3rd Shift Lead

Pattern; Hebron Estates (KY); On-site; USD 42,000 - 58,000; Full time

Job summary

Reach Logistics, a Pattern company, is seeking a warehouse lead to guide and train staff, ensure safety and quality standards, and help maintain smooth operations across shifts.

The role requires at least 1 year in a quality, lead, or training position, and strong problem-solving, communication, and organizational skills. Bilingual Spanish is a plus, and basic computer experience with Gmail, Excel, and Google Sheets is expected.

Qualifications

• Able to read, write, and speak English.
• Bilingual in Spanish a plus.
• Strong problem-solving and motivational skills.
• Approachable, welcoming, and friendly.
• At least 1 year of experience in a quality, lead, or training role.
• Dependable and punctual.
• Sharp attention to detail.
• Hands-on and solution-oriented with ability to multitask as well as lead in fast-paced team environment.
• Flexible, able to effectively prioritize tasks.
• Outstanding organizational skills with both system and manual production environments.
• Lead by example with ability to motivate employees to maximize their efforts in productivity and quality.
• Computer experience including Gmail, Excel, Google Sheets.
• Willingness to transfer to other departments based on business needs.

Responsibilities

• Act as lead in a specific department with ability to flex to other departments as needed.
• Guide and train current and new employees on warehouse guidelines and new/updated procedures.
• Ensure adherence to proper methods and safety standards while effectively communicating in a positive and respectful manner.
• Address problems and conduct audits to identify issues, followed by providing constructive feedback to associates.
• Promote a positive team-oriented environment and lead by example.
• Help oversee daily assigned area.
• Enforce and maintain compliance and high quality standards with new and existing standards.
• Audit proactively to detect and solve problems.
• Ensure areas are ready for next shift i.e. all tasks completed, problem solve items solved.
• Communicate respectfully and effectively with associates when product quality is at risk.
• Identify training deficiencies in associates and work with them to improve accuracy.
• Maintain confidentiality.
• Assist on the floor in other areas when needed.
• Other duties as assigned.

Skills

Problem-solving

Motivational skills

Attention to detail

Multitasking

Team leadership

Communication

Lead by example

Bilingual Spanish

Gmail

Excel

Google Sheets

Tools

Gmail

Excel

Google Sheets

Job description

Reach Logistics, a Pattern company, is a global eCommerce logistics and strategy company that partners with some of the largest brands in the world to distribute their products on Amazon, Walmart, eBay, and more. We have 7 warehouses in 5 countries around the globe and offer a unique distribution model to our partners. We currently ship 60M units a year and are growing rapidly. Currently the top seller on Amazon, we boast over 1,700 global employees that span over 18 global locations. Check out our parent company's website: http://pattern.com/

Essential Duties and Responsibilities

• Act as lead in a specific department with ability to flex to other departments as needed
• Guide and train current and new employees on warehouse guidelines and new/updated procedures
• Ensure adherence to proper methods and safety standards while effectively communicating in a positive and respectful manner.
• Address problems and conduct audits to identify issues, followed by providing constructive feedback to associates
• Promote a positive team-oriented environment and lead by example
• Help oversee daily assigned area
• Enforce and maintain compliance and high quality standards with new and existing standards
• Audit proactively to detect and solve problems
• Ensure areas are ready for next shift i.e. all tasks completed, problem solve items solved
• Communicate respectfully and effectively with associates when product quality is at risk
• Identify training deficiencies in associates and work with them to improve accuracy
• Maintain confidentiality
• Assist on the floor in other areas when needed
• Other duties as assigned

Qualifications

• Able to read, write, and speak English
• Bilingual in Spanish a plus
• Strong problem-solving and motivational skills
• Approachable, welcoming, and friendly
• At least 1 year of experience in a quality, lead, or training role
• Dependable and punctual
• Sharp attention to detail
• Hands-on and solution-oriented with ability to multitask as well as lead in fast-paced team environment
• Flexible, able to effectively prioritize tasks
• Outstanding organizational skills with both system and manual production environments
• Lead by example with ability to motivate employees to maximize their efforts in productivity and quality
• Computer experience including Gmail, Excel, Google Sheets
• Willingness to transfer to other departments based on business needs

Physical Requirements

• Stand/walk for up to 8-10 hours
• Regularly bend, lift, stretch and reach both below the waist and above the head
• Ability to repeatedly lift and move items up to 50 pounds
• Ability to use a pallet jack/push and roll carts