221 - Redding - Team Lead - Wage: $18-$21.50/Hr

Sportsman's Warehouse; Redding (CA); On-site; USD 37,000 - 45,000; Full time

Benefits offered by this job

Employee Discounts

401K match

Stock Purchase Plan

Supplemental Insurance

Employee Assistance

Job summary

Sportsman's Warehouse in Redding, CA is seeking a Team Lead to assist the Store Management Team in daily operations and staff supervision. You will guide Outfitters, ensure service standards, and help drive sales while maintaining a safe, organized store environment.

This full-time role requires 2+ years in retail with leadership experience, strong product knowledge, and a hands-on approach to coaching and customer engagement.

Qualifications

• 2+ years in a retail environment with customer service focus.
• Experience in outdoor and/or sporting goods retailers preferred.
• Leadership or supervisory experience is a plus.

Responsibilities

• Lead and support hourly team members, coaching for service standards.
• Oversee daily store operations and ensure policy compliance.
• Drive sales, manage inventory accuracy, and assist with opening/closing.
• Train onboarding of new teammates and resolve conflicts.
• Support promotional events and provide strong product knowledge to customers.
• Ensure ATF-related firearms regulatory compliance and safety.

Skills

Customer service excellence

Sales

Product knowledge

Interpersonal communication

Organizational skills

Budget management

Inventory management

Education

2+ years retail experience

Outdoor/sporting goods retailer experience

Team lead / supervisory experience

Tools

Tomax

Microsoft Word

Microsoft Excel

Cisco phone system

UKG

Job description

221 - Redding - Team Lead - Wage: $18-$21.50/Hr

Redding , CA

Details

ID: 25748
Posted: 09/01/2026
Expires: 10/01/2026
Department: Other

Shift Info

Type: Full-time
Shift(s): Varies
Hours: Varies

Wage Info

Wage/Salary: Hourly
Wage/Hourly: $18.00

Description

At Sportsman's Warehouse, we provide outstanding gear and exceptional service to inspire outdoor memories.

Since 1986, when we opened our very first store in Midvale, UT, Sportsman's Warehouse has been on a remarkable journey. Today, we’re proud to have grown to over 140+ locations across the United States and we’re still expanding.

But our journey doesn’t stop there. We’re also committed to helping you craft your career path. At Sportsman's Warehouse, we believe in creating opportunities for individuals who are eager to begin their employment with us. We don’t just offer jobs; we offer fulfilling careers with room to grow.

Must be 21+ years of age

Benefits and Perks:

Wage Band: $18.00 - $21.50Per Hour

• Industry Leading Employee Discounts
• 401K with Employer Match
• Employee Stock Purchase Plan
• Supplemental Insurance - STD, Critical Illness, Hospital Indemnification & Volunteer Life Insurance
• Employee Assistance Program

Join us, where every day is an adventure!

Purpose of Position:
The Team Lead is responsible for supporting the Store Management Team and their team of Outfitters during each shift. This role involves daily supervision of select departments and areas of the store, with a focus on overseeing daily operational execution, Outfitter (employee) direction and coaching to drive operational goals. The Assistant Store Manager will play a crucial role in maintaining a positive work environment, ensuring operational excellence, and contributing to overall store performance.

Duties and Responsibilities:

Team Support and Guidance:

Act as the primary resource for hourly team members, providing direct support, troubleshooting, training, and guidance.

Foster a collaborative and positive work environment through clarifying and role modeling expectations, addressing immediate concerns, and supporting all training efforts.

Serve as the “go to” for team members during their shifts, escalating issues to the Assistant Store Manager(s) as needed.

Operational Support:

Support the Store Management team in overseeing daily store operations, ensuring compliance with company policies and procedures.

Proactively identify opportunities and step in as needed to support any area within the store, maintaining flexibility to adapt to business needs.

Assist in the successful management and execution of departmental functions, ensuring tasks are completed efficiently and effectively, and that standards are maintained.

Assist in executing opening and closing procedures, maintaining store security and compliance.

Employee Supervision:

Monitor employee attendance, time management, performance, and adherence to company policies, addressing any issues promptly and professionally.

Assist in the training and onboarding processes for new team members, ensuring a smooth integration into the store culture.

Facilitate conflict resolution among team members, promoting a positive work environment.

Sales and Customer Engagement:

Support the Store Management team by playing a hands‑on role in ensuring great service, driving sales, and maintaining a clean, safe, & high‑quality store environment.

Be a direct role model in delivering exceptional customer service and possess strong product knowledge. Support, train, and coach team members in this area.

Assist in supervising in‑store events and promotional activities to enhance customer engagement and store traffic.

Compliance and Risk Management:

Support the Store Management team to ensure compliance with local, state, and federal regulations, including ATF regulations related to firearms.

Help maintain accurate records of inventory, cycle counts, and compliance documentation.

Other Responsibilities:

Perform additional tasks as assigned by the Store Management team, demonstrating flexibility and commitment to the

Requirements

Required Skills:

Excellent customer service, sales skills, and product knowledge.

Strong interpersonal skills with the ability to provide guidance and support a diverse range of team members.

Excellent verbal and written communication skills, capable of building relationships with customers, employees, and suppliers.

Organizational and multitasking abilities to handle a dynamic retail environment.

Knowledge of inventory management and merchandising principles.

Proficiency in budget management and understanding of financial practices.

Familiarity with local outdoor trends, activities, and organizations to inform operational and merchandising decisions.

Education and Experience:

2+ years of experience in a retail environment in a customer service focused position.

Experience within an outdoor and/or sporting goods focused retailer.

Experience in a team lead and/or supervisory role preferred but not required.

Basic knowledge of relevant software and tools, including Tomax, Microsoft Word, Microsoft Excel, Cisco phone system, and UKG.

Physical Requirements:

Ability to read, interpret, and communicate instructions, reports, and other information

Ability to efficiently and safely scan, handle, and transfer merchandise, including frequently lifting or moving items up to 50 pounds

Ability to handle cash register operations accurately as required

Ability to go up and down stairs and/or ladders as needed

Ability to access all areas of the store to address concerns from customers and outfitters

Ability to be mobile for the length of the scheduled shift, which may vary

Ability to work a variable work schedule, including nights, weekends, and holidays

Travel Requirements:

Limited to no travel required.

Sportsman’s Warehouse is an equal opportunity employer and values diversity in the workplace. We encourage all qualified candidates to apply, regardless of race, gender, age, sexual orientation, disability, or any other protected status.

Sportsman's Warehouse is proud to be an Equal Employment Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.