24/7 Fire Dispatch Specialist

911 Emergency Communications; Augusta (GA); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Overtime

Job summary

911 Emergency Communications in Augusta, GA is seeking Fire Dispatcher opportunities. Dispatchers coordinate responses to fires, rescues, hazardous conditions, and other emergencies, maintaining incident details and radio communication according to established plans.

The role requires organized information handling and clear radio communication. Applicants should be prepared for all-hour staffing needs, including overnights, weekends, and holidays, with potential overtime during major incidents.

Qualifications

• A high school diploma or GED is commonly required. Some employers offer entry-level instruction; others seek trained dispatchers.
• Fire dispatch certification or EMS dispatch training may be required for some assignments.
• Incident-management coursework may be beneficial for certain postings.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Information management

Attention to detail

Education

High school diploma

Tools

Computer systems

Job description

911 Emergency Communications in Augusta, GA is seeking Fire Dispatcher opportunities. Dispatchers coordinate responses to fires, rescues, hazardous conditions, and other emergencies, maintaining incident details and radio communication according to established plans.

The role requires organized information handling and clear radio communication. Applicants should be prepared for all-hour staffing needs, including overnights, weekends, and holidays, with potential overtime during major incidents.