2026 Police Services Representative

City of Marietta; Marietta (GA); On-site; USD 25,000 - 28,000; Full time

Job summary

City of Marietta in Marietta, GA is seeking an entry-level Clerk at Police Services to support daily operations. You will handle report processing, front desk duties, and coordination of police communications, working under the Supervisor of Police Services.

The role requires basic PC skills, two years of clerical experience, and the ability to pass GCIC certification and background checks. Notary Public status is required, and overtime may be necessary to cover 24-hour operations.

Qualifications

• High school graduate or GED is required.
• An Associate’s degree in business, office technology, or a related area is preferred.
• Minimum of two years’ experience in a clerical office position, preferably in a police environment.
• Ability to pass GCIC certification test and background checks including polygraph.

Responsibilities

• Process reports by sorting, entering data, filing, and copying.
• Teletypes police messages to and from other agencies.
• Front desk duties: switchboard, assisting citizens, bail bonds, tow-ins.
• Assist public in obtaining reports and collecting fees.
• Operate microfilm reader/printer.
• Answer phones and take messages for officers.
• Verify GCIC/NCIC entries and status checks.
• Process suspended/revoked licenses through GCIC.
• Run criminal history checks.
• Monitor CCTV system.

Skills

Attention to detail

Customer service

Communication skills

Notary Public (required)

Public interactions

Education

High school diploma or GED

Associate’s degree (preferred)

Tools

MS Office Suite

Job description

Rate of Pay: $17.88 - $20.38
Status: Open Until Filled
This is an entry-level position that reports directly to the Supervisor of Police Services.

• Processes reports by sorting and checking for missing reports, entering on computer, filing and making copies.
• Teletypes police messages to and from other agencies.
• Performs duties at the front desk including working the switchboard, dealing with citizens, bonding people out of jail, and processing tow-ins.
• Assists public in obtaining reports and information and collects fees for reports.
• Operates microfilm reader/printer.
• Assists administrative personnel in clerical duties by answering phones.
• Assists with weekly payroll as needed.
• Answers phones and takes messages for officers.
• Verifies all information stored on GCIC by monitoring validation reports from GCIC, completes form letters on each entry, and writes supplementals to upgrade information.
• Verifies all GCIC/NCIC entries.
• Runs suspended/revoked licenses taken by officers through GCIC for status, completes forms and makes copies of reports and licenses, mails original to state and files copies.
• Runs criminal history checks.
• Monitors closed circuit TV system.

Rate of Pay: $17.88 - $20.38
Status: Open Until Filled
This is an entry-level position that reports directly to the Supervisor of Police Services.

• Processes reports by sorting and checking for missing reports, entering on computer, filing and making copies.
• Teletypes police messages to and from other agencies.
• Performs duties at the front desk including working the switchboard, dealing with citizens, bonding people out of jail, and processing tow-ins.
• Assists public in obtaining reports and information and collects fees for reports.
• Operates microfilm reader/printer.
• Assists administrative personnel in clerical duties by answering phones.
• Assists with weekly payroll as needed.
• Answers phones and takes messages for officers.
• Verifies all information stored on GCIC by monitoring validation reports from GCIC, completes form letters on each entry, and writes supplementals to upgrade information.
• Verifies all GCIC/NCIC entries.
• Runs suspended/revoked licenses taken by officers through GCIC for status, completes forms and makes copies of reports and licenses, mails original to state and files copies.
• Runs criminal history checks.
• Monitors closed circuit TV system.

Preferred Qualifications:

• High school graduate or GED is required at a minimum. An Associate’s degree in business, office technology, or a related area from an accredited college is preferred.
• Minimum of two years’ experience in a clerical office position, preferably in a police environment.
• Knowledge of Police department practices, policies and procedures, and administrative functions.
• Knowledge of police radio codes and signals.
• Ability to operate personal computer and MS Office Suite software including Word, Excel, Outlook and other applications as needed.
• Ability to pass Georgia Crime Information Center certification test.
• Ability to pass a background investigation including criminal and credit history and a polygraph test.
• Ability to operate a switchboard, police radio, typewriter, fax and other office machines.
• Ability to use maps, Atlas and other reference materials.
• Ability to interact with the public in an effective and courteous manner.
• Ability to follow instructions.
• Ability to work any shift (required because department open 24-hours per day).
• Required to be a Notary Public
• Required to sign an Awareness Statement, which states that the employee can be fined or face criminal prosecution if incorrect information is released.

Disclaimer

Successful candidates are required to submit to drug screen & background inquiry.