21GRAMS- Account Director

Real Chemistry; Lambertville (NJ); Hybrid; USD 135,000 - 155,000; Full time

Benefits offered by this job

Free snacks

Generous holiday and paid time off

Private medical, dental, and vision

Support in saving for the future

Mental wellness coaching and support

LinkedIn Learning access

Job summary

Real Chemistry is seeking an Account Director to join our growing team. The role sits within 21GRAMS, a Real Chemistry subsidiary, an agency born to make healthcare more human.

You will be the diplomatic face of the brand, leading complex work-streams, advising clients, and guiding internal teams to deliver integrated solutions with measurable results. The position emphasizes senior leadership, client satisfaction, and strategic project management, with opportunities to grow into an internal

Qualifications

• Bachelor’s degree in communications, marketing or a related field or equivalent experience is required.
• 5-7 years marketing experience, agency environment preferred.
• Strong ability to multi-task and manage multiple projects with strong organizational skills.
• Excellent business communication skills
• Strong written and oral communication and presentations skills
• Experience working on Therapeutic brands a plus
• Previous experience managing junior staff preferred

Responsibilities

• Establish and maintain productive working relationships to drive agency success.
• Demonstrate understanding and knowledge of key messages/message platform, data, and promotional story for brand and competition.
• Develop and align on key agency/client documents that drive success (e.g., Project and Creative Briefs).
• Read and interpret analytics around programming, tactics, and overall brand performance (e.g., metrics, KPIs, goals).
• Negotiate, when necessary, to meet and deliver on client needs while managing agency resources and projects effectively.
• Continuously identify new opportunities to make recommendations based on customers, markets, and competitive environments, including corresponding rationales.
• Lead by example: exhibit professional conduct while providing ongoing leadership as a role model for the team.
• Demonstrate a solutions-oriented approach and collaborate across teams to drive success.
• Pursue business objectives, while developing talent and preserving the 21GRAMS culture.
• Supervise, train, and mentor team members to develop the skills and careers of others by providing guidance.

Skills

Marketing experience

Multi-tasking

Business communication

Communication skills

Therapeutic brands

Mentoring

Education

Bachelor’s degree in communications/marketing or related field

Job description

At Real Chemistry, making the world a healthier place isn’t just an aspiration—it’s our everyday reality. Our drive to transform healthcare is informed by our blend of deep scientific expertise, human-centred creativity, and AI-driven insights, fostering a unique environment where innovation thrives and our people are impact-obsessed. As a global agency, we provide a full suite of services across healthcare communications and marketing to our clients, including top players in the pharmaceutical and biotech industries.

Our culture is rooted in our people—we believe we are best together and are committed to excellence for both our clients and colleagues. Whether you’re a seasoned professional or just starting your career, if you share our passion for healthcare and connection, we invite you to explore our opportunities.

Discover your purpose. Embrace innovation. Experience .

Job Summary

Real Chemistry is looking for a Account Director to join our growing team! 21GRAMS, a Real Chemistry subsidiary is an advertising agency born to make healthcare more human. Not just in our work, but in the way we conduct business, approach client relationships, and treat each other. It’s a place where people subscribe to the adage, "Be good to each other, but hard on the work." A place where people are not just in it for the paycheck, but to make a dent in the universe. Sound like you?

21GRAMS is in search of an Account Director. In addition to being the diplomatic face of the brand, both internally and externally, they accept the role of manager, liaison, thinker, and problem-solver. The Account Director leads broad-based, complex work-streams, is critical to the smooth running of Accounts, is a credible advisor and has very strong marketing communications experience.

The Account Director has mastered communications, project management, and has a strong point of view on the pharmaceutical side. This person should be able to confidently lead client projects and internal teams, encouraging smart, effective and integrated solutions, and always deliver results and client satisfaction. This position offers the opportunity to become an internal leader while developing strong relationships with clients.

This is a hybrid role, based in any of our US offices—including New York City, Boston, Chicago, Carmel, Lambertville or San Francisco—or remotely within the US, depending on team and business needs.

