24/7 Fire Dispatcher — Critical Communications Pro

911 Emergency Communications; Howard Lake (MN); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Job summary

911 Emergency Communications in Howard Lake, MN seeks dedicated Fire Dispatchers to coordinate incident responses, document reports, and relay critical information to responding units. You will maintain accurate records, verify locations, and follow established protocols during emergencies.

Responsibilities include monitoring radio channels, dispatching apparatus, and supporting mutual-aid coordination while working scheduled shifts that may include nights, weekends, and holidays.

Qualifications

• High school diploma or GED required; some employers provide training.
• Comfort with computers, maps, and radio communication; good data-entry accuracy.
• Fire dispatch certification or EMS/incident-management coursework may be required for some postings.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Data entry

Disptach software

Education

High school diploma or GED

Tools

Dispatch software

Job description

911 Emergency Communications in Howard Lake, MN seeks dedicated Fire Dispatchers to coordinate incident responses, document reports, and relay critical information to responding units. You will maintain accurate records, verify locations, and follow established protocols during emergencies.

Responsibilities include monitoring radio channels, dispatching apparatus, and supporting mutual-aid coordination while working scheduled shifts that may include nights, weekends, and holidays.