2027 Summer Intern: DevOps Engineer (Customer Operations)

Spectrum; Charlotte (NC); On-site; USD 27,552,000 - 34,440,000; Full time

Job summary

Spectrum, the telecommunications leader, offers a paid 11-week internship designed to provide real-world experience in Information Technology or related fields. The program runs May 26 through August 6, 2027, with projects on two teams, mentorship, and professional development opportunities.

You’ll gain exposure to incident response, troubleshooting, and change management within a large service provider. Eligible students must maintain at least a 3.0 GPA, be rising seniors with a December

Qualifications

• Must be a rising senior with an expected graduation date between December 2027 and May 2028.
• Must be currently enrolled in an accredited College or University completing a bachelor's degree.
• Must have at least a 3.0 GPA or greater in current program.
• Ability to travel locally to Spectrum intern development events and activities throughout the program.
• Authorization to work in the U.S. without restrictions or need for future sponsorship.

Responsibilities

• Internship responsibilities include incident response triage and advanced troubleshooting support.
• Assist in guiding change management processes to ensure smooth technology rollouts.
• Take ownership of meaningful work within the operations team and participate in cross-functional projects.
• Present final project outcomes during the internship kickoff and closing presentations.

Skills

Analytical skills

Communication skills

Project management

Time management

Collaboration

Education

Bachelor's degree in progress

Tools

Microsoft Office

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

At a Glance

• You're a motivated student with a current 3.0 GPA or higher currently pursuing a degree in one of the following areas from an accredited college or university:
• Information Technology, Computer Science, or related field
• This is a paid, full-time, 11-week internship designed to give you real-world experience and meaningful exposure to the telecommunications industry in your chosen field.
• Internship program runs from May 26 through August 6, 2027.
• In addition to role-specific projects, you'll take part in professional development sessions, networking opportunities, mentorship and experiences that help you grow personally and professionally.

The Spectrum Internship Experience

As part of America's Connectivity Company®, you'll join a team that serves millions of customers and communities nationwide, while gaining valuable insight into the work that powers connection every day.

Throughout the summer, you'll contribute to meaningful work, strengthen your skills and have opportunities to:

• Grow your skills in a dynamic, innovative business environment.
• Build connections with team members and senior leaders who can help you better understand our business and what it's like to work here.
• Learn from a mentor, who can provide guidance, support and career advice.

What You Can Expect In This Role

As a Spectrum intern, you'll spend the summer working alongside two teams: your respective department and your intern cohort.

Department and team-focused projects account for about 80% of your schedule. You'll spend the other 20% on internship experiences that include a kickoff conference, professional development sessions and networking activities, webinars, community service, cross-functional projects and final presentations.

This experience is designed to help you explore your interests, expand your network and leave with a deeper understanding of both your field and the impact of our business.

Internship responsibilities may include:

If you want to combine your technical skills with purpose, work in a high-impact environment, and see the tangible results of your efforts in action, join our team next summer in an opportunity that will set your career (and resume) apart!

You'll be at the forefront of incident response triage and advanced troubleshooting support, helping to keep mission-critical systems running smoothly. Your efforts will directly empower nearly forty thousand customer service representatives, enabling them to provide world-class service to thirty-one million customers.

You’ll also assist in guiding change management processes that ensure smooth technology rollouts without causing disruptions. You'll be an active member of our operations team, taking direct ownership of meaningful work that influences how customers experience our brand every day.

Required Qualifications

• Must be a rising senior with an expected graduation date between December 2027 and May 2028
• Must be currently enrolled in an accredited College or University completing a bachelor's degree
• Must have at least a 3.0 GPA or greater in current program
• Ability to travel locally to Spectrum intern development events and activities throughout the program
• Authorization to work in the U.S. without restrictions or need for future sponsorship

Preferred Qualifications

• Analytical skills
• Communication Skills - Verbal and Written
• Project and time management skills
• Ability to collaborate well with others: self-motivated to drive results
• Proficiency in Microsoft Office: Word, Excel, PowerPoint, Access

GGN100 2026-81716 GGN100 2026

Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us

Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here

We're committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.