24/7 Multi-Agency Emergency Dispatcher

Regional 911 Intake Solutions; Decatur (GA); On-site; USD 42,000 - 52,000; Full time

Job summary

Regional 911 Intake Solutions in the United States seeks Police/Fire/EMS Dispatchers for Scottdale, GA. You will process calls, verify details, and route units across police, fire, and medical services in a coordinated, cross-discipline environment.

Applicants typically need a high school diploma or equivalent; credentials may vary by agency. Training will cover dispatch procedures, safety protocols, and recordkeeping. Overtime, shift work, and on-call duties are common in this role.

Qualifications

• High school diploma or equivalent required.
• Credentials may vary by agency; cross-training or prior dispatch experience can be beneficial.
• Background checks and training are required for each assignment.

Responsibilities

• Process requests involving police, fire, rescue, and medical assistance
• Verify locations, incident details, and immediate hazards
• Apply discipline-specific procedures to prioritize and route calls
• Dispatch appropriate units according to approved response plans
• Coordinate incidents requiring more than one emergency service
• Monitor radio traffic, unit availability, and requests for assistance
• Provide approved caller instructions when trained and authorized
• Maintain incident records and support interagency communications

Education

High School Diploma or equivalent

Job description

Regional 911 Intake Solutions in the United States seeks Police/Fire/EMS Dispatchers for Scottdale, GA. You will process calls, verify details, and route units across police, fire, and medical services in a coordinated, cross-discipline environment.

Applicants typically need a high school diploma or equivalent; credentials may vary by agency. Training will cover dispatch procedures, safety protocols, and recordkeeping. Overtime, shift work, and on-call duties are common in this role.