255 Hotel Housekeeping Supervisor

Leech Lake Gaming; Cass Lake (MN); On-site; USD 39,000 - 60,000; Full time

Benefits offered by this job

Flexible scheduling

24/7 operations

Job summary

Leech Lake Gaming is seeking a Hotel Housekeeping Supervisor to oversee maintenance of all hotel areas and supervise staff at the Northern Lights Casino Hotel & Event Center in Walker, MN. The role requires a High School Diploma or GED and 1–2 years of related experience, with shifts varying to cover 24/7 operations.

You will ensure accurate records, manage staff punch-ins, monitor overtime, and maintain guest relations while supporting cost controls in a culturally aware environment.

Qualifications

• Knowledge of entire housekeeping operations.
• General knowledge of front desk operations.
• Ability to communicate effectively, both orally and in writing.
• Knowledge of various housekeeping equipment.

Responsibilities

• Has the ability to perform all functions of supervised positions.
• Maintains accurate records.
• Assures all staff are punched in each shift, and appropriate breaks are administered.
• Monitors employee work hours to ensure that no overtime is accumulating.
• Periodically inspects hotel areas and Guest accommodations.
• Delegates various duties to staff, as necessary.
• Maintains courtesy and service with a commitment to superb Guest relations within the hotel staff and toward Guests and other departments.
• Makes operating costs and profit improvement recommendations to the Hotel Manager.
• Maintains knowledge of all events in the property as a whole.
• Attends and/or facilitates all mandatory meetings and training.
• Maintains confidentiality at all times.
• Is sensitive to Native American Culture.
• Operates within the parameters of the Leech Lake Gaming Human Resource Policy, Departmental Policy Manual and all Tribal Internal Controls (TICs), and all other applicable regulations.
• Secures the assets of Leech Lake Gaming and the Leech Lake Band of Ojibwe.
• Performs other duties as assigned.

Skills

Effective communication

Housekeeping operations knowledge

Front desk operations knowledge

Computer skills

Education

High School Diploma or GED

Tools

Computer skills

Job description

JOB DESCRIPTION: Oversees maintenance of all areas of hotel housekeeping and supervises and instructs staff.

ESSENTIAL FUNCTIONS

RESPONSIBILITIES:

• Has the ability to perform all functions of supervised positions.
• Maintains accurate records.
• Assures all staff are punched in each shift, and appropriate breaks are administered.
• Monitors employee work hours to ensure that no overtime is accumulating.
• Periodically inspects hotel areas and Guest accommodations.
• Delegates various duties to staff, as necessary.
• Maintains courtesy and service with a commitment to superb Guest relations within the hotel staff and toward Guests and other departments.
• Makes operating costs and profit improvement recommendations to the Hotel Manager.
• Maintains knowledge of all events in the property as a whole.
• Attends and/or facilitates all mandatory meetings and training.
• Maintains confidentiality at all times.
• Is sensitive to Native American Culture.
• Operates within the parameters of the Leech Lake Gaming Human Resource Policy, Departmental Policy Manual and all Tribal Internal Controls (TICs), and all other applicable regulations.
• Secures the assets of Leech Lake Gaming and the Leech Lake Band of Ojibwe.
• Performs other duties as assigned.

Position Requirements

KNOWLEDGE, SKILLS, AND ABILITIES:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

POSITION REQUIREMENTS:

• Knowledge of entire housekeeping operations.
• General knowledge of front desk operations.
• Ability to communicate effectively, both orally and in writing.
• Knowledge of various housekeeping equipment.

PHYSICAL REQUIREMENTS:

• Physically capable of pushing, bending, standing and walking for long periods of time.
• Ability to lift up to 50 lbs.
• Subject to internal working conditions, including a smoking environment.

EDUCATION AND SKILLS

Education Required: High School Graduate or General Education Degree (GED)

Experience: One to two years related experience

Computer Skills: Must have computer skills

Certificates & Licenses: Must meet Tribal/State compact licensing requirements, pass criminal background check and submit to drug testing.

About the Organization Leech Lake Gaming is a growing enterprise and a leader in the area of employment with unsurpassed benefits. Our high energy, high volume atmosphere offers a fun and exciting working environment. In addition we have the ability to provide flexible scheduling as we are a 24/7 company. We look forward to you joining the team!

Location: Northern Lights Casino Hotel & Event Center, Walker, MN

Grade 10

Shift Various Shifts

KEY Status Non-Key Position

Hiring Manager: Autumn Littlewolf

Salary $39,000 - $60,382

This position is currently accepting applications.