2nd-Shift Lead Embedded Technician

Ascentek; Milwaukee (WI); On-site; USD 39,000 - 52,000; Full time

Benefits offered by this job

Medical Plan options

Dental and Vision Insurance

FSA/HSA options

Paid parental leave

Life insurance

401(k) with generous company match

Tuition reimbursement

21 Paid Days Off

7 Paid Holidays

Uniforms & PPE provided

On-the-job training

Career advancement opportunities

Job summary

Ascentek is seeking a Lead Embedded Technician for the Maintenance 360 team in the Milwaukee area. You will serve as the operational lead on shifts, coordinating daily workflows, and performing hands-on industrial maintenance and cleaning tasks to meet safety and workmanship standards.

You will guide teammates, manage inspections, and maintain documentation while communicating with customers and internal partners to ensure service excellence and program success.

Qualifications

• 5+ years in industrial services, maintenance, manufacturing, or field service.
• Experience coordinating workflow or directing work activities in operational environments.
• Experience working directly with customers in manufacturing or industrial settings.

Responsibilities

• Coordinate daily workflow, preventive maintenance schedules, routes, and work assignments for teammates.
• Assign and prioritize emergent requests, environmental services, cleaning assignments, and operational tasks.
• Serve as the primary shift or site contact for customer communication and operational coordination.
• Perform advanced industrial maintenance, fluid management, and industrial cleaning activities.
• Monitor work quality and ensure compliance with workmanship, safety, and operational standards.
• Conduct spot checks, audits, inspections, and route verification activities.
• Support onboarding, training, coaching, and skill development for teammates.
• Coordinate operational priorities and communicate staffing or workload concerns to leadership.
• Ensure service documentation, KPI tracking, operational records, and customer reporting are completed accurately.
• Support inventory management, fluid stocking, material coordination, and customer program activities.
• Assist with troubleshooting customer concerns, operational issues, and emergent requests.
• Assist with training activities, onboarding, process improvements, and workmanship standard development.
• Support specialized operational responsibilities including fluid management leadership, coolant system support, route coordination, process auditing, inventory management, training support, customer site program ownership, and operational reporting activities.
• Maintain strong working relationships with customers, teammates, and internal business partners.
• Perform both advanced and foundational industrial service activities as operational needs require, including environmental services, housekeeping, waste handling, preventative maintenance, and fluid management tasks.
• Promote continuous improvement initiatives related to safety, efficiency, service quality, and customer satisfaction.
• Enforce EHSS policies, customer safety procedures, and operational compliance standards

Skills

Leadership

Operational coordination

Mechanical troubleshooting

Customer service

Documentation

Training coaching

Problem solving

Team development

Team leadership

KPI / reporting

Education

High school diploma or GED

Job description

Ascentek is seeking a Lead Embedded Technician for the Maintenance 360 team in the Milwaukee area. You will serve as the operational lead on shifts, coordinating daily workflows, and performing hands-on industrial maintenance and cleaning tasks to meet safety and workmanship standards.

You will guide teammates, manage inspections, and maintain documentation while communicating with customers and internal partners to ensure service excellence and program success.