3PL Operations Manager

Nebius Group; United States; Remote; USD 110,000 - 140,000; Full time

Job summary

Nebius is seeking a dedicated 3PL Manager to oversee its external warehouse network and 3PL partners. The role ensures high-standard handling of data center hardware through SLAs, audits, and KPI monitoring, coordinating with internal teams to optimize costs, compliance, and performance.

You will lead cross-regional collaboration across EMEA, US, and APAC, driving continuous improvement in logistics operations and inventory control at external sites.

Qualifications

• Experience managing external warehouses and 3PL partners.
• Strong ability to coordinate cross-functional teams across regions.

Responsibilities

• Manage the portfolio of external warehouses and 3PL partners across EMEA/US/APAC.
• Own contracts, SLAs and rate cards with Procurement and Legal; prepare renewals and renegotiations.
• Run monthly operations reviews and quarterly business reviews (QBRs) with each 3PL; track improvement plans.
• Act as the primary escalation point for 3PL partners and for internal teams on 3PL-related issues.

Skills

3PL management

Logistics coordination

SLA negotiation

Inventory control

Tools

WMS

ERP systems

Job description

About Nebius

Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure. Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI. Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R D.

Position Overview

The 3PL Manager owns Nebius's network of external warehouses and the performance of the 3PL partners who run them. The role ensures that high-value data center hardware stored and handled by third parties is received, stored, picked and shipped to the same standard as in Nebius-operated sites. The manager controls 3PL operations through SLAs, KPIs, audits and system data, coordinates daily flows between 3PLs and internal teams (Transport, Planning, Back Office, ITDC, Security), and drives cost, compliance and continuous improvement across all external locations.

Key Responsibilities

3PL Network Partner Management

• Manage the portfolio of external warehouses and 3PL partners across EMEA/US/APAC.
• Own contracts, SLAs and rate cards together with Procurement and Legal; prepare renewals and renegotiations.
• Run monthly operational reviews and quarterly business reviews (QBRs) with each 3PL; agree and track improvement plans.
• Act as the primary escalation point for 3PL partners and for internal teams on 3PL-related issues.

Operations Control

• Set and enforce operating standards for 3PLs: receiving, put-away, storage, picking, packing, dispatch and returns (RMA).
• Ensure 3PLs follow Nebius SOPs for handling heavy, fragile, high-value equipment (racks, GPU servers, HSM devices).
• Monitor daily operational performance through WMS data, reports and site visits; act on deviations.
• Lead root-cause analysis of incidents (damage, loss, mis-shipments, delays) and follow corrective and preventive actions to closure.

Inventory Control Audits

• Ensure inventory accuracy at external sites: cycle counts, annual stock takes and reconciliation with ERP/WMS.
• Organise periodic on-site audits and inspections of 3PL warehouses (process, security, safety, documentation).
• Coordinate with Back Office on stock discrepancies, adjustments and asset records.
• Support internal and external (SOX) audits for inventory held by third parties.

Coordination with Internal Teams

• Align inbound and outbound volumes with Logistics Planning and Transport so 3PLs have capacity and labour in time.
• Coordinate with ITDC and Project Managers on staging, kitting and release of hardware to data center site.