24/7 Police Dispatcher: Emergency Communications

Public Safety Dispatch Network; Napa (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

Public Safety Dispatch Network in Napa, CA, is seeking qualified Police Dispatchers to receive emergency and nonemergency requests for police assistance and to document incident locations, descriptions, and hazards. You will assign calls, monitor officer status, relay updates, and coordinate with neighboring agencies to ensure rapid, safe responses.

The role requires typing accuracy, clear radio communication, and the ability to learn jurisdictional geography.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Entry-level vacancies may provide training.
• Experience in police dispatch or applicable certifications may be required for advanced roles.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Skills

Typing

Radio dispatch

Multitasking

Dispatch aptitude

Education

High School Diploma

Tools

Records system

Job description

Public Safety Dispatch Network in Napa, CA, is seeking qualified Police Dispatchers to receive emergency and nonemergency requests for police assistance and to document incident locations, descriptions, and hazards. You will assign calls, monitor officer status, relay updates, and coordinate with neighboring agencies to ensure rapid, safe responses.

The role requires typing accuracy, clear radio communication, and the ability to learn jurisdictional geography.