2027 Summer Key Technology & Services: Security, Business & Strategy Track Internship- Cleveland

KeyBank; Brooklyn (OH); On-site; USD 28,930,000 - 39,950,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

KeyBank invites applications for the 2027 Key Technology & Services Internship in Cleveland, OH. This 10.5-week summer program offers hands-on experience with ESS, EFS, and security operations, paired with mentoring and networking opportunities.

Interns work on security projects, gain exposure to tools like Tableau, Jira, and Confluence, and may be considered for placement in the Rotational Analyst Program after graduation. Compensation includes $25/hour and a $2,000 sign-on bonus.

Qualifications

• Must have completed at least three years toward a four-year undergraduate degree in a related field.
• Strong academic record (minimum 3.0 GPA) and demonstrated leadership.
• Proficiency in Excel and PowerPoint; ability to analyze data and present findings.

Responsibilities

• Assist in security program projects and operational support.
• Analyze customer transaction data to identify suspicious activity.
• Collaborate with security, risk, and IT teams to improve processes.

Skills

Data analysis

Excel

Problem solving

Communication

Teamwork

Adaptable

Attention to detail

Education

Undergraduate student: 3 years toward 4-year degree

Tools

Excel

PowerPoint

Tableau

Jira

Confluence

SQL

Git/Coding basics

Job description

Location

4910 Tiedeman Road, Brooklyn Ohio

2027 Key Technology & Services: Security, Business & Strategy Track Internship - Cleveland, OH

Program Duration: May-August 2027

KeyBank Technology and Services Overview

Key Technology & Services (KTS) is KeyBank's enterprise shared services organization, uniting technology, operations, and servicing functions to support business partners and clients across all lines of business. As a forward‑thinking team of more than 5,000 talented professionals, KTS brings the future of banking to life by delivering efficient, reliable, and secure technology while driving innovation that creates competitive distinction.

Enterprise Security Services Overview

As part of the KTS Organization, Enterprise Security Services (ESS) offers an inclusive and equitable workforce that empowers our teams to deliver proactive and responsive security and investigative services that protect Key's communities, clients, and employees. By leveraging a diverse range of expertise - including, but not limited to, information security, operations, and data analytics, we strengthen our ability to identify risks, enhance operational resilience, and provide insights that drive smarter, safer decision making. This multidisciplinary foundation enables us to safeguard our organization with precision, innovation, and integrity.

Key Technology and Services Internship Program

Our summer internship program spans 10.5 weeks in duration and allows you to work alongside KeyBank's experts within Key Technology, Operations & Services (KTS). The internship provides an opportunity to get hands‑on experience with our innovative security teams. Our internships will equip you with competitive skills, valuable networking and mentoring.

Opportunities for Intern placements

Enterprise Fraud Services (EFS)

Enterprise Fraud Services is responsible for developing Key's holistic fraud defense strategy and the various related components needed to enhance the effectiveness of Key's fraud programs.

Teams Include:

Fraud Investigations, Fraud Detection Strategies and Analytics, EFS Solutions, Fraud Operations, Client Prote, Client Identity & Access Management

Skillsets:

• Interest in using data to solve problems
• Curiosity about fraud, risk, and banking protections
• Comfortable working with numbers and Excel
• Ability to learn processes and spot improvements
• Clear written and verbal communication
• Collaborative, team oriented mindset
• Professional and trustworthy with sensitive information
• Adaptable and eager to learn

Physical Security Solutions

Define and enforce physical security standards, respond to and manage critical events, provide executive security and protection services, conduct assessments, and coordinate electronic and physical security needs for all facilities.

Teams Include:

Physical Security Management, Operations Support, Process and Controls, Executive Security

Skillsets:

• Strong multitasking capabilities
• Strategic and critical thinking
• Clear, effective communication
• Strong collaboration across teams
• Analytical problem-solving

Security Portfolio & Issues Management Office

Responsible for supporting Key's overall Security strategy by providing centralized management of Key's security portfolio projects and fraud‑related compliance issues. We work closely with business, technology, and risk teams to make sure work stays on track; progress is clearly reported, and any issues are identified early and escalated when needed.

Teams Include:

Security Portfolio Management & Fraud Issues Management

Skillsets:

• Project Management
• Business Analysis
• IT Systems Analysis
• Data Analysis

ESS Business Management

The ESS Business Management team's primary responsibilities include, but are not limited to, coordinating Enterprise Security Services (ESS) program‑level activities for Information Security, Fraud and Physical Security teams (e.g., business unit review, townhalls, business continuity plans, risk surveys, line of business updates, etc.), delivering Security Education & Awareness to employees and clients, and data insights & reporting.

Teams Include:

Data & Business Intelligence, Security Education and Awareness

Skillsets:

• Clear written and verbal communication
• Collaborative, team‑oriented mindset
• Knowledge of security, fraud, and risk concepts
• Strong coordination and organizational skills
• Ability to analyze data and produce reports
• Comfortable working across teams
• Detail oriented
• Marketing

What our program offers you:

• Work experience alongside industry experts and professionals on critical projects or operational support
• Exposure to KeyBank and Key Technology, Operations & Services
• Grow your professional network
• Training and learning opportunities:
  • On‑the‑job training; Excel and PowerPoint, Office 365, Microsoft Teams, SharePoint, VBA
  • Enhancing soft skills, business acumen, problem resolution and critical thinking
  • Opportunity to analyze customer transaction and profile data to identify Suspicious activity and report to appropriate law enforcement agency
  • Opportunities to use industry leading software (examples include: Tableau, ServiceNow, Visual Studio, Jira, Automation Anywhere, Jenkins, PowerShell, HTML, C#, Python, R, SQL, JavaScript, SOAR, SIEM, Proxy, Confluence, XDR, Oracle, Actimize, GCP, SAS)
• Upon successful completion of the internship, you will have the opportunity to be considered for placement (after graduation) in our KTS Rotational Analyst Program. Candidacy for the program will be based on skills demonstrated, performance, career interests, internship experience, and business demand.

Qualifications

• Must have completed at least three years toward a four‑year, undergraduate degree program, graduating in May 2028 or December 2027, with focused coursework in Operations, Data Analytics or Data Science, Psychology, Sociology, Statistics/ Mathematics, Intelligence Studies, Criminal Justice, Legal, Finance/Accounting, Business, Marketing, Information Systems, IT Management, Software Engineering, Web Development, Game Design and System Administration, Industrial Engineering, or related majors
• Outstanding academic achievement (minimum undergraduate 3.0 GPA)
• Demonstrated leadership and teamwork from past work experience and/or extracurricular activities
• Bring solid analytical, problem solving, communication and presentation skills
• Proficiency in Excel and PowerPoint
• Possess intellectual curiosity, enthusiasm and willingness to learn

Compensation and Benefits

This position is eligible to earn an hourly rate of $25 per hour. Compensation also includes a $2,000.00 Summer Internship Sign‑on Bonus.

KeyBank's Internship and Analyst positions are not eligible for employment visa sponsorship (e.g., H-1B visa). This includes, for example, situations where a candidate may have temporary work authorization while enrolled in school or upon graduation (e.g., CPT, OPT) but would need H-1B visa sponsorship within a few years of employment in order to maintain employment eligibility.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing [e-mail].

Key has implemented an approach to employee workspaces which prioritizes in‑office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.

Job Posting Expiration Date: 09/04/2026

KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing [e-mail].