2027 Night Auditor

Under Canvas Inc.; West Yellowstone (MT); Vor Ort; USD 21.000 - 28.000; Teilzeit

Benefits dieser Stelle

Health Insurance

401K

Heavily discounted tents for Under Can

Lodge and cabin discounts

Lifestyle partner brand and industry

Employee Assistance Program

Zusammenfassung

Under Canvas is seeking a Night Auditor for a seasonal overnight role at our West Yellowstone location. You will serve as the primary contact for guests during your shift, assist with accounting tasks, and ensure guests have what they need to enjoy outdoor experiences with family and friends.

The position emphasizes customer service, night coverage, and accurate ledger reconciliation, with opportunities to share knowledge about local activities and culture.

Qualifikationen

• Overnight shift availability and flexibility.
• Strong interpersonal and guest service skills.
• Ability to reconcile ledgers and handle basic accounting tasks.

Aufgaben

• Maintain composure and be resourceful in unpredictable situations.
• Greet and check in guests at the reception desk and showcase amenities.
• Reconcile accounting ledgers and process billing during the shift.
• Communicate clearly and promptly with guests and co-workers.
• Learn local culture, activities, and adventure options to assist guests.

Kenntnisse

Effective Communication

Adaptagility

Ausbildung

High School Diploma or GED

Jobbeschreibung

Summary

As a Night Auditor, you play a critical role in maintaining the camp operations overnight, including serving as the primary point of contact for guests during your shift, and assisting with accounting tasks. We cater to a diverse range of guests including groups, families, and individuals varying in age, interests, and with various degrees of comfort in outdoor elements. Your goal is to ensure our guests have everything they need to relax and enjoy being outside together with family, friends, and nature. This is a seasonal, hourly position.

Competencies

• Effective Communication
• Adaptagility

Key Responsibilities

• Maintain composure, be resourceful, and solutions-minded in unpredictable situations such as weather, diverse needs of guests, or incidents on property
• Greet and check in guests at the reception desk, showcasing our amenities, and activities
• Confidently take action, quickly step in to help others, and make sound decisions with minimal direction
• Your love of the outdoors combined with your commitment to delivering high standards of customer service will be critical as you respond to the needs of guests and visitors
• Your knowledge of the camp, positive attitude, listening skills, and ability to predict and respond to guests’ needs in a timely manner for the duration of their stay will lead to consistently positive guest feedback
• Provide clear, accurate, complete, and timely communication
• Eagerly seek opportunities to ensure guests have everything they need
• Learn and share your knowledge of local culture, activities, and adventure activities
• Reconcile accounting ledgers, make accounting adjustments, process credit cards, and prepare billing
• Collaborate and interact professionally with guests and co-workers
• Work efficiently to meet deadlines while maintaining high standards
• Other duties as assigned

Preferred Qualifications

• High School Diploma or GED
• Customer focus and friendly
• Solutions-oriented and attention to detail
• Ability to work overnight shifts
• Communication skills
• Minimum two years of experience in Customer Service, preferably in hospitality or hotels

Additional Information

• This position requires the individual to wear and work in personal protective equipment, when applicable.
• This position requires that the individual is able to lift a minimum of 45lbs independently.
• Physical demands associated with this position include extensive walking, standing, bending, twisting, lifting, and maneuvering in an outdoor environment on uneven surfaces.
• Ability to work in extreme weather conditions including but not limited to heat, cold, rain, snow, humidity, and wind.
• This position is contingent upon the satisfactory completion of a background check and/or motor vehicle records check, if requested by Under Canvas.

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Under Canvas.

Compensation and Benefits:

Under Canvas strives to provide a comprehensive benefits and compensation package that addresses the needs of our team members. In addition, they can participate in:

• Health Insurance
• 401K (eligible if work hourly minimum as required by law)
  Heavily discounted tents for Under Canvas family and friends stays
  Bar N Ranch lodge and cabin discounts
• Lifestyle partner brand and industry discounts
• Employee Assistance Program

Under Canvas is an Equal Employment Opportunity Employer who prohibits discrimination, harassment, and retaliation of any kind.

With locations near America’s most iconic national parks, and backed by KSL Capital Partners, Under Canvas is building a multi-brand platform with ambitious growth plans and a world-class team to support its expansion.