2027 Intern – Product Support Engineer

Northrop Grumman; El Segundo (CA); On-site; USD 29,000 - 54,000; Full time

Job summary

Northrop Grumman is seeking Product Support Interns for the Aeronautics Sector Intern Program in Palmdale, San Diego, Redondo Beach, or El Segundo, CA. You will support engineers, gather data, and help resolve customer issues while developing documentation and training materials.

The program emphasizes root cause analysis, data-driven improvements, and collaboration with engineering, manufacturing, quality, and supply chain teams. A strong STEM background and U.S. citizenship are required.

Qualifications

• Be enrolled full-time and pursuing an undergraduate or graduate STEM degree and graduating after August 2027.
• Major in a STEM field.
• Available to work full-time (40 hours per week) for at least 10 weeks during summer 2027.
• Must be able to obtain and maintain a U.S. Government security clearance (U.S. citizenship is a pre-requisite).

Responsibilities

• Support Product Support Engineers in investigating and resolving customer-reported issues, including data gathering, troubleshooting, and documenting findings.
• Assist with root cause analysis and corrective action activities, preparing clear summaries and updates for internal stakeholders.
• Help create, update, and maintain technical documentation, work instructions, and training materials for product support.
• Analyze field performance and reliability data to identify trends, recurring issues, and opportunities for product or process improvements.
• Collaborate with cross-functional teams (engineering, manufacturing, quality, supply chain) to support implementation of product changes and service bulletins.
• Participate in customer support activities such as preparing presentation materials, tracking open issues, and updating status reports in designated tools/systems

Skills

Strong communication

Teamwork

Problem solving

Presentation skills

Education

Undergraduate or graduate STEM degree

Graduating after August 2027

Job description

RELOCATION ASSISTANCE: Relocation assistance may be available

CLEARANCE REQUIRED FOR START: No

CLEARANCE TYPE: Secret

TRAVEL: Yes, 10% of the Time

Description

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work — and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.

Northrop Grumman is seeking Product Support Engineers to join the Aeronautics Sector Intern Program. This position will be located in one of the following locations: Palmdale, CA / San Diego, CA / Redondo Beach, CA / El Segundo, CA.

The qualified candidate will become part of Northrop Grumman's Product Support organization.

As An Intern, You’ll Participate In a Summer Internship Program To Develop Competencies In a Variety Of Product Support Engineering Specializations That May Include

• Support Product Support Engineers in investigating and resolving customer-reported issues, including data gathering, troubleshooting, and documenting findings.
• Assist with root cause analysis and corrective action activities, preparing clear summaries and updates for internal stakeholders.
• Help create, update, and maintain technical documentation, work instructions, and training materials for product support.
• Analyze field performance and reliability data to identify trends, recurring issues, and opportunities for product or process improvements.
• Collaborate with cross-functional teams (engineering, manufacturing, quality, supply chain) to support implementation of product changes and service bulletins.
• Participate in customer support activities such as preparing presentation materials, tracking open issues, and updating status reports in designated tools/systems

Basic Qualifications

• Be enrolled full-time and pursuing an undergraduate or graduate degree from an accredited college/university AND graduating after August 2027.
• Be majoring in a STEM (Science, Technology, Engineering or Math) degree.
• Be available to work full-time (40 hours per week) for at least 10 weeks during summer 2027
• Be able to obtain and maintain a U.S. Government security clearance (U.S. citizenship is a pre-requisite) as well as Program Special access within a reasonable period of time, as determined by the company to meet its business needs (U.S. citizenship is a pre-requisite).

Preferred Qualifications

• Have an overall cumulative GPA of 3.25 out of 4.0 or higher
• Previous internship/co-op experience, leadership & teamwork capabilities, interpersonal communication skills, and activities (professional/community/extracurricular).
• Good presentation and writing/communication skills.
• Self-motivated, willing to learn, and interested in working in a team environment.
• Experience in developing and delivering presentations and leading small groups.
• Experience in working in an autonomous work environment on complex projects.
• Experience in working on business or engineering full life-cycle projects from project inception through launch.

Intern Pay Range

• Undergraduate degrees (Including graduating students planning on attending/enrolled in a full-time Master's program): $21.50-$39.00
• Master's: $30.50-$48.00

Primary Level Salary Range: $1.00 - $1.00

The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.

Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.

The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.

Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit http://www.northropgrumman.com/EEO. U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.