213608 Sr. Infrastructure Engineer

Procom Services; Bala Cynwyd (PA); On-site; USD 100,000 - 130,000; Full time

Job summary

A leading IT services provider is seeking an experienced IT professional to serve as a technology expert and coach for junior members. The role involves responsibilities in managing compute infrastructure, developing SOPs, and providing support. Ideal candidates will possess strong analytical and communication skills, with necessary certifications including ITIL Foundations.

Qualifications

• 8+ years of relevant experience.
• Solid understanding of compute infrastructure.
• Required ITIL Foundations v3 certification.

Responsibilities

• Serves as a computer technology expert and coaches junior staff.
• Responsible for creating standard images for servers and VMs.
• Provides Tier 3 support and develops SOPs.

Skills

Compute infrastructure design

Virtualization solutions

Windows host environments

Analytical skills

Problem-solving skills

Strong communication skills

Education

IT Infrastructure Library (ITIL Foundations v3)

Tools

VMWare

Hyper-V

Citrix

Job description

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.

With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and the largest “Canadian-Owned” IT staffing/consulting company.

Procom’s areas of staffing expertise include:

Job Description

• Serves as a computer technology expert and coaches junior staff
• Responsible for creating standard images for physical servers, VMs, and desktop virtualization
• Supports provisioning and de-provisioning as needed
• Provides Tier 3 support as needed
• Works on projects as assigned
• Develops SOPs for the operations team, including server builds
• Develops documentation of overall data center systems architecture (infrastructure focused)
• Performs compute capacity planning, management, and configuration management tasks
• Conducts technology vendor and solution evaluations, developing related recommendations
• Supports infrastructure services strategy and design development
• Uses best practices in compliance with customer standards and engineering methodology

Qualifications

Primary

• 8+ years of relevant experience
• Solid understanding of and experience with:
• Compute infrastructure design, deployment, and management
• Virtualization solutions (VMWare and Hyper-V)
• Windows host environments and related technologies
• Citrix solutions
• Application virtualization
• Strong analytical and problem-solving skills
• Strong communication skills, both written and verbal
• Required Certifications: IT Infrastructure Library (ITIL Foundations v3)

Secondary

• Knowledge of and experience with VMWare and Hyper-V best practices
• Experience with Linux host environments where applicable
• Relevant Certifications: ITIL Intermediate v3 – Service Transition, IT Planning, Protection and Optimization, Service Operation, Operation Support and Analysis; Microsoft Certified Solutions Expert (MSCE Server, MCSE Messaging); VMWare Certified Professional (VCP); CompTIA Server+; CompTIA Storage+ Powered by SNIA; EMC Storage Administrator (EMCSA); EMC Storage Implementation Engineer (EMCIE); HP ASE Storage Solutions Architect; Cisco Certified Network Professional – Data Center (CCNP – Data Center)

Additional Information

PLEASE NOTE THAT WE ARE NOT ABLE TO WORK WITH CANDIDATES ON H1B VISAS OR CANDIDATES REPRESENTED BY THIRD PARTIES.