What You’ll Do

• Establish and maintain productive working relationships to drive agency success
• Demonstrate understanding and knowledge of key messages/message platform, data, and promotional story for brand and competition
• Develop and align on key agency/client documents that drive success (e.g., Project and Creative Briefs)
• Read and interpret analytics around programming, tactics, and overall brand performance (e.g., metrics, KPIs, goals)
• Negotiate, when necessary, to meet and deliver on client needs while managing agency resources and projects effectively
• Continuously identify new opportunities to make recommendations based on customers, markets, and competitive environments, including corresponding rationales
• Lead by example: exhibit professional conduct while providing ongoing leadership as a role model for the team
• Demonstrate a solutions-oriented approach and collaborate across teams to drive success
• Pursue business objectives, while developing talent and preserving the 21GRAMS culture
• Supervise, train, and mentor team members to develop the skills and careers of others by providing guidance

This Position Is a Perfect Fit For You If

• Our Company values, Best Together, Impact Obsessed, Excellence Expected, Evolve Always, and Accountability with an "I", genuinely resonate with how you work and lead.
• You demonstrate the Real Chemistry Can mindset by approaching challenges with optimism, accountability, creativity, and a solutions-oriented attitude, always looking for ways to make a meaningful impact for our clients, colleagues, and communities.
• You are adaptable, resilient, and comfortable adjusting your scope, responsibilities, and priorities in a fast-paced, evolving environment. As our business grows and changes, so do we.
• You are proactive, driven, and resourceful, with strong prioritization skills, intellectual curiosity, and a desire to leverage data to inform decisions and drive outcomes.
• You are energized by innovation and the transformative potential of AI, actively exploring new technologies, identifying opportunities to work smarter, and championing practical, responsible AI adoption that drives meaningful business impact.

What You Should Have

• Bachelor’s degree in communications, marketing or a related field or equivalent experience is required
• 5-7 years marketing experience, agency environment preferred.
• Strong ability to multi-task and manage multiple projects with strong organizational skills.
• Excellent business communication skills
• Strong written and oral communication and presentations skills
• Experience working on Therapeutic brands a plus
• Previous experience managing junior staff preferred

Pay Range:

$135,000.00-$155,000.00

The anticipated salary range for this position is listed above. Consistent with applicable law, compensation will be determined based on job-related, non-discriminatory factors including but not limited to experience, skills, qualifications, geographic location, and internal parity.

In addition to base salary, Real Chemistry offers a comprehensive benefits package and a variety of programs designed to support our employees' well-being, growth, and success.

Real Chemistry reserves the right to update compensation and benefits programs at any time.

Real Chemistry is proud to be Great Place to Work certified; check out what our people shared about our culture and workplace on our Great Places to Work Profile here.

We believe we can do our best when feeling our best, which is why we’ve put together a benefits program designed to give you the support you and your family need at every stage of life. Real Chemistry offers a comprehensive benefit program and perks, tailored to your region. Globally, this includes offices in our key markets with free snacks to keep you running all day long, generous holiday and paid time off, options for private medical, dental, and vison plans, and support in saving for the future. Other perks include mental wellness coaching and support and access to more than 13,000 online classes with LinkedIn Learning.

• Free snacks
• Generous holiday and paid time off
• Options for private medical, dental, and vison plans
• Support in saving for the future
• Mental wellness coaching and support
• Access to more than 13,000 online classes with LinkedIn Learning

Real Chemistry is an Equal Opportunity employer. We continually strive to build and sustain an inclusive and equitable work environment where our employees feel empowered to leverage all they bring from their personal lived experience and professional expertise, to make our team the best in the industry. We encourage motivated and qualified applicants to apply without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity/expression, ethnic or national origin, age, physical or mental disability, genetic information, marital information, or any other characteristic protected by federal, state, or local employment discrimination laws where Real Chemistry operates. Should you require accommodations throughout the interview process please let your recruiter know.