23883 - Traffic Controller

Virginia Department of Transportation; Hampton (VA); On-site; USD 42,000 - 65,000; Full time

Job summary

Virginia Department of Transportation in Hampton, Virginia is hiring for a regional operations role focused on traffic control, public safety, communications, and facility regulations.

You will coordinate facility communications, maintain logs, operate TMS systems, and support traffic management across bridges, tunnels, and roadways, with emphasis on following SOPs and delivering strong customer service. Pre-employment screenings apply.

Qualifications

• High school diploma or GED required; training provided for role.
• Ability to follow oral and written instructions.
• Ability to gather data and prepare reports.
• Knowledge of Bridge and Tunnel operations.
• Familiarity with Standard Operating Procedures and regulations for traffic situations.
• Strong customer service skills.

Responsibilities

• Coordinate and conduct facility communications via radio and telephone clearly and professionally.
• Proactively respond to customers and provide accurate information and directions.
• Maintain logs and reports per SOPs and policies.
• Operate and monitor TMS systems and related safety equipment to support traffic management.

Skills

Follow instructions

Data collection & reporting

Operate bridges & tunnels equipment

Bridge & Tunnel operations

SOPs & regulations

Customer service

Computers

Education

High School Diploma or GED

Tools

TMS systems

CCTV monitors

Fire alarms

Job description

Job Description

Perform operational functions for the region such as traffic control, public safety, communications, removal of disabled vehicles and enforcement of facility regulations.

Job Description

Perform operational functions for the region such as traffic control, public safety, communications, removal of disabled vehicles and enforcement of facility regulations.

How You Will Contribute

• Communication: Coordinate and conduct facility communications via radio, and telephone in a clear and concise manner. Proactively respond to customers (motorists, co-workers, etc.). Provide clear, accurate information and directions in a friendly, courteous and a professional manner.
• Recordkeeping: Maintain logs and reports as described in Standard Operating Procedures and other applicable policies.
• TMS Systems: Provide effective traffic control by operating and monitoring TMS systems (CCTV monitors, CO Analyzers, Haze Detectors, fire alarms, traffic map board, NewTon, etc.) and operating active components when appropriate.
• Traffic Management and Facility Operations: Conduct traffic management and facility operations by understanding and applying Standard Operating Procedures and other applicable policies and regulations. Respond to routine and emergency situations.

What Will Make You Successful

• Ability to follow oral and written instructions.
• Ability to gather data and prepare reports.
• Ability to operate and maintain equipment used on bridges, tunnels and roadways.
• Knowledge of Bridge and Tunnel operations.
• Knowledge of Standard Operating Procedures and other applicable policies and regulations governing emergency and non-emergency traffic situations.
• Skill in providing good customer service.
• Skill in the use of computers and software applications.

Minimum Qualifications

• Ability to follow oral and written instructions.
• Ability to gather data and prepare reports.
• Ability to operate, maintain equipment used on bridges, tunnels and roadways.
• Knowledge of Bridge and Tunnel operations.
• Knowledge of Standard Operating Procedures, other applicable policies and regulations governing emergency and non-emergency traffic situations.
• Skill in providing good customer service.
• Skilled in using computers.
• Valid driver's license.

Additional Considerations

• High school diploma or GED desired.

About Us

VDOT utilizes a market based pay program, which has been approved by DHRM. Therefore, advertised rates of pay may or may not align with the Commonwealth pay bands.

In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their Certificate of Disability (COD) provided by a Vocational Rehabilitation Counselor within the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their Certificate of Disability. If you need to get a Certificate of Disability, use this link: Career Pathways for Individuals with Disabilities, or call DARS at 800-552-5019, or DBVI at 800-622-2155.

Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer.

VDOT employees must abide by VDOTs Code of Ethics and the Commonwealths Standards of Conduct.

VDOT Code of Ethics

Standards of Conduct

Please be aware all VDOT positions require pre-employment screenings. These screenings may include the following:

• Fingerprint based Criminal History Background Check
• DMV Record Check
• Work History Verification
• References
• Pre-employment physical
• Drug screen