3PL Coordinator

Concordance Healthcare Solutions LLC; Tiffin (OH); Hybrid; USD 45,760 - 55,760; Full time

Benefits offered by this job

Health insurance

Life insurance

Dental insurance

Vision insurance

Paid vacation

Paid personal time

401K with company match

Disability insurance

Profit sharing

Job summary

Concordance Healthcare Solutions LLC is seeking a 3PL Coordinator to serve as the primary contact for reporting inquiries, ad-hoc requests, and process improvements. The role supports billing, data analysis, and cost modeling across Concordance’s 3PL operations in a hybrid work setting.

The ideal candidate has a business/operations background with reporting experience, strong Microsoft Office skills, and a focus on accuracy, integrity, and collaboration with internal teams and customers.

Qualifications

• Bachelor's degree in business or related field is required.
• At least 1 year in business/operations or related role.
• Experience running reports and analyzing data sets.
• Proficiency with Microsoft Outlook, Excel, and Word.
• Ability to learn new systems quickly and thoroughly.

Responsibilities

• Complete monthly billing for all 3PL accounts.
• Generate and summarize reports for stakeholders.
• Audit monthly billings for accuracy and consistency.
• Provide data-driven insights on invoices and trends.
• Collaborate with operations to resolve 3PL inquiries.
• Develop cost models and support living stockpile activities.

Skills

Analytical skills

Communication skills

Time management

Detail oriented

Multi-tasking

Adaptability

Team player

Integrity

Education

Bachelor's Degree in Business or equivalent combination of education and experience

Tools

VAI and databases

Job description

At Concordance Healthcare Solutions, we believe that each team member makes a difference in driving our purpose of positively impacting lives forward. Concordance is committed to our guiding principles of financial stewardship, accountability, forward thinking, aligned relationships and an inclusive culture. This is done through maintaining an unwavering amount of respect and commitment with our employees and customers, being authentic to who we are and operating with the highest levels of integrity. Through our dedicated staff of over 750 employees, working in strategically-located distribution centers across the country, we offer dynamic supply chain solutions to the entire healthcare continuum.

We have a job opening and exciting opportunity for a full-time 3PL Coordinator in any of our Concordance locations. The primary role of an 3PL Coordinator will serve as the main point of contact for the customer base regarding detailed questions about reporting, providing additional information, handling ad-hoc requests, and managing any enhanced reporting needs. It involves coordinating between 3PL customers and the internal IT team to address inquiries, ensure reporting accuracy, and implement any changes to existing processes related to business reports. The position follows a hybrid work model.

Essential Functions

• Complete monthly billing of all 3PL accounts.
• Report generation and summarization.
• Audit monthly billings for accuracy.
• Addressing any question from internal/external stakeholders on billing detail.
• Provide summary data and analysis on monthly invoices, trends (added/lost business) and full year projections to management/finance.
• Work with operations on any issues/questions from the 3PL customer base.
• Ensure requests and commitments are completed/followed up on in a timely manner.
• Provide clarity when needed to operations on requests received.
• Support any requests that are made outside of the normal scope of contractual obligations. Work to determine cost impacts and capture/include in the monthly billing cycle.
• Develop/maintain cost models for operational execution of the 3PL business.
• Refresh costing models as needed to ensure existing business and bids on new business meet profitability thresholds.
• Develop/enhance cost models to match any changes in business environment, profit requirements or distribution network changes.
• Maintain/refresh presentation materials around 3PL capabilities to support sales efforts/customer requests.
• Provide initial pricing proposals for new business opportunities.
• Utilize pricing models, operational input and assessment of internal capabilities to provide an initial pricing model of potential business to senior leadership for review/approval before submission to customer.
• Prepare contract proposals for potential customers.
• Ownership of current contract database housed within Ironclad (contract archive software). Responsible for making sure contracts are up to date, changes are captured within the database, and notifying key stakeholders of any accounts that are coming up for contract renewal.
• Identify SKUs suitable for living stockpile based on customer requests.
• Review active Living Stockpile at agreed upon intervals to ensure throughput.
• Coordinate with Operations on deployment of living stockpile orders as needed.
• Support other contractual obligations of Living Stockpile agreements.
• Other duties as assigned.

What You Will Need To Be Successful

• Bachelors Degree in Business or equivalent combination of education and experience.
• Minimum of 1 year of experience in Business or Operations.
• Previous experience with running reports and analyzing data sets.
• Strong understanding of VAI and databases. Ability to learn new systems quickly and thoroughly.
• Strong work ethic and team player.
• High integrity with the ability to handle sensitive/confidential information appropriately.
• High level proficiency with Microsoft applications such as Outlook, Excel, and Word.
• Excellent analytical skills and ability to dissect data and create meaningful and actionable insights from data.
• Excellent verbal and written communication skills, with the ability to develop and present complex topics in a simplified manner.
• Detailed oriented with good time management skills.
• Ability to multi-task and meet deadlines.
• Ability to function well in a high‑paced, competitive and at times stressful environment.
• Adaptability and strong attention to detail.
• Successfully pass a pre‑employment (post offer) background check and drug screening.

Work Location

• This role is located in any Concordance location.
• This role is on a Hybrid model with 2-3 days per week in the office and the remaining days working remote.

Compensation

$45,760-$55,760 salary range.

Benefits

• Health, Life, Dental, Vision Insurance
• Paid Vacation and Personal time, Paid Holiday
• 401K Retirement Plan - Company match
• Company paid Short Term & Long Term Disability
• Profit Sharing Program

Concordance Healthcare Solutions, LLC is committed to being the most respected, innovative, national, multi‑market healthcare solutions company earning the highest level of trust by operating with integrity, unwavering commitment and exceptional service through our culture of excellence. Through our dedicated staff of over 750 employees, working in strategically-located distribution centers across the country, we offer dynamic supply chain solutions to the entire healthcare continuum.

Our core values are what truly defines us, not our products, not our processes, but our values. These seven principles are the backbone of who we are and how we operate at Concordance Healthcare Solutions. They are the standards we hold ourselves to, who we choose to be every day, the expectations we set for one another, and the identity we carry into every room, every challenge, and every opportunity. The seven core values include reputation matters, problem solver, good human being, committed and drive, customer first, high integrity and gritty mentality.

These seven values define our culture, guide our decisions, and shape the legacy we're building together. When you put all of these values together, you create a culture people want to be part of, a company customers trust, and a team capable of accomplishing great things together. When we live these values consistently, we don't just succeed as a company, we succeed as people.

Concordance Healthcare Solutions is proud to provide Equal Employment Opportunities to all individuals for employment and prohibits any kind of discrimination on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, or any other characteristic protected by federal, state or local laws.

Consistent with the Americans with Disabilities Act, our organization is committed to providing reasonable accommodation to qualified applicants and employees as requested. If reasonable accommodation is necessary for the interview process, please contact hr‑[e-mail].

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.