222 - PEER PROVIDER CRISIS

West Texas Centers; Big Spring (TX); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Health plan

Paid holidays

Generous personal time off

Employee assistance program

Job summary

West Texas Centers seeks a motivated Crisis Peer Provider Specialist to support adults in mental health crises at a CR/JD Center. The role relies on lived experience to divert individuals from jail or hospitalization and connect them to community-based services. Most services occur outside traditional clinics, in collaboration with law enforcement and clinical staff.

Starting pay is $13.34/hour. The position emphasizes engagement, recovery-focused services, and documentation within strict

Qualifications

• Lived experience with mental health recovery and/or justice involvement.
• Valid Texas driver's license.
• Access to and use of a personal vehicle for work-related travel.
• Ability to work flexible hours.
• Ability to complete documentation accurately and on time.
• Willingness to maintain peer certification and required supervision hours.
• Strong interpersonal skills and ability to build trust with diverse populations.

Responsibilities

• Provide peer-to-peer support to individuals diverted to the CR/JD Center.
• Build trust and rapport to support recovery goals.
• Assist individuals in developing and working toward recovery plans and objectives.
• Conduct warm hand-offs between law enforcement and the CR/JD Center.
• Provide education on available services and treatment recommendations.
• Support motivation, engagement, and adherence to recommended levels of care.
• Coordinate with interdisciplinary teams and external service providers as needed.
• Document all services within required standards (within 24 hours of service delivery).
• Ensure services are provided in accordance with authorization guidelines.
• Participate in community outreach and service delivery activities.
• Complete MAC Random Moment in Time studies when required.
• Maintain Peer Provider credentials and required supervision hours.
• Complete all additional duties as assigned by the Crisis Coordinator.

Skills

Lived experience

Driver's license

Driving record

Vehicle access

Flexible hours

Documentation

Peer certification

Interpersonal skills

Job description

West Texas Centers is searching for highly motivated Crisis Peer Provider Specialist to people served. Position Incentives include career ladder, Monday - Friday work schedules, and rewarding work environment. Comprehensive benefit package includes health plan, competitive salary, paid holidays, generous personal time off, employee assistance program, etc.

Starting Pay: $13.34/hour

The Diversion Peer Specialist uses lived experience in mental health recovery and/or justice involvement to support adults experiencing mental health crises. This role works within a Crisis Receiving/Jail Diversion (CR/JD) Center to help divert individuals from jail or psychiatric hospitalization and connect them to appropriate mental health and community-based services.

The Peer Specialist provides engagement, support, and rehabilitation-focused services that promote recovery, reduce symptoms of mental illness, and improve community functioning. Most services are delivered outside of a traditional clinic setting and involve collaboration with law enforcement, clinical staff, and community providers.

Key Responsibilities

• Provide peer-to-peer support to individuals diverted to the CR/JD Center
• Build trust and rapport using lived experience to support recovery goals
• Assist individuals in developing and working toward recovery plans and objectives
• Conduct warm hand-offs between law enforcement and the CR/JD Center
• Provide education on available services, treatment recommendations, and recovery engagement
• Support motivation, engagement, and adherence to recommended levels of care
• Coordinate with interdisciplinary teams and external service providers as needed
• Document all services within required standards (within 24 hours of service delivery)
• Ensure services are provided in accordance with authorization guidelines
• Participate in community outreach and service delivery activities
• Complete Medicaid Administrative Claiming (MAC) "Random Moment in Time" time studies when required
• Maintain Peer Provider credentials and required clinical supervision hours
• Complete all additional duties as assigned by the Crisis Coordinator

Requirements

• Lived experience with mental health recovery and/or justice involvement (peer qualification required)
• Valid Texas driver's license
• Acceptable driving record for insurability
• Access to and use of a personal vehicle for work-related travel
• Ability to work flexible hours, including community-based assignments
• Ability to complete documentation accurately and on time
• Willingness to maintain peer certification and required supervision hours
• Strong interpersonal skills and ability to build trust with diverse populations