2nd Shift Warehouse Operator

DSV Air & Sea Inc.; Franklin Park (IL); On-site; USD 25,000 - 33,000; Full time

Job summary

DSV Air & Sea Inc. is seeking a 2nd Shift Warehouse Operator in Franklin Park, IL. The role focuses on creating and coordinating shipments, ensuring on-time delivery, and maintaining accurate records.

Responsibilities include handling orders, coordinating with logistics partners, and acting as a liaison for customer service while upholding safety and quality standards.

Qualifications

• Forklift experience required.
• Minimum 3 years of relevant work experience in customer service and logistics.
• Material Handling Certification.
• Dangerous Goods Qualification.
• Forklift operation and certification.
• Some experience with Warehouse Management Systems.
• English preferred (reading, writing and verbal).

Responsibilities

• Create, coordinate and complete shipments between company and clients.
• Coordinate with off-site logistics locations, suppliers and vendors to meet deadlines and track all shipments.
• Process orders and ensure shipment schedules are met.
• May develop and maintain operational reports and complete shipments of goods between company and clients.
• May act as a point of contact for customer service.
• Ensure the completion, accuracy, and delivery of transactions for clients.
• Dispatch requests to transportation providers.

Skills

Customer service

Communication

Detail oriented

Minimal supervision

Tools

Warehouse Management Systems

MS Office

Job description

If you are a current DSV employee and interested in a position in another country,please contact your Human Resource representative to discuss the process and requirements of applying.

Job area: Terminal/Warehouse/Transport

FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or bank account number. Our recruiters have an @dsv.com or @us.dsv.com email address. If you question the legitimacy of any DSV job posting, please reach out to [e-mail].

DSV - Global Transport and Logistics

At DSV, our purpose is to keep customers' supply chains flowing and enable the business of our customers by ensuring reliable and efficient transport and logistics services through storage and transport of goods by air, sea and road. Our vision is to create long-term, sustainable growth and value for our customers, employees, shareholders and society.

Close to 150,000 employees in over 90 countries work diligently to deliver great customer experiences and high-quality services.

As a global leader, our commitment to sustainable business practices is a central element of our overall business strategy.

Location:USA - Franklin Park, Seymour Ave

Division:Air & Sea
Job Posting Title: 2nd Shift Warehouse Operator - 126703
Time Type: Full Time

Summary

Create, coordinate and complete shipments of goods between company and clients. Coordinate with off-site logistics locations, suppliers and vendors to meet deadlines and track all shipments. Process orders and ensure shipment schedules are met. May develop and maintain operational reports and complete shipments of goods between company and clients. May act as a point of contact for customer service. Ensures the completion, accuracy, and delivery of transactions for clients. May dispatch requests to transportation providers.

Duties and Responsibilities

• Performs daily activities for an assigned shift or within an assigned area or function.


• Adheres to specific warehouse work instructions for receiving, labeling, storing, shipping and value add services as required in accordance to DSV Air & Sea standard policies and procedures.


• Meets company objectives in the areas of performance, safety, quality, leadership, and customer service.


• Works with the supervisor, warehouse manager and freight forwarding teams to identify areas to improve/enhance overall service to the client.


• Unloads inbound shipments safely and move products to the correct destination. Efficiently stage, stack and load the merchandise in the appropriate areas


• Efficiently moves product from staging and/or unloading areas into the correct load door and the assigned trailer. Ensures that the trailer is secured and chocked prior to entering the trailer in accordance to the safety polices.


• Loads/Unloads product correctly using the appropriate handling techniques. Segregate, check, and stage inbound product correctly.


• Verifies the driver, trailer, and bills are all for that specific carrier and location. Counts freight with the driver and ensures all requirements are followed. Loads the trailer for safe transit and ensures the driver signs all required paperwork.


• Performs all Forklift activities as required. Perform labeling, sorting, wrapping, packing, and repacking as needed; maintain the facility to provide a clean, safe work environment.


• Maintains and organized and orderly desk/office area.


• Performs other duties as assigned

Educational background / Work experience

• Must have forklift experience

Skills & Competencies

Mathematical Skills

• Basic level required with the ability to verify inventory, order accuracy, and other quality driven initiatives.

Other Skills

• Ability to work with minimal supervision


• Detail oriented, organized and able to effectively manage multiple priorities


• Effective interpersonal skills and ability to communication orally and in writing


• High level of customer service skills

Function / Market & Industry Knowledge / Business Acumen / Processes

Preferred Qualifications

• Minimum 3 years of relevant work experience in customer service and logistics (will consider an equivalent combination of education and/or experience).


• Material Handling Certification


• Dangerous Goods Qualification


• Forklift Operation and Certification


• Some experience with Warehouse Management Systems

Language skills

• English preferred (reading, writing and verbal)

Computer Literacy

• Proficiency in basic MS Office applications.