2027 Charles Schwab Financial Service & Support Internship – Phoenix

Austincc; Phoenix (AZ); On-site; USD 28,000 - 34,000; Full time

Job summary

Charles Schwab in Phoenix offers a 9-week paid Client Service & Support Internship designed to immerse you in our culture and develop professional skills. You will respond to client inquiries, research account information, document actions, and support issue resolution while learning how collaboration and process excellence deliver quality results.

The program features a business track project, intern cohort activities, networking, volunteering, and a final presentation to stakeholders.

Qualifications

• Be currently enrolled in a bachelor's degree program.
• Have enough credit hours to be a junior status at a 4-year college or university.
• Have not already completed your bachelor's degree.
• Able and willing to relocate at your own expense if relocation is needed.
• Ability to work full time and be on-site at Schwab locations during the 9-week program (June 7, 2027 to August 6, 2027).
• Applicants must be currently authorized to work in the United States on a full‑time basis without employer sponsorship.

Responsibilities

• Respond to client inquiries and support client service operations.
• Research account information and document actions.
• Follow established processes and escalation procedures while learning risk-aware, collaborative workflows.

Skills

Relocation at own expense

On-site work

Full-time availability

US work authorization

Education

Bachelor's degree in progress

Job description

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2027 Charles Schwab Financial Service & Support Internship - Phoenix

At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together.

Throughout the 9-week paid Client Service & Support internship, there will be inspiring opportunities that welcome you into the Schwab culture and immerse you into your role. The interactive internship program focuses on a variety of opportunities which feature a business track project, an intern cohort project, learning activities,volunteering in the community, a dedicated intern leader, networking, and exploring your unique personal strengths!

Applications must be received by October 16th 2026

Investor Services Client Service & Support teams play a critical role in delivering accurate, timely, and professional service within a highly regulated environment. As an intern, you will gain hands‑on experience supporting client service operations through activities such as responding to client inquiries, researching account information, documenting actions accurately, supporting issue resolution efforts, and following established processes and escalation procedures. Working alongside experienced professionals, you will learn how structured execution, risk awareness, collaboration, and operational excellence help deliver quality outcomes for clients.

Throughout the program, you will strengthen your ability to communicate professionally, analyze information, solve problems using defined processes, manage work through completion, and collaborate effectively with teammates and business partners. You will also participate in professional development programming, networking opportunities, learning activities, feedback sessions, and community volunteering experiences designed to support long-term career growth. By the end of the internship, you will have gained valuable exposure to client service within a leading financial services organization while developing transferable business skills that can be applied across a variety of future career paths.

Our Client Service internship program follows our C.A.R.E.E.R.S curriculum - Collaboration, Academic, Real‑world Education & Experience, Roundtables & Shadowing. Real‑world Education & Experience puts you on actual client support calls with Schwab clients, learning what it means to exceed client expectations. As you embody exceptional client service, you will engage in team building activities specific to your Service cohort, leverage personal development resources, participate in a simulated trading competition using our internal trading platform, learn more about financial services and the requirements to be in our industry, and make a final presentation to internal stakeholders.

Come "challenge the status quo" for the Summer of 2027 and learn what is means to be the next generation of Schwab change makers!

Internship Dates: June 7, 2027 – August 6, 2027

What you have

As an intern, it's not about what you know, it's about what you are willing to learn. We're seeking passionate students who are ready to own their Early Talent career and have the courage to ask "why".

Required Qualifications

• Be currently enrolled in a bachelor's degree program
• Have enough credit hours to put you at a junior level status at a 4-year college or university
• Have not already completed your bachelor's degree
• Able and willing to relocate at your own expense if relocation is needed
• Ability to work full time and be on‑site at one of the Schwab locations during the 9-week program (June 7, 2027 to August 6, 2027)
• Able to start full time employment during business hours between August 2027 - September 2028
• Applicants must be currently authorized to work in the United States on a full‑time basis without employer sponsorship.

Preferred Qualifications

• Strong desire to explore a career at Schwab by beginning in a Financial Services professional role post‑graduation
• Passion for learning about the Financial Services Industry and helping investors with their wealth management needs
• Ability and desire to network by taking a client‑focused sales approach
• Optimism with keen sense of purpose, awareness, and knowledge
• Resourcefulness and flexibility, who enjoy working through cross‑functional partnerships and collaboration to achieve a common purpose
• Strong written and verbal communication skills to interact with internal business partners

What's in it for you

At Schwab, we're committed to empowering our employees' personal and professional success. Our purpose‑driven, supportive culture, and focus on your development means you'll get the tools you need to make a positive difference in the finance industry.