24/7 Public Safety Dispatcher — 3/12 Shifts

City of Oceanside, California; Oceanside (CA); On-site; USD 60,000 - 96,000; Full time

Job summary

The City of Oceanside is seeking a Public Safety Dispatcher for the Police Department - Communications Center. This role operates 24/7 with a 3/12 schedule and requires handling emergency calls, dispatching units, and maintaining radio and computer terminals.

Candidates must pass CRITICALL exam, undergo a background check and medical/psychological evaluations, and obtain a POST Dispatch Certificate within 12 months of hire. Strong maps knowledge and calm communication are essential.

Qualifications

• Some experience providing information and assistance to the public is desirable.
• Completion of the twelfth grade or equivalent.
• Possession of, or ability to obtain, prior to appointment, a Class C driver's license.
• 5-minute typing assessment with 45 Net Words Per Minute and <=5 errors.
• Must obtain a P.O.S.T. Basic Dispatch Certificate within 12 months of hire.

Responsibilities

• Receive incoming telephone calls and evaluate requests for emergency services; dispatch personnel and equipment.
• Maintain radio contact with field units and coordinate emergency services.
• Answer routine inquiries and refer calls not requiring dispatches to appropriate departments.
• Keep records and test communications equipment; supervise in the absence of the Communications Supervisor.

Skills

Public safety dispatching

FCC regulations

Emergency response

Map reading

Record keeping

Report writing

Education

High school diploma or equivalent

Tools

Radio/telephone equipment

Job description

The City of Oceanside is seeking a Public Safety Dispatcher for the Police Department - Communications Center. This role operates 24/7 with a 3/12 schedule and requires handling emergency calls, dispatching units, and maintaining radio and computer terminals.

Candidates must pass CRITICALL exam, undergo a background check and medical/psychological evaluations, and obtain a POST Dispatch Certificate within 12 months of hire. Strong maps knowledge and calm communication are essential.