2027 Platforms & Technology Consulting Intern

West Monroe; Chicago (IL); Hybrid; USD 47,000 - 63,000; Full time

Job summary

West Monroe is seeking Consulting Interns to join our Platforms and Customer Strategy team within the TechEx Practice. You’ll gain hands-on experience in technology strategy, architecture, and systems integration, collaborating with clients across industries to design and implement innovative, results-driven solutions.

You’ll work with diverse teams to deliver strategy, digital transformations, and technology deployments across marketing, sales, service, and eCommerce operations.

Qualifications

• Pursuing Bachelor’s degree with expected graduation between Dec 2027 and Aug 2028
• Minimum cumulative GPA of 3.0
• Legally authorized to work in the United States without sponsorship now or in the future
• Reside within 50 miles of the Chicago office and prepared for hybrid work
• Willingness to travel up to 50% and willingness to learn AI tools in day-to-day workflows

Responsibilities

• Conduct interviews, gather insights and document business needs
• Design scalable solutions on Salesforce or ServiceNow and assist with technical designs
• Map workflows and create technical documentation
• Configure/program on Salesforce or ServiceNow and develop integrations
• Write and execute test scripts, manage deployments and support DevOps
• Create and deliver end-user training materials
• Support strategy workshops, KPIs and financial modeling
• Leverage AI tools to accelerate analysis and generate data-driven recommendations

Skills

Analytical thinking

Communication

Collaborative mindset

Organizational skills

Leadership experience

AI curiosity

Education

Bachelor's degree in progress

GPA 3.0 minimum

Tools

Salesforce

ServiceNow

Hubspot

Apex

Java

Python

JavaScript

TypeScript

HTML

CSS

SQL

Git

Job description

Launch your consulting journey with West Monroe

West Monroe is seeking Consulting Interns to join our Platforms and Customer Strategy team within our Technology and Experience (TechEx) Practice. As an intern, you will collaborate with clients across industries, focusing on strategy, digital transformation, technology platforms like Salesforce, and technology architecture and integration.

As a Technology Consulting Intern, you will gain hands‑on experience in technology strategy, technology architecture, and systems integration, equipping you to drive impactful solutions for clients’ marketing, sales, service, and eCommerce operations. You’ll work with diverse teams to design and implement innovative, results‑driven solutions.

Primary Responsibilities

• Conduct interviews, gather insights and document business needs
• Design scalable solutions on Salesforce or ServiceNow and assist with technical designs
• Map workflows, redesign processes and create technical documentation
• Configure/program on Salesforce or ServiceNow, develop integrations and migrate data
• Write and execute test scripts, manage deployments and support DevOps
• Create and deliver end‑user training materials
• Support strategy workshops, process improvements, KPIs and financial modeling
• Leverage AI tools to accelerate analysis, synthesize complex information, and support data-driven recommendations for clients, exercising sound judgment in evaluating outputs
• Apply AI technologies (e.g., generative AI, automation tools, data models) to enhance insights, improve delivery efficiency, and elevate the quality of client outcomes

Technologies/Tools You’ll Work With Will Include

• Languages: Apex, Java, Python, JavaScript, TypeScript
• Web Development: HTML, CSS, modern frameworks
• Databases: SQL, cloud‑based platforms
• Integration Tools: MuleSoft, Dell Boomi, APIs
• Platforms: Salesforce, ServiceNow, Hubspot
• DevOps: Git, CI pipelines, IDEs

What You’ll Bring To The Team

• Sharp analytical thinking and an interest in solving complex problems
• Effective written and verbal communication skills
• A collaborative mindset and enthusiasm for working as part of a team
• Ability to stay organized and manage priorities in a dynamic environment
• Demonstrated leadership through academics, extracurricular activities, or prior work experience
• Curiosity about emerging technologies, including AI, and a passion for continuous learning and innovation

Required Qualifications

• Bachelor’s degree in progress, with an expected graduation date between December 2027 and August 2028
• You will be asked to confirm your expected graduation month and year at the offer stage and prior to beginning your internship
• We do request & review official transcripts from your school prior to the start of our internship program
• If your expected graduation date falls outside of this range or changes, you are not eligible for this internship
• Minimum cumulative GPA of 3.0
• Legally authorized to work in the United States without limitation or sponsorship now or in the future (e.g., OPT, H-1B visa, TN, etc.)
• Reside within 50 miles of your assigned office prior to your start date; our culture emphasizes team collaboration within a hybrid work model
• Ability and willingness to travel (up to 50%); travel expenses covered by West Monroe
• Experience integrating AI tools (e.g., ChatGPT) into day-to-day workflows to enhance productivity and insight generation, coupled with strong critical thinking to assess accuracy, mitigate bias, and ensure high-quality outputs

Preferred Qualifications

Majors in:

• Computer Science
• Software Engineering

Minors In

• AI Engineering
• Data Science

Join our team and make a lasting impact!

Based on pay transparency guidelines, the pay rate for this role is $40.00.

Other consultancies talk at you.

At West Monroe, we work with you.

We’re a global business and technology consulting firm passionate about creating measurable value for our clients, delivering real-world solutions.

The combination of business and technology is not new, but how we bring them together is unique. We’re fluent in both. We know that technology alone is not the answer, but how we apply it is. We rely on data to constantly adapt and solve new challenges. Actions that work today with outcomes that generate value for years to come.

At West Monroe, we zero in on the heart of the opportunity, getting to results faster and preparing people for what’s next.

You’ll feel the difference in how we work. We show up personally. We’re right there in the room with you, co‑creating through the challenges. With West Monroe, collaboration isn’t a lofty promise, but a daily action. We work together with you to turn vision into clear action with lasting impact.

West Monroe is an Equal Employment Opportunity Employer

We believe in treating each employee and applicant for employment fairly and with dignity. We base our employment decisions on merit, experience, and potential, without regard to race, color, national origin, sex, sexual orientation, gender identity, marital status, age, religion, disability, veteran status, or any other characteristic prohibited by federal, state or local law. To learn more about diversity, equity and inclusion at West Monroe, visitwww.westmonroe.com/inclusion. If you require a reasonable accommodation to participate in our recruiting process, please inquire by sending an email to [e-mail].

Please review our current policy regarding use of generative artificial intelligence during the application process. Additionally, West Monroe uses the BrightHire platform to record live interviews so our team can capture notes more accurately, stay focused on the conversation, and continually improve our interview process. You can review our privacy notice for more information about this process and how recordings are used. If you have any questions, reach out to [e-mail].

If you are based in California, we encourage you to read West Monroe’s Notice at Collection for California residents, provided pursuant to the California Consumer Privacy Act (CCPA) and linkedhere.