30193 Shift Lead / PT - Franklin, PA

Save-A-Lot, Ltd.; Franklin (Venango County); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Paid Time Off

Medical Insurance

Vision Insurance

Employee Assistance Programs

Team Member Referral Program

Job summary

Save-A-Lot, Ltd. in Franklin, PA is looking for a Store Manager to oversee daily operations and ensure customer satisfaction. Responsibilities include opening and closing the store, directing team members, and managing customer complaints.

The ideal candidate will have strong communication skills, a high school diploma, and previous supervisory experience. The position comes with health and welfare benefits for full-time team members.

Qualifications

• Must be 18 years of age or older.
• Comprehensive product knowledge.
• Proficiency in basic math skills required.

Responsibilities

• Open and close the store according to established procedures.
• Direct and monitor the store team members' activities.
• Handle customer complaints and documents appropriately.
• Conduct front end administrative procedures including cash handling.

Skills

Effective communication

Customer service

Problem-solving

Flexibility

Education

High School diploma or equivalent

Job description

Store 30193 Franklin PA, 317 Grant St, Franklin, Pennsylvania, United States of America

Job Description

Posted Monday, June 22, 2026 at 6:00 AM

Responsibilities

• Responsible for opening and closing the store according to established procedures
• Directs and monitors the day-to-day activities of full time/part time store team members in all departments.
• Communicates with customers in a friendly and courteous manner
• Resolves customer complaints, including exchanges and refunds
• Documents complaints and takes follow‑up steps to correct the source of the complaint
• Conducts front end administrative procedures, including cash counting, till preparation, cash drops, cash pick‑ups, verification of cash tills, and sale of/return of gift cards
• Completes electronic store reports and reports results to Store Manager
• Performs cashier and stocking duties when necessary
• Escalates employee issues, such as disciplinary actions, cash discrepancies, attendance, performance, and significant customer complaints to Store Manager or District Manager
• Responds promptly to vendors, including receiving loads / deliveries
• Stocks inventory within all departments including filling and culling produce, filling meat and checking dates as needed, filling milk and eggs
• Ensures the store is operating in compliance with company standards for health and safety
• Handles emergency management, such as evacuation procedures, appropriately
• Protects company property, funds and merchandise
• Ensures that loss prevention procedures are followed daily
• Responsible for store sanitation, cleaning throughout the shift
• Serves as first contact for media and regulatory visitors and refers contact to Store Manager
• May participate in the panel interviewing process, but does not have authority to make hiring decisions
• Performs other duties, including working in other departments, as assigned

About You

• Must be 18 years of age or older
• High School diploma or equivalent required
• Comprehensive product knowledge and the ability to train other team members
• Previous training / supervisory experience a plus
• Company work history will be strongly considered, including attendance, work performance, safety, policy compliance and performance management
• Proficiency in basic math skills required, including addition, subtraction, multiplication and division
• Must be able to read, write and speak in English
• Demonstrate effective oral and written communication, interpersonal skills
• Language proficiency in Spanish or other languages is a plus
• Must be dependable and flexible
• Ability to travel to multiple work locations
• Excellent customer service, teamwork and problem‑solving skills
• Must adhere to uniform dress code

Physical Requirements

• Requires the ability to reach, bend, balance, lift and transport various objects weighing 20-50 lbs repeatedly throughout the shift; at times, product weight may reach 50-80 lbs
• Must have the ability to stand, walk and / or move about for extended periods of time
• Requires the ability to push, pull, grasp, twist and use sawing motions for extended periods of time
• Regularly works in freezers, coolers, refrigerators, inside and outside of the store in all weather conditions and inside delivery trucks
• Collaborates: Works cooperatively to achieve shared goals
• Action Oriented: Takes initiative to meet objectives
• Drives Results: Pushes self to achieve goals and results
• Communicates Effectively: Delivers clear messages and adapts communication to different situations and people

Eligible for Team Members who are full‑time or who average 30 or more hours per week are eligible for health and welfare benefits

Benefits

• Paid Time Off
• Medical Insurance
• Vision Insurance
• Employee Assistance Programs
• Team Member Referral Program

The above statements are intended to describe the general nature of the work performed by the employees assigned to this job. All employees must comply with Company policy and applicable laws. The responsibilities, duties and skills required of personnel so classified may vary within each department and /or location.

Store 30193 Franklin PA, 317 Grant St, Franklin, Pennsylvania, United States of America