2nd Shift Production Supervisor

Nypro DR; Memphis (TN); On-site; USD 125,000 - 180,000; Full time

Job summary

Jabil in Memphis, TN is seeking a senior leader to direct the Machine Support group, ensuring production schedules align with business goals and quality standards are upheld across the team.

The role includes recruiting, coaching, and developing staff, driving continuous improvement, coordinating line moves, and managing maintenance, tooling, and equipment updates with external vendors.

Responsibilities

• Direct and oversee the Machine Support group to meet production schedules.
• Ensure quality standards are maintained by the team.
• Recruit, interview and hire Process Engineers, Industrial Techs and Machine Support Techs.
• Coach staff in interviewing/hiring processes and monitor turnover.
• Develop training curricula and coach tooling department staff for excellence.
• Establish clear goals and measurable metrics for performance evaluation.
• Coordinate large teams and manage crisis response to keep operations on track.
• Plan line moves, supervise equipment maintenance and updates, and manage vendor schedules.

Job description

At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

SUMMARY

Directs the activities of the Machine Support group. Responsible for maintaining production schedules and ensuring that quality standards are adhered to by the group.

ESSENTIAL DUTIES AND RESPONSIBILITIES

include the following. Other duties may be assigned.

LEADERSHIP AND MANAGEMENT RESPONSIBILITIES

Recruitment and Retention

• Recruit, interview and hire Process Engineers, Industrial Techs, WAVE Techs, and Machine Support Techs
• Communicate criteria to recruiters for Process Engineers, Industrial Techs, WAVE Techs, and Machine Support Techs candidates.
• Coach machine support department staff in the interviewing/hiring process.
• Monitor team member turnover; identify key factors that can be improved; make improvements.

Employee and Team Development

• Identify individual and team strengths and development needs on an ongoing basis.
• Create and/or validate training curriculum in area of responsibility.
• Coach and mentor tooling department staff to deliver excellence to every internal and external customer.
• Create and manage succession plans for the machine shop function.

Performance Management

• Establish clear measurable goals and objectives by which to determine individual and team results (i.e. operational metrics, results against project timelines, training documentation, attendance records, knowledge of operational roles and responsibilities, personal development goals).
• Solicit ongoing feedback from Workcell Manager (WCM), Business Unit Manager (BUM), peers and team member on the PE team member's contribution to the workcell. Provide ongoing coaching and counseling to team member based on feedback.
• Express pride in staff and encourage them to feel good about their accomplishments.
• Perform team member evaluations professionally and on time.
• Drive individuals and the team to continuously improve in key operational metrics and the achievement of the organisational goals.
• Coordinate activities of large teams and keep them focused in times of crises.
• Ensure recognition and rewards are managed fairly and consistently in area of responsibility.

Communication

• Provide communication forum for the exchange of ideas and information with the department.
• Organise verbal and written ideas clearly and use an appropriate business style.
• Ask questions; encourage input from team members.
• Assess communication style of individual team members and adapt own communication style accordingly.

TECHNICAL MANAGEMENT RESPONSIBILITIES

• Oversees the maintenance management program including repair parts, preventative maintenance, feeder maintenance, and the support equipment maintenance program
• Plans the activities of the technical staff
• Develops and maintains all department reports/records
• Supervises the planning and execution of line moves and builds
• Schedules equipment vendors for installation, repair and updates of equipment
• Assures that procedures and work instructions are efficient and not redundant.
• Offer new ideas and suggestions for improvement. Identify and implement new practices and processes that are "best in field."