442 - Floor Supervisor

Shoe Carnival, Inc.; Lancaster (Lancaster County); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Flexible part-time scheduling

Job summary

Shoe Carnival, Inc. is seeking a dependable Floor Supervisor to help oversee daily store operations in a part-time capacity. As a key holder, you will lead by example and contribute to a fun, customer-first store environment.

You will support the General Manager in hitting sales goals, supervise associates, and ensure high standards of service and presentation. The role requires strong communication and flexible availability, including nights and weekends.

Qualifications

• Minimum 2 years of retail or customer service experience.
• Previous supervisory experience is a plus.
• Must be able to obtain Key Carrier Certification within 60 days.
• Flexible availability, including nights, weekends, and holidays.
• Applicants must be at least 18 years old due to keyholder responsibilities.

Responsibilities

• Open and close the store as a key holder.
• Support the General Manager in reaching sales goals.
• Lead customer service efforts and resolve issues professionally.
• Train and guide associates on processes and standards.
• Delegate daily tasks and coordinate breaks.
• Assist with visual merchandising and store presentation.
• Perform register overrides, safe/till counts, and cash reconciliation.
• Follow and promote loss prevention procedures.

Skills

Leadership

Customer service

Communication

Retail experience

Job description

Step into leadership at Shoe Carnival! We’re looking for a dependable and energetic Floor Supervisor to help oversee daily store operations and support the team. In this part-time role, you’ll act as a key holder, lead by example, and help drive a fun, customer-first store environment.

What You''ll Do:

• Open and close the store as a key holder
• Support the General Manager in reaching sales goals
• Lead customer service efforts and resolve issues professionally
• Train and guide associates on processes and standards
• Delegate daily tasks and coordinate breaks
• Assist with visual merchandising and store presentation
• Perform register overrides, safe/till counts, and cash reconciliation
• Follow and promote loss prevention procedures

What We’re Looking For:

• Strong communication and leadership skills
• Great customer service and a positive attitude
• At least 2 years of retail or customer service experience
• Previous supervisory experience is a plus
• Must be able to complete Key Carrier Certification within 60 days
• Flexible availability, including nights, weekends, and holidays
• Due to keyholder responsibilities, including store opening/closing and equipment use, applicants must be at least 18 years of age

Physical Requirements:

• Able to stand, walk, and lift up to 25 lbs
• Comfortable bending, reaching, and working on your feet

Why Work With Us:

• Friendly, team-focused environment
• Great experience for future retail managers
• Hands-on leadership training
• Flexible part-time scheduling