24/7 EMS Dispatcher – Coordinate Urgent Medical Responses

County Emergency Communications; Westhope (ND); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance

Retirement benefits

Paid leave

Employee assistance services

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications in Westhope, ND seeks Emergency Medical Dispatchers to handle urgent medical calls, verify location and contact details, and follow approved dispatch protocols to prioritize responses.

Applicants should have a high school diploma or equivalent; CPR certification and Emergency Medical Dispatcher certification are preferred, with EMT/paramedic credentials not always required. The role may involve overnight, weekend, and holiday shifts.

Qualifications

• High school diploma or equivalent commonly required.
• CPR certification may be required.
• EMD certification or equivalent preferred; EMT/paramedic credentials not universal requirements.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Communication skills

Call handling

Calm under pressure

Multitasking

Attention to detail

Education

High school diploma or equivalent

EMD certification / Emergency Medical Dispatcher certification

Tools

Medical dispatch software

Job description

County Emergency Communications in Westhope, ND seeks Emergency Medical Dispatchers to handle urgent medical calls, verify location and contact details, and follow approved dispatch protocols to prioritize responses.

Applicants should have a high school diploma or equivalent; CPR certification and Emergency Medical Dispatcher certification are preferred, with EMT/paramedic credentials not always required. The role may involve overnight, weekend, and holiday shifts.