24/7 Fire Dispatch & Communications Specialist

911 Emergency Communications; Shakopee (MN); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Job summary

911 Emergency Communications in Shakopee, MN is seeking Fire Dispatcher opportunities to coordinate responses to fires, rescues, and other emergencies. Dispatchers receive incident information, verify locations, alert stations, and maintain contact with responding crews.

Applicants should have a high school diploma or equivalent; fire dispatch certification or emergency medical dispatch training may be required.

Qualifications

• Organized information handling and clear radio communication are essential.
• Comfort with computer systems, maps, and radios for accurate incident data entry and reporting.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Data entry accuracy

Education

High school diploma or equivalent

Fire dispatch certification / EMT training

Job description

911 Emergency Communications in Shakopee, MN is seeking Fire Dispatcher opportunities to coordinate responses to fires, rescues, and other emergencies. Dispatchers receive incident information, verify locations, alert stations, and maintain contact with responding crews.

Applicants should have a high school diploma or equivalent; fire dispatch certification or emergency medical dispatch training may be required.