• Operate a cash register and/or computer keyboard.
• Stoip, kneel, squat, bend, push, pull.
• Work alone.
• Exposed to occasional noise.
• Stand or walk entire shift.
• May require climbing a ladder to retrieve or remove signs.

Work Environment

• Work requires 50 hours per week; may include all shifts, weekends and holidays.
• Approximately 95% of work indoors; includes cleaning parking lots, gas pumps and garbage removal.
• Exposure to extreme cold temperatures in walk‑in cooler/freezer.
• Exposure to occasional noise.
• Minimum direction with periodic supervision.

Job Description Acknowledgment

This Job Description reflects the general nature and level of work to be performed and is not intended to constitute a comprehensive inventory of all responsibilities, duties, functions and qualifications. The incumbent may perform other duties and will be evaluated partly on performance of the listed tasks. The Company reserves the right to revise this description at any time without notice.

Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to reasonable accommodation under the ADA and certain state or local laws, provided it does not impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance completing any forms or otherwise participating in the application process.

Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws.

Click below to review information about our company's use of the federal E‑Verify program to check work eligibility.