2027 Organization, People & Change Consulting Intern

West Monroe; Chicago (IL); Hybrid; USD 45,000 - 65,000; Part time

Job summary

West Monroe is seeking Consulting Interns to join our Organization, People & Change (OPC) Practice. As an OPC Consulting Intern, you will help clients maximize business transformations, AI-oriented strategies, technology implementations, and transactions by redesigning organizations, transforming work and workforces, modernizing HR, and enabling new ways of working.

The OPC Practice helps clients accelerate business outcomes through organizational change, HR modernization, and successful

Qualifications

• Bachelor’s degree in progress with an expected graduation window of December 2027 to August 2028.
• Minimum GPA requirement not specified in the ad; assume strong academic performance is expected.
• Authorized to work in the United States without sponsorship initially.

Responsibilities

• Support client opportunities by developing and executing change management initiatives and workforce transformation engagements.
• Document stakeholder interviews and analyze impacts of transformational initiatives to guide decisions.
• Develop client deliverables such as presentations, agendas, and learning materials for readiness and adoption.
• Synthesize data sources to produce client-ready deliverables and drive meaningful conversations.
• Leverage analytics and AI-enabled tools to develop recommendations and business cases.

Skills

Analytical thinking

Communication

Team collaboration

Leadership

Curiosity about AI

Education

Bachelor's degree in progress

Expected graduation Dec 2027–Aug 2028

Tools

ChatGPT

Job description

West Monroe is seeking Consulting Interns to join our Organization, People & Change (OPC) Practice.

As an Organization, People & Change (OPC) Consulting Intern, you will help clients maximize the value of business transformations, AI-oriented strategies, technology implementations, and transactions by redesigning organizations, transforming work and workforces, modernizing HR, and enabling people to adopt new ways of working.

The OPC Practice helps clients accelerate business outcomes by transforming organizations, redefining work and workforce strategies, modernizing HR, leading successful change & adoption, and supporting strategic transactions.

Our OPC Consulting Interns contribute to the service areas below:

Work and Workforce Transformation

Leverage an AI-powered platform to collaborate with business leaders to identify and deliver measurable business value by:

• Redefining work through business process optimization, designing AI-ready processes and workflows, determining workforce / staffing capacity and demand
• Redesigning the workforce and organization by planning who or what performs the work, designing roles and structures, assessing and building skills and competencies, and defining governance and decision rights
• Assessing all the overall costs of processes and labor to determine opportunities to reallocate or save cost for the client to realize business objectives

Note – this service drives larger business-wide transformational initiatives while also have specific expertise in the Human Resources (HR) function.

Mergers and Acquisitions

• Transactions: Advise on people, process, and technology issues at every stage of the deal lifecycle, including planning and execution support for critical business activities.

Organizational Change Management (OCM)

• OCM Strategy & Execution: Provide end-to-end change management services, from strategy development to execution, to maximize value, minimize risk, and drive engagement and adoption.
• Change Capability Advisory & Development: Build and/or mature organizational change capabilities using proven methods and best practices, tailoring solutions whether clients have mature functions or are just beginning their journey.
• Skilling & Human Performance: Help leaders create more value, achieve transformation goals, and build a future‑ready workforce by improving learning and performance through people and their skills.

Primary Responsibilities

Client Delivery

• Support client opportunities by developing and executing change management initiatives, human capital strategies, transaction support, and work and workforce transformation engagements, including vision alignment, leadership engagement, communication, organizational alignment, process definition, and organization design.
• Document stakeholder interviews, perform analysis, and document the impacts of transformational initiatives to guide strategic decisions.
• Develop client deliverables such as presentations, agendas, and learning materials to enable readiness and adoption of planned changes.
• Synthesize multiple data sources to produce a concise, client‑ready deliverable to drive meaningful conversation.
• Leverage analytics, benchmarks, and AI‑enabled tools to complete analysis and develop recommendations / business cases.

Practice Development

• Support national team efforts to enhance OPC methodologies, benchmarks, tools, AI delivery, and other collateral.
• Contribute to thought leadership initiatives through blogs, white papers, and other content.
• Build and expand your professional and community network.
• Participate in programs to maintain a strong OPC culture including local Geo Culture Committees, Recruiting & Onboarding Committees, etc.

Technology & AI

• Leverage AI tools to accelerate analysis, synthesize complex information, and support data‑driven recommendations for clients, exercising sound judgment in evaluating outputs.
• Apply AI technologies (e.g., generative AI, automation tools, data models) to enhance insights, improve delivery efficiency, and elevate the quality of client outcomes.

What You’ll Bring To The Team

• Sharp analytical thinking and an interest in solving complex problems
• Effective written and verbal communication skills
• A collaborative mindset and enthusiasm for working as part of a team
• Ability to stay organized and manage priorities in a dynamic environment
• Demonstrated leadership through academics, extracurricular activities, or prior work experience
• Curiosity about emerging technologies, including AI, and a passion for continuous learning and innovation

Required Qualifications

• Bachelor’s degree in progress, with an expected graduation date between December 2027 and August 2028
  • You will be asked to confirm your expected graduation month and year at the offer stage and prior to beginning your internship
  • We do request & review official transcripts from your school prior to the start of our internship program
  • If your expected graduation date falls outside of this range or changes, you are not eligible for this internship
• Minimum cumulative GPA of 3.0
• Legally authorized to work in the United States without limitation or sponsorship now or in the future (e.g., OPT, H-1B visa, TN, etc.)
• Reside within 50 miles of your assigned office prior to your start date; our culture emphasizes team collaboration within a hybrid work model
• Ability and willingness to travel (up to 50%); travel expenses covered by West Monroe
• Experience integrating AI tools (e.g., ChatGPT) into day‑to‑day workflows to enhance productivity and insight generation, coupled with strong critical thinking to assess accuracy, mitigate bias, and ensure high‑quality outputs

Preferred Qualifications

• Majors in:
  • Business Administration
  • Business Analytics
  • Computer Science
  • Data Analytics
  • Economics
  • Finance
  • Human Resource Management
  • Industrial & Systems Engineering
  • Industrial Labor Relations
  • Information Systems
  • Organizational Studies & Change Management
  • Organizational Psychology
  • Supply Chain Management

Based on pay transparency guidelines, the pay rate for this role is $40.00

Join our team and make a lasting impact!

Other consultancies talk at you.

At West Monroe, we work with you.

We’re a global business and technology consulting firm passionate about creating measurable value for our clients, delivering real‑world solutions.

The combination of business and technology is not new, but how we bring them together is unique. We’re fluent in both. We know that technology alone is not the answer, but how we apply it is. We rely on data to constantly adapt and solve new challenges. Actions that work today with outcomes that generate value for years to come.

At West Monroe, we zero in on the heart of the opportunity, getting to results faster and preparing people for what’s next.

You’ll feel the difference in how we work. We show up personally. We’re right there in the room with you, co‑creating through the challenges. With West Monroe, collaboration isn’t a lofty promise, but a daily action. We work together with you to turn vision into clear action with lasting impact.

West Monroe is an Equal Employment Opportunity Employer

We believe in treating each employee and applicant for employment fairly and with dignity. We base our employment decisions on merit, experience, and potential, without regard to race, color, national origin, sex, sexual orientation, gender identity, marital status, age, religion, disability, veteran status, or any other characteristic prohibited by federal, state or local law. To learn more about diversity, equity and inclusion at West Monroe, visitwww.westmonroe.com/inclusion. If you require a reasonable accommodation to participate in our recruiting process, please inquire by sending an email to [e-mail].

Please review our current policy regarding use of generative artificial intelligence during the application process. Additionally, West Monroe uses the BrightHire platform to record live interviews so our team can capture notes more accurately, stay focused on the conversation, and continually improve our interview process. You can review our privacy notice for more information about this process and how recordings are used. If you have any questions, reach out to [e-mail].

If you are based in California, we encourage you to read West Monroe’s Notice at Collection for California residents, provided pursuant to the California Consumer Privacy Act (CCPA) and linkedhere.