3rd shift Forklift Supervisor

Goodwill; Phoenix (AZ); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Health plans

Dental plans

Vision plan

401K plan (Traditional and Roth)

Employer Paid Life Insurance

Employee Assistance Program (EAP)

Paid Time Off, Sick and Vacation

Paid Holidays

Job summary

Goodwill of Central and Northern Arizona is hiring a 3rd shift Supervisor for the Retail Operations Center in Phoenix. You will lead the Warehouse Operations Team, oversee product placement, donation intake, movement, loading/unloading, and inventory control, while ensuring safety and quality standards.

You will manage staffing, coaching, and performance, drive efficiency, and maintain a clean, safety-conscious ROC environment that reflects the Goodwill brand.

Qualifications

• Minimum qualifications include a High School Diploma or equivalent and 2+ years supervisory experience or equivalent.
• Ability to lead, coach, train, and motivate others and speak/read English proficiently.
• Familiarity with OSHA regulations and forklift operation as needed.

Responsibilities

• Lead and direct the Warehouse Operations Team at the ROC for GCNA and affiliates.
• Schedule, monitor expenses, and ensure efficient inventory distribution and organization.
• Ensure safety rules are followed and PPE is worn; maintain clean, well-kept ROC; provide excellent customer service.
• Develop team, manage performance, and support change management and culture initiatives.
• Coordinate with partner departments on equipment, staffing, and status updates.

Skills

Team leadership

Coaching

Training

English proficiency

Safety awareness

Education

High School Diploma or equivalent

Tools

Forklift operation

Microsoft Office

Job description

3rd shift Supervisor page is loaded## 3rd shift Supervisorlocations: Retail Operations Center - ROC (51st Ave. & Van Buren)time type: Full timeposted on: Posted Todayjob requisition id: R22458515 N 51st Ave Phoenix Arizona, 85043, [phone]Starting Pay :$21.00 HourlyPosition Description:Leads and directs the Warehouse Operations Team responsible for the coordination of product placement, storage, movement, loading / unloading of trucks, customer service, organization, cleanliness, and inventory control of donations at the ROC (Retail Operations Center) for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities. Monitors daily / weekly reports to understand inventory trends and Team Member performance. Must have strong adherence to all safety policies and ensure all required personal protective equipment is worn at all times.Essential Duties and Responsibilities:* Provides feedback to Warehouse Operations Leadership on day-to-day operations in an effort to maintain and improve business efficiency and resolve problems.* Assists manager with scheduling and controlling expenses.* Ensures that inventory distribution and organization are as efficient as possible.* Ensures Team Members deliver excellent customer service to vendors and customers.* Ensures ROC location is clean, well-kept, and reflects the Goodwill brand appropriately.* Maintains the day-to-day operations of the Warehouse Operations Department including managing and meeting Team Member and customer needs.* Communicates with ROC partner departments on status of equipment, product, staffing, and general information.* Makes decisions on matters relating to the day-to-day operation within his/her defined work area.* Prepares daily work assignments; determining equipment needs, staffing needs, and product placement to ensure efficient and effective operations.* Ensures standards for quality services are met, conducts forklift operator audits, monitors team progress throughout the day and adjusts accordingly, and develops strategies for improvement.* As needed, operates a forklift and maintains forklift certification.* Responsible for following and ensuring all safety rules are complied with and appropriate safety equipment is used. Immediately takes action and/or reports any unsafe or potential hazards.* Assists with building a high-performing team and creating a culture of safety.* Responsible for assisting with performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members.* Plays critical role in driving company culture change efforts and change management processes.* Maintains regular and consistent in-person attendance.* Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation.* Performs other related duties, as assigned.Minimum Qualifications (Education, Experience, Skills):* High School Diploma or equivalent.* 2+ years supervisory experience or equivalent work experience, required.* Must be at least 18 years of age or older.* Demonstrated ability to lead, coach, train, and motivate others.* Ability to speak and read English proficiently.* Qualified, or ability to become a qualified, Forklift Operator.* Familiarity with OSHA Regulations regarding Warehouse Operations.* Proficient in Microsoft Office Suite.* Ability to pass a background check and drug screen, where applicable for position.Reasonable Accommodation Statement:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following:* 3 Medical Plans.* Employer Funded Health Reimbursement Account (HRA).* 3 Dental Plans.* Vision Plan.* 401K Traditional and Roth Plans.* Employer Paid Life Insurance.* Employee Assistance Program (EAP).* Paid Time Off; Sick and Vacation.* Paid Holidays.These are just a few highlights of our key benefit offerings!Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond.Goodwill of Central and Northern Arizona is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws.Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Central and Northern Arizona at 1-833-624-0920 option 6 or [e-mail] if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act.For questions about your application or employment with Goodwill of Central and Northern Arizona, please contact our Candidate Support Line at 1-833-624-0920, option 5.Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. (\"GCNA/GIMV\") are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote \"interviews,\" and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain \"@goodwillaz.org\" or @gimv.org\", to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website to learn how to report it.### Work for The Goodwill Excel CenterThe Excel Center is an adult high school that will provide a full high school curriculum where individuals can continue their education, gain a high school diploma, and so much more! Check out our open positions.