2027 Management Development Program - Wealth Management, US Markets (Syracuse, NY)

M&T Bank Corporation; City of Syracuse (NY); On-site; USD 41,000 - 61,000; Full time

Benefits offered by this job

Medical benefits

Retirement plan

Volunteer time off

Job summary

The Management Development Program at M&T Bank Corporation in Syracuse, NY, offers ten weeks of Core Training and one year of On-the-Job training. You will work on group projects, interact with senior management, and receive coaching to develop banking, leadership, and project management skills.

Eligibility includes a Bachelor’s Degree candidate (or MBA student with limited work experience) and strong communication, interpersonal, analytical, and leadership abilities.

Qualifications

• Bachelor’s Degree candidate (MDP) or MBA student with no work experience.
• Outstanding academic credentials (GPA of 3.0 or better).
• Up to 1 year of work experience.
• Outstanding written and verbal communication skills, interpersonal, analytical and leadership abilities.
• Work visa sponsorship not offered for this role.

Responsibilities

• Service the daily transaction needs of wealth clients, including problem resolution, overdrafts, account delinquency, wire transfers, and account maintenance.
• Apply sound, independent judgment and own operational issues from client interactions.
• Resolve routine service issues to retain and expand client relationships.
• Open and onboard new client relationships and ensure clients receive necessary information.
• Build and maintain strong client relationships with Wealth Management and internal partners.
• Provide sales support for market-specific projects, including event coordination and process improvements.
• Stay current on products, policies and regulatory developments affecting clients and the Bank.
• Review department reports to ensure compliance and positive client experience.
• Follow procedures to resolve reported issues and adhere to risk standards.
• Identify risk issues needing escalation to management.

Skills

Written communication

Verbal communication

Interpersonal skills

Analytical skills

Leadership abilities

Teamwork

Education

Bachelor’s Degree candidate

MBA student

Tools

Computer skills

Presentation skills

Job description

Program Overview

Serves as a member of the Management Development Program (MDP) and participates in ten weeks of Core Training and one year of On-the-Job training (OJT). Core Training responsibilities include participation in classroom training, observations of departmental presentations, interaction with senior management, peer networking, and working in teams on group project assignments. OJT responsibilities vary by department and are assigned by the department manager. The position may be responsible for additional projects assigned by the department manager or Leadership Development Manager.

Department Description

When our clients need financial services outside of their core wealth management solutions, we have the resources to help. Our Wealth Management team will coordinate the delivery of any additional services they need, always with the client’s convenience in mind. We can also recommend more comprehensive options if the client, their family, or their business needs specialized expertise.

Department Responsibilities

• Service the daily transaction needs of wealth clients, including but not limited to problem resolution, overdrafts, account delinquency, wire transfers, book transfers, and account maintenance to ensure they are addressed in a timely manner and to the satisfaction of the client.
• Apply sound, independent judgment and take ownership over operational problems resulting from direct interaction with clients or obtained from the Client Team.
• Resolve routine service issues, with the goal of exceeding client expectations (with the goal of retaining and expanding client relationships).
• Open and onboard new client relationships by getting clients acclimated with our systems and confirming the client has received all necessary information and materials.
• Build, manage and maintain strong client relationships through daily interactions with clients, Wealth Management team, and internal business partners, to contribute to the retention and expansion of existing client relationships.
• Provide sales support to the team for market-specific special projects, such as event coordination, process improvement and sales initiatives.
• Remain current on products and services, internal policies and procedures and external developments, including regulations, which may affect the client and the Bank.
• Review daily department reports to ensure compliance with operation, security, and audit procedures as well as a positive client experience.
• Follow established procedures when the report review identifies an issue to ensure it is resolved.
• Understand and adhere to the Company’s risk and regulatory standards, policies, and controls in accordance with the Company’s Risk Appetite.
• Identify risk-related issues needing escalation to management.
• Promote an environment that supports belonging and reflects the M&T Bank brand.
• Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
• Complete other related duties as assigned.

Program Responsibilities

Participate in and complete a one-year long, non-rotational training program while creating and adding value to assigned department. Receive job specific training, general training in banking, communication and leadership, and personalized coaching and feedback. Performance measures may include several objective test scores, peer and sponsor feedback from group projects, facilitator feedback, Leadership Development Manager-MDP feedback, Department Manager feedback, final assessment score, and year-end performance appraisal from Department Manager.

Core Training

Participate in training throughout the year assignment to learn banking, basic financial skills, technical skills, and leadership/interpersonal skills. Develop a solid understanding of banking functions, processes, and operations.

Group Projects

Participate in group project assignments, working with a team of peers to build relationships within their teams and with project sponsors, internal and external contacts, and senior management. Teams make a presentation to senior management at the conclusion of each project providing recommendations and potential project solutions.

On-the-Job Training

The fundamental skills taught in core training are combined with On-the-Job training based on the incumbent’s assignment. Job specific training teaches departmental policies, procedures, systems, and products. Upon completion of MDP, all incumbents attain basic skills necessary to contribute as individual contributors and/or managers in their assigned department. Complete tasks in a manner that are compliant with applicable laws and regulations and/or that serve to help the Company be in compliance with laws and regulations that apply to the business line the position supports. Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management. Promote an environment that supports belonging and reflects the M&T Bank brand. Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. Complete other related duties as assigned.

Scope of Responsibilities

The Management Development Program is a non-rotational, one-year training program for recent college graduates where participants learn about sales, accounting, project management and leadership skills depending upon their career track. Various methods of training include classroom study, divisional orientations, and teamwork on group projects. These fundamentals are coupled with on-the-job training to allow for immediate application in the area for which the participant has been hired.

Supervisory/Managerial Responsibilities

Not Applicable.

Education and Experience Required

• Bachelor’s Degree candidate at a school where M&T Bank recruits MDPs (or an MBA student with no work experience).
• Outstanding academic credentials (GPA of 3.0 or better).
• Up to 1 years' work experience.
• Outstanding written and verbal communication skills.
• Demonstrated interpersonal skills.
• Demonstrated analytical skills.
• Demonstrated computer skills.
• Demonstrated presentation skills.
• Demonstrated leadership abilities.
• Work/internship experience.
• Work Visa Sponsorship not offered for this role.

Location

Syracuse, New York, United States of America.

Pay

The pay range for this position is $29.57 - $43.99 per hour. The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation. The range listed above encompasses all geographic locations. The pay rate specific to your location will fall within this range and is available from your recruiter.

Benefits

Competitive benefits ranging from medical and retirement to forty hours of paid volunteer time, each year.

Company Culture

Great companies have an enduring sense of purpose. At M&T, our purpose is a simple one: make a difference in people’s lives and uplift the communities we serve. M&T Bank Corporation is a financial holding company headquartered in Buffalo, New York. M&T’s affiliates offer advice, guidance, expertise and solutions across the entire financial spectrum, combining M&T Bank’s traditional banking services with the wealth management and institutional capabilities offered by Wilmington Trust. M&T Bank has a network of over 1,000 branches and 2,200 ATMs that span 12 states from Maine to Virginia and Washington, D.C. For more than 165 years, M&T has strived to take an active role in our communities and build long-lasting relationships with our customers. We are a bank for communities—combining the capabilities of a large bank with the care of a locally focused institution. As an employer of choice, we are proud to offer competitive benefits ranging from medical and retirement to forty hours of paid volunteer time, each year. Our core values – integrity, ownership, collaboration, curiosity, and candor – drive the work we do.

Equal Employment Opportunity Statement

M&T Bank is unwavering when it comes to providing equal employment opportunities to all employees and applicants without regard to race, color, national origin, religion, ethnicity, sex, gender identity, age, disability, citizenship, pregnancy, veteran status, military status, marital status, sexual orientation, genetic information or any other characteristic protected under applicable federal, state or local laws.

Drug-Free Workplace Statement

M&T Bank Corporation has policies and procedures in place to promote a drug free workplace.