2703270 Lead Customer Service Representative

Circle K; Cornelius (NC); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical, Vision, Dental, & Life Insurance

Flexible Schedules

Weekly Pay

401K With a Competitive Company Match

Tuition Reimbursement

Paid Comprehensive Training

Job summary

A leading convenience store chain in Cornelius, NC is seeking a Lead Customer Service Representative. In this role, you will greet customers, manage the register, and provide leadership to store operations. The ideal candidate enjoys working in a team and has a passion for helping customers. This position offers flexible scheduling, competitive benefits including medical, vision, dental, and 401K with company match, alongside opportunities for advancement in a fun and energetic environment.

Qualifications

• Entry level management experience and retail experience preferred.
• Motivation to advance in your career is important.
• Willingness to learn and have fun while working.

Responsibilities

• Greet customers and run the register.
• Lead shifts and provide team supervision.
• Maintain high store standards for appearance.
• Interact daily with customers and provide friendly service.

Skills

Selling products to customers

Providing excellent customer care

Communication and friendly conversation

Performing at a quick pace

Working as part of a team

Problem-solving

Thinking quickly

Leading a team

Employee supervision

Education

High School Diploma or equivalent

Job description

Lead Customer Service Representative – Store 2703270

Store 2703270: 18635 Old Statesville Rd, Cornelius, North Carolina 28031.

Shift Availability

Flexible Availability

Job Type

Lead Customer Service Representative

Job Highlights

• Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
• Flexible Schedules
• Weekly Pay
• Large, Stable Employer
• Fast Career Opportunities
• Work With Fun, Motivated People
• Task Variety
• Paid Comprehensive Training
• 401K With a Competitive Company Match
• Flexible Spending/Health Savings Accounts
• Tuition Reimbursement

Key Responsibilities

You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. You will also gain entry level management experience by leading shifts on a regular basis. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers. Provide regular and predictable onsite attendance. You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!

Skills & Abilities

• Selling products to customers
• Providing excellent customer care
• Communication and friendly conversation
• Performing at a quick pace while having fun
• Working as part of a team to accomplish daily goals
• Coming up with great ideas to solve problems
• Thinking quickly and offering suggestions
• Leading a team of employees
• Entry level employee supervision

Preferred Qualifications

• Retail and customer service experience
• Entry level management experience
• Sales associate or cashiering experience
• High School Diploma or equivalent
• Motivation to advance in your career!
• Willingness to learn and have fun!

Physical Requirements

• Ability to stand and/or walk for up to 8 hours
• Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
• Occasionally lift and/or carry up to 60 pounds from ground to waist level
• Push/pull with arms up to a force of 20 pounds
• Bend at the waist with some twisting up to one hour a shift
• Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs

Equal Opportunity Employer Statement

Circle K is an Equal Opportunity Employer.

The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.

If you need accommodations, let the Company’s Human Resources Representative know.

Information about our company's use of the federal E-Verify program to check work eligibility is available in English and in Spanish